Hi , my husband and I are in our 70s , my husband has suffered with anxiety for 30 years and now…read morethe medicines that conventional doctors gave him don't work any longer so he sunk back in major anxiety and very bad side effects from meds not working. We have been to at least 10 to 15 psych throughout the years ,until we met our " guardian angel", Eric Spronz , omg we never expected to be heard and cared for by this wonderful doctor , pa, whatever you want to call him,but trust me, he is sent from above to HELP , my husband now a few days after 1st meeting , taking new medications, that abviously he needed and is getting back to his old self, happy, secure and confident ,Eric is only a phone call away! please do it for yourself , go see him once and you will be amazed! God bless him and be well , we are a happy family again sm

I warn you all to stay away and be wary of this exploitative private practice where the staff is…read morenot trained to deal with neurodivergent people or senior citizens especially with disabilities, ranging from vision and hearing impairments. Their website doesn't match the poor, rude, and frustrating staff that we dealt with to just schedule an appointment, which parents couldn't have scheduled on their own independently. For example, they're still paper-based. This is incredibly unsafe because their staff collect and share medical and financial info without HIPAA-compliance via encrypted forms or emails. Who knows how they or whoever accidentally gets this sensitive info may abuse it? Plus, this makes it difficult for those who aren't tech-savvy to complete their new patient intake, which is only 15 minutes. When we heard that their missed visit fee was $250 from their staff (especially their insensitive practice manager), they were neither empathetic nor accommodating in responding to our clarifying questions. When I checked that they only charge $50 for missed appointment fees, I was still alarmed because their patients likely struggle with issues, ranging from executive function to emotional regulation, and yet they show no compassion for resolving misunderstandings with neurodivergent patients and caregivers except to exploit their deficits by coercing them to pay for what they signed under false pretenses. No breakdown of costs including missed appointment cancellation fees were provided to answer our request. Plus, their staff conflicted with their messaging whereby their practice manager claims that they require cancellations within 24 hours to replace the vacancy with another patient while the other receptionist stated that it's impractical to find another patient on short notice. Since they don't seem to have social media, a system for communicating with patients efficiently except by phone and email, or even a telemedicine-equipped service to reduce costs during and after the pandemic, maybe that's why they';re so desparate to nickel and dime a disabled, neurodivergent senior citizen for missing a new patient intake after suffering from a stroke, recovering from a flight with vertigo, and other complications. Clearly, their staff have no business sense to invest in patient-centric customer care and I have no doubt this business will eventually close given their inability to treat the neurodiverse community with respect according to the American Disabilities Act and other regulations. Had they accommodated a courtesy waiver or televisit intake, they could've gain a family of patients and referrals at the expense of damaging the hard-earned reputation of Dr. Alan Steinberg, MD, who "served as a psychiatric consultant to Suffolk County Adult Protective Services and the Elder Abuse Multidisciplinary Task Force for Suffolk County." What would happen if their patients learned this is how their staff, including medical director, who is only a nurse, mistreats other prospective patients? Plus, he'd rather trust his staff than listen to the patient and caregiver for a balanced, holistic perspective to make any billing decision. Would you want a clinician claiming to be a doctor making one-sided decisions without listening to your account of events for a fair chance at reconciling misunderstandings? Worse yet, who is making medical decisions & prescribing drugs when there seems to be no certified doctor (except an emeritus retiree, who let's a nurse take over his practice)? Doesn't this sound scary, unsafe, and wary? ZERO stars if I could rate this place, which would likely be disgrace to its founder.

My name is Richie Wheels this place saved my life I was to quite a few rehabs in the 1990s and this…read moreis my first in 30 years the staff and the food was the best I feel a little cheated because I detox the first week and then the second two weeks I was sick as a dog but that was God slowing me down I am 91 days sober now and going to call to get to get clearance to go to the Sunday morning meeting at the facility thank God for this place

Wow. I took a few days to write my review so I could absorb myself back into my real life. The…read morestars that aligned and led me to LICR in my time of desperation were my lucky stars. Staff is top-notch. They have been there and done that, so there's no skating. (Big Mike) Once I had my personal breakthrough and bought into the program, I learned something every day. Thank you for letting me be part of your family. Irene is a top-notch counselor. I came in broken. And I left feeling like I am worthy. I can't say enough. There are so many staff I'd love to recognize, but this review would never end. Can you imagine. This place even has an amazing cleaning crew. Stephanie. That's my girl. And the food. What delicious nourishment after I abused my body for too long. 1000x thank yous are not you. As much as you are all in my heart, may I never need to see any of you again. I will be on alumni zooms once I learn how lol.

I cannot say enough wonderful things about Balance Mental Health Counseling! I participated in a…read moregroup faciliated by Tanairy and her support, and the support of the other group members, was immensely beneficial to my mental health. I felt heard, supported and that I was part of a safe place to share and discuss my emotions. If you are looking for mental health counseling or a supportive group please reach out.

My daughter has been receiving counseling from Darcy Barillas of Balance Mental Health Counseling…read morefor a year now. Darcy has changed our lives. My daughter is a completely different person from one year ago, thanks to Darcy's patience, dedication to her profession and skill. She truly listens to my daughter, and with great care, she counsels her. Darcy is very accommodating with schedule changes/needs as well, and she always responds right away to me, the parent, if I have any questions or concerns. Darcy is the kind of professional/person I could have only hoped for for my daughter. I highly recommend Balance.

Just the best doctor that really listens to you and cares and understands what your going through…read morehelped me feel a lot better

I absolutely love Heather! She is an amazing psychiatrist. She has the time to listen and checks in…read moreon you. She recently helped me out so much just from texting me! She cares so much for her patients!! I highly recommend!

I absolutely LOVE this practice! Everyone that I have encountered is both friendly and welcoming. I…read morecurrently see AJ and the quality of care that she provides is top tier! The variety of counseling services and the range of professionals are unmatched to any other practice I have been too! I recommend this practice to anyone who will listen!

Amazing bedside manner. Answers any and all questions you may have. Megan Lockner is an…read moreextraordinary OBGYN whose blend of expertise, compassion, and calm guidance makes every patient feel genuinely supported and understood. She takes the time to listen carefully, explain options clearly, and approach each situation with empathy and respect, creating an environment where patients feel both empowered and cared for. Her dedication to patient well-being is evident in the thoughtful way she tailors her care, always prioritizing comfort, safety, and informed decision-making. Whether navigating routine appointments or more complex concerns, Dr. Lockner brings a reassuring presence and an unwavering commitment to high-quality, human-centered care--qualities that make her truly exceptional.

Dr. Lochner is a wonderful gynecologist who takes significant time with patients. That being said,…read moreappointments run on time. (I know! Craziness.) New patient forms are available for download online http://www.stonybrookgynob.com/. The intake process is very well run, with the administrative and nursing staff being efficient and incredibly polite. If you have something private to raise there's ample opportunity to do so. The East Setauket office is located next to Mario's.

Today was the my last day that my daughter will be attending this speech facility…read more I recently tried to login to attend my daughters zoom session for speech therapy. I was appalled by the level of discrimination and false accusations about my child's attendance. There was a lack of understanding and compassion for the multiple hardships we have faced this month. We were treated poorly for the things we could not control. My daughter was exposed to COVID, and our car broke down. We explained our hardships to Theralympic Speech. Despite having explained that she was unwell and transportation was an issue, they refused to work with us a little longer to get back on track. We tried to speak to the director about our concerns about the policy and the troublesome speech therapist Katelyn; however, she failed to follow up and disregarded our concerns. The clinic first offered zoom meetings, but they lied about my daughter's attendance causing her not being able to attend speech sessions anymore. We did attend the sessions, they falsified her attendance on certain dates. When the therapist did sign in she was over ten minutes late at times. The therapist also kept trying to misdiagnose my daughter for something other than speech help even after we explained she has been evaluated. I highly discourage parents from bringing their children to this Speech facility. Unless you want to be discriminated against and mistreated, I would stay away from this place. No child should feel unwanted and be denied services due to hardships. No parent should feel like a failure after trying their best. Good luck parents.

Very disheartening experience with Stephanie, one of the Director's. Extremely rude and sarcastic…read more It is unprofessional to talk to potential patients casually. During a conversation Stephanie had voluntarily disclosed that with a particular insurance type a patient wouldn't be seen, and that her office was the only provider willing to accept and good luck on finding help elsewhere. What healthcare professional speaks like this so someone? This derogatory language is super judge mental and telling of her opinion of patients with minority backgrounds. To put down patient by bringing up insurance and the quality of it, when someone is just inquiring about options, is insane! I do not recommend using their services if you truly want non-discriminatory treatment, especially on Long Island. No matter sex, age, race, income, insurance, patients making even INQUIRIES for care should be treated with respect, professionalism and understanding. I am leaving a review because sometimes people just write off experiences like this and move on, but it's not fair if other potential healthcare seekers go through similar things that can be avoided by just looking over a previous person's experience.