Just back from a gel mani & pedi at Hannahs Nail Bar. Face masks being worn by staff and customers,…read moreperspex screens in place to shield in addition to masks, temperature checks on arrival and regular sanitising. They even give you your own pack of files etc that can't be sterilised to use and then take away. They are set up so well it made me feel much less anxious than I thought I might. Also lovely to see the team back in action again.

One of the worst pedicure's I've had-…read more Lin is the daughter of Hannah who did my pedicure. She didn't want to cut my toe nail as it was too thick and she didn't have any nail cutters for it. I said I would cut it myself and did. then she refused to remove the dead skin from sides of nail--"how, what-- I can't do it" she said ..so I said the pedicurist next to her was doing fine, I'd seen her do it .so she reluctantly tried a little.. while the client one seat away had come Before me, I was done way before her! Lin used the exfoliating grains, lightly, vaguely, with one hand as she held the pumice in other. As I left really really upset, waste of 28 pounds, realised they take ONLY cash--I wonder why? What are they Not reporting to Income Tax authorities. The client away from me, later agreed with everything I said--as we stood outside the salon..said they were really rude, kept saying something in Vietnamese and even if you don't understand the language, you understand the tone! and she saw that I was really getting poor service and that she only ever got her pedicure/manicure from people she'd known there for a while! ONe of the pedicurists also agreed, said something about how Lin wasn't good at removing dead skin/cuticles.. Not taking her name as I don't want her getting into trouble.. all in all, feel really gyped--and angry..

There is a beauty spa upstairs. All I can say is - don't do it! Went there for a pedicure. Had my…read morefeet soaking in water in a beauty bed. The beautician went off to make a cup of tea. Came back over 30minutes later (couldn't call downstairs to see what has happening as my back was across the other side of the room). Her comment. Sorry, someone wanted a manicure so did that first. Couldn't believe they would leave someone upstairs in the middle of a treatment for that length of time and just do someone else instead. Hence have never been back!

Fantastic beauty salon. Spray tan...brilliant!!! Top customer service. Can't praise them enough…read more Competitive prices....highly recommended. 5 star*****friendly staff. Give it a go

This has become my regular salon in Blackheath. Staff are professional, know their products, and…read moreprovide very good treatments. Have also started to get my hair cut there and thought the stylist was very genuine and very good. Used go to get my hair cut in Ryan's (when it was Ryan's) which was really good. Not quite the same now that it's Ugly Betty's, so feel that Good Looks has presented an upgrade, but isn't any more expensive.

Asked to blow dry my own hair. They literally washed out my colour and handed me 2 brushes and a…read moreblow dryer!! When I had booked earlier in the week they had said it was colour and a rough dry, as a opposed t a blow dry, which I said was fine. Eve the owner didn't seem to care when I called to complain about the poor service - giving some excuse about how most people don't want drying at all. Poor service, shitty shop and not even decent enough to handle a complaint properly. I'd avoid them!!

I took a chance on this salon and happened to visit a beautician who normally works at the Bromley…read moresalon was working there. She was great and talked me through everything she was doing. She analysed my skin and gave me very useful advice. I visited another two times and was very happy with the service. The staff were friendly and helpful. Unfortunately the last time I visited I received terrible service. The beautician ,whose name I didn't find out because she barely spoke to me throughout the whole 40 minutes, was quite rude. The only time she spoke to me was to guide me to the room, ask me to lie down and to take my payment. She asked no questions about my skin and made no attempts to me feel relaxed. As I said I do not know her name but she is an older, eastern european woman. I will go back to the salon but will just make sure I do not get treated by her. Take my advice go to the salon but avoid this terrible beautician.

Amazing service! My first time there today and it was the best experience ever! i have been doing…read moremy nails for over ten years and never have i come across such a great nail technician. She is an absolute perfectionist! she takes her sweet time to ensure your nails are perfect. I even had to tip them because i was so impressed. i absolutely love my nails. i did acrylic with shellac on top.