We've had our carpets cleaned every other year since we built our house 12 years ago. There were a…read morenumber of stains that "just couldn't be removed." Then we had Adam come in with Carpet911 and his expertise in chemicals and stain removal really shined! Our carpets literally look brand new now. I was BLOWN AWAY! I had no idea they could look that good again. We were planning to replace our carpet next year but Adam said we could get another 3-5 years out of our carpets. WOOHOO! Two thumbs WAY UP!

Caleb and Oscar did a terrific job cleaning our carpets. They were thorough, careful with our…read morefurnishings, and efficient. Our carpets were dry by the time they completed the job thanks to their terrific fans. This company operates with integrity and offers good pricing. Highly recommend this company to have your carpets cleaned.

I accompanied my mother to IFS to start the process researching flooring options. We mainly dealt…read morewith Jennifer, but Katie also lent her expertise to answering our questions. Both ladies were knowledgeable and kind. They were attentive but not at all high pressure salespeople. We went to Great Floors later in the day to continue our research. Our experience there could not have been more different. The salesman was dismissive and rude. He then left us to look at the displays and never checked on us again. Great Floors had a larger selection, but most of displays lacked pricing information and no person there to answer our questions. We were the only people in the store. We haven't bought yet, but we ARE going back to IFS and working with Jennifer and Katie.

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.

This company was amazing! They worked around my schedule to get the carpets installed. They were…read morevery reliable and got back to me in a timely matter. Very well priced and would recommend to anyone looking to get good quality carpet.

In an era where digital presence is almost a given for businesses, the absence of a website can be…read morea glaring oversight. This was my unfortunate discovery with Bronco Carpets and Flooring, a business that seemed promising at first glance. My experience was marred not just by their digital absence but by a concerning lack of care and responsiveness to constructive feedback. I approached the business with the intention of exploring their offerings and possibly engaging their services. It was then I was assured of a website to browse through their selections and services. However, this assurance turned out to be unfounded; no website exists. This not only hampered my ability to research and understand what Bronco Carpets and Flooring could offer but also planted a seed of mistrust. When I attempted to provide constructive criticism about the importance of a digital footprint, especially in the modern marketplace, it was met with defensiveness and dismissal, interpreted as a direct diss on their operations. The experience left much to be desired. The inability to simply access a landing page or any online catalog of their products and services significantly impacted my decision-making process. In today's world, where convenience and information accessibility are key to customer engagement and satisfaction, Bronco Carpets and Flooring falls disappointingly short. The situation was further exacerbated by their reaction to feedback, which instead of being seen as an opportunity for improvement, was taken as an affront. Businesses thrive on transparency, customer service, and the willingness to adapt and grow from customer interactions. Unfortunately, my interaction with Bronco Carpets and Flooring was lacking in these areas. The misleading information about having a website, coupled with the dismissive attitude towards constructive criticism, are significant red flags for any potential customers. It's a digital age, and having at least a basic website is not just an added value but a necessity for business visibility and credibility. My hope is that this review serves as a catalyst for change, highlighting the importance of honesty, customer care, and the critical need for an online presence in today's competitive market. p.s. get a real website.

My wife and I were doing a relatively extensive home remodel (which was shown on HGTV), and we had…read morebeen through several of the bigger flooring showrooms in the Treasure Valley -- we got product and installation bids from all of them. Fortunately, we were finally introduced to Michael at Factory Direct Flooring. None of those other stores compared to the customer service, knowledge, honesty, attention, competence, and savings we received from Michael. He guided us through every step of the process: helped us decide which product would make the most sense for our needs, helped us choose the design that worked with our aesthetic, was flexible with the installation schedule, and his team performed a FLAWLESS installation. The best part is that Factory Direct did all this at a 5-figure savings over the installer that we were going to use prior to meeting Michael. After the installation, when another vendor came in and damaged the flooring, Factory Direct came back to our house, repaired the damage at no cost to us. Every member of Michael's installation team were professionals -- they showed up on time, they worked hard, they finished on time, and the results were perfect. I appreciated Factory Direct's work so much that I have referred several friends and business contacts to Michael -- and they all have seen equally great results and savings. I cannot be happier with my experience with Factory Direct Flooring. In industry filled with vendors who put quantity over quality, it is refreshing to work with someone who values craftsmanship and relationships. Michael, you have a client for life in me.

Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

Removed carpets out of 3 bedrooms and stairs. Matched a 10 year old engineered wood floors…read moreperfectly. Installed perfectly. Crew as very professional, efficient, and friendly. Accomplished as promised in a day and a half. Cleaned up well after themselves. Loved the whole experience ! Will use them again for sure

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

The floors look beautiful. However, this company left my house in disarray. The brand-new paint job…read morein the kitchen was roughed up, there was a hole in the wall of the upstairs bedroom, there was sawdust everywhere and the toilet was left unconnected. When I called and inquired about the toilet being put back in place, I was told, "the job is finished". I had to beg to have the hole in the upstairs room patched. He sent someone to patch it, and now I have to paint that wall. I will also have to repaint the kitchen areas that were gouged and scraped. There is what looks like caulking all along the baseboards, it looks incredibly sloppy. I guess I'll need to paint that too. All in all extremely disappointing service.

From the owner: ! FREE Estimates ! 0% Financing Upon Approved Credit ! We Provide: -- Customer Oriented Services…read more -- High Quality. -- Fair Prices. -- Easy and Fast Communication with all parties involved. -- Modern Technology Integration. Our Services: -- Online/Video Consultation. -- Demolition. -- Installation: Hardwood, Engineered Wood, Laminate, Vinyl Plank, Carpet and Tile. -- Repair: Hardwood, Laminate, Vinyl Plank and Tile. -- Staircase. -- Hardwood Refinishing. Your Vision for Your Flooring Project is Our Mission. We’ve partnered with Synchrony to offer convenient financing to help you get exactly what you need. *Subject to credit approval. Minimum monthly payments are required.

My husband and I worked with Leo from Nampa Floors. We had an exceptional experience from start to…read morefinish. He went above and beyond to help us find the perfect flooring for our home. He was incredibly knowledgeable, providing us with a detailed breakdown of the pros and cons of each flooring type, which made our decision so much easier. His professionalism, expertise, and eye for good design truly stood out. The installation team he works with did a phenomenal job. Every detail was handled with care, the quality of their work was meticulous, and they completed a 2600 square foot home in ONE day. We are beyond happy with the outcome and highly recommend Nampa floors and their team for anyone looking for outstanding service and quality.

We began the research and flooring change discussion back in November of 2024. Danny- our sales…read morerep- was fast, didn't pressure us, and gave us a fair price and did so quickly. We finally went ahead and replaced the carpet with matching LVP just this week, and he made the process really easy. The hired installers did the work in about 5 hours and they were polite, efficient and did a great job. If we ever need to have more floors done, I'd contact this company without hesitation

I contacted Brandon at the Nampa office and he was able to find the 5 boxes of flooring we needed…read more Even though it had been discontinued. In 40 years in construction this is the best service I've received. Great service

At this point, we are very disappointed regarding a couple of issues. The sales lady, Nariah, will…read morebe nice to you, but won't disclose everything you thought you'd be getting. What you picked, it's not what you get. Quality is horrible and she avoids answering your emails and messages. I WILL NEVER DO BUSINESS WITH THEM EVER AGAIN!!! And we will follow up with legal action.

Joe was great. We had 2 small areas of carpeting that our cat had clawed up. It's a brand new house…read more& so we had leftover carpeting that could be used. Joe made the repairs and now you can't even see where the repairs were made. Thank you Joe!

Needed the carpet stretch. Found this place online, sent for…read morea quote online and within 10 min Joe called. Was ready to come out to Kuna the next day but I wasn't ready so set it up for the next week. He showed up on time and did a great job. Friendly, honest and the work was exceptional. He had to cut a piece out of the carpet and patch it. You can't even tell it!