Can Rob please get in touch with his old pal Tony McGhee?…read moreNow re- married and living in Norfolk with Vicki. Alma House, PE31 7NY

This is a gem of a store, the owners are friendly and now how to provide excellent customer…read moreservice. We asked them to come round and measure our windows because we wanted some blinds fitting. They turned up on time, despite of of them walking with crutches following a broken leg. They measured every window in the house and provided really helpful advce. We went into the store to choose the blinds and the owner was so helpful, it was so nice to have someone provide real advice rather than just pushing the most expensive products. We settled for midrange blinds which were in store withing 10 working days. We arranged a time for fitting and once again the fitter turned up on time to fit the blinds. Before he left he made sure that we were happy with the blinds and there was no mess or packaging for us to deal with. We will certainly be returning to Cambridge Interiors for more blinds and when we do our bathroom and kitchen we will go to them for our flooring. We are also considering wooden flooring which they also fit. I am very hard to please as a customer, but I am pleased to find a company that knows it's business and knows how important happy customers are!!

Excellent Service. Nathan did a brilliant job on our oak floor. He worked hard all day and the…read morefloor looks as good as new Very reasonable price and worth every penny I would thoroughly recommend Timeless Floor Restorations

From the owner: I offer a high quality finish and service at a realistic knifepoint.My customers are my lifeline of…read moremy business and my commitment to quality and workmanship shows through my floors.

Really awful experience. Purchased a Lino floor 4th November. We were told we needed to remove the…read moreold Lino prior to the fitter coming to screed the floor. We called to say we had been at it for a couple of days and couldn't move parts of it. The fitter was sent to asses and couldn't believe we had been told to pull it up as it's next to impossible and can easily be screeded over. When the fitters then came to fit the Lino took they ended up not fitting it as there was a lot of damage to it. Scratches and ridges that meant it didn't lie flat. We had been told flooring is all checked before customers are called to book fitting dates, ours obviously wasn't. Fitter let us know they'd informed carpets 4 less and they'd be in touch. By the next afternoon we still hadn't heard so rang them. They told us they needed to reorder the floor and it would probably be the next day they could do that. I let them know we were on a tight turn around now as we had a kitchen going in 12th December. They said they'd let us know once ordered and it should be fine date wise. We heard nothing again for a few days so called and left a message. We had no call back so after a couple of days I emailed to complain as it was no longer feasible to get the flooring in time. I never received a direct response but the next day did then get a call to say they had ordered a replacement but couldn't confirm any kind of turn around. The floor then did come in the day before my kitchen was going in. It took about twice as long to come in the second time around so I am assuming they took their time reordering. Meaning the kitchen now had to go in first and I'd have to pay to have the kickboards taken out and trimmed. They said at this point I could have the fitter any day the following week. We agreed the Friday. The next day I was notified that the kitchen start date was pushed back by two days, so I called to push the floor fitting back. I gave 5 days notice that I needed to rebook. The person on the phone at carpets 4 less was extremely rude. Cutting me off mid sentence, telling me there is no way they can help before Christmas despite a different employee telling me a day prior that everyday that week had availability . I said forget it I'd come and collect, then all of a sudden I could have the Monday! Floor has now been fitted today 15th December, 6 weeks after ordering. Not once did carpets 4 less make proactive contact with me, not once did they apologise for the flooring arriving damaged or the long wait time. Plus they were so rude on the phone when I needed to rearrange, despite me giving plenty of notice and also being in the predicament of having multiple works going on in the same week due to their error and lack of urgency to rectify the situation. Absolutely awful experience, will never purchase flooring from a high street chain again and will support small businesses instead.

Horrendous experience with Carpets 4 Less Huntingdon! If I could give a zero star rating, I would!…read more4 weeks of house disruption because the carpet was fitted poorly/wrongly. Customer service was awful - didn't turn up for appointments to sort problems and have to constantly chase them. Finally after weeks of persistence, the carpet was just about acceptable. Beware!! They take your money but you have no comebacks - they are a franchise and when you complain if things go wrong, they palm you off with "contact Head Office" who don't even bother replying! Wish we'd spent a bit more and got a quality job and service and a reputable company to fall back on if things went wrong! Look up the negative ratings on the main 'go to' for reviews and you'll see a common theme here...