I can't emphasize how heart broken I was after having my hair done here. I went for Japanese straightening which I have been doing for 10 years but this was my first time in London.
My hair was quite damaged from 6 months of travelling in summer sun, which the hairdresser/owner commented on several times.
He noticed my hair had a bit of a kink in it, which it always tends to do and said he would put some straightening solution over the alread straightened hair to get rid of it. He assured me it was very gentle.
Despite everything in me screaming 'No!', I trusted that he knew better and let him put solution on the rest of my lengths - not just my regrowth.
Upon first washing it (when it is usually lovely and soft) it was a brittle mess. I couldnt even leave my hair out it was so frizzy and gross. I actually cried about not only having wasted all that money on it but also completely ruining my hair.
I have since gone to a new hairdresser who told me I should have complained but honestly I was too embarassed.
If you are thinking of getting your hair permanently straightened here, I would perhaps find somewhere else! read more