Great company that stands by their work! George & Ricardo came out to redo & reinforce gravel &…read morebedrock that washed out under my shed. This company has also done 2 retaining walls for me, a french drain, new slab of concrete for my Jacuzzi, ground sloping for water runoff from garage & new gutter runoff. Best company I've used by far. Thank You for your time & effort. Highly recommended.

We needed a 100 year old white oak removed. It was close to the house and over the roof in some…read moreplaces. Their website was very informative and it made contacting them very easy. Jon was quick to reply and came out to give us a quote in the next couple of days. They were good at keeping us up to date on when the work would actually be scheduled. We were so impressed with the safety and efficiency of the removal. And our yard was well protected from the weight of the equipment being used. Cleanup was exceptional!

Warning this is not a happy review! I will try to be as professional as possible. Just imagine…read moreprofanity thrown in from time to time to make it a little more fun to read. I assure you I am thinking them my head as I write this. I imaginee if there is a word limit on these kind of posts I will be very close to finding it by the time I am finished writing this. This service is literally the most unprofessional service I have ever run into my entire 40 plus years on this earth. If someone told me they just started their business two weeks before meeting me, I would believe it. My entire ordeal with them was a living hell. I cant tell you how much stress this business caused me it was insane. This all started last year when I was approached by the city of west peoria to take care of a tree in my yard. I had called several places for quotes. That is where I learned tree service can be very expensive. After being ghosted by the first tree service, I decided to go with this one. Here is the rough outlines of events. Some of the dates could be off as I did not make note of them and should be considered rough estimates. Mid-April: I called the service to request that the job be done on April 30. They informed me that I should have 30% deposit ready. April 30: I called them in the morning to ask if they were still coming. I was informed that they were. However, They did not show up until 1pm or 2pm. Being that I had no idea when they show up I had no idea when to be at the house to greet them. They arrived at the house while I was gone to get the initial payment in the form of a money order as they did not accept any card payment. This annoyed me as I hate dealing with cash or any form of physical payment. I arrived at the house and noted they already started. I went inside my house without bothering them in their work. Two hours go by and I look outside and they simply left mid work with limbs all over the ground. I called them and was informed they left because I did not give them the initial down payment. This starts a thing that will go on through out my interactions with them. They simply never call, text or knock on the door. I got to admit my house is large and it sometimes hard for me to hear the door. They did say they knocked. However, They never called or text. They did not finish the job. I can not stress how bad they are at communicating it is insane! From this point forward they will start showing up completely randomly. One of things annoyed is they kept blocking my garage with their car. Did they call to keep me update on their plans or progress? Not a single time did they call or text. I honestly had no idea what was going on most of the time. May 14: This is just a guess as the 2nd time they came. Like I said it was completely random. They mostly finished the job. The only thing left was to clean up the limbs from my backyard. There was a large pile of limbs. It is helpful to note that I informed them I was waiting on a tax return to have the full payment owed. I informed them they would be paid no later then May 30. Over the next three weeks, I would call them asking when the limbs would be cleaned up. I was always informed that it would be sending over his "crew" today. During that time, I discovered that they cut down a rather large tree or bush without my explicit permission. I was very annoyed by this as they did not even seem a hint of being sorry about the issue. It seemed they viewed it as their problem and not mine. This was an whole ordeal by itself. I was told not to worry "It would grow back" May 30: I called asking when will the remaining limbs will be picked up. I was informed he was waiting for me to pay to finish the job. I was livid! He literally had not told me any of this. The limbs had been sitting in my backyard over 2 weeks. I told him I am not paying him until the job was finished and my destroyed property addressed. June 3 to 5: They told me that they were going to finish the job. I purposefully left my house during this time so I could interact with them as little as possible. I just wanted the job done and afterwards they could pick up the check. June 6: I was informed they wanted me there when they come finish the job. So they could immediately get paid. Literally at no previous point in their working did they require me being home. This again is something they did not communicate. June 07: I did not leave my house all day! I would message them asking them when they were coming and would receive no response. Then at 5pm they messaged me saying that a family emergency came up and they would finish the next day. I was very angry. I literally did nothing for a whole day for them not to show up. June 08: They "finish" the job. I was happy it was over. I did not bring up the dead grass patches in my yard caused by the limbs being there for so long. The entire process was insane!

This is a great tree service. Came out the same day I requested a quote, and came out the next day…read moreeven though it was raining. All the debris cleaned up and made sure I was happy!

Excellent tree cutting service. I called multiple tree companies Tim was the only one that came…read moreout and talked to me in person. One tree snapped during June storm and was unsafely leaning toward house. We ended up having them drop 3 trees. They were priced well and I was amazed at how quickly they had them on the ground. They didn't leave a huge stumps either. All 3 were cut within a few inches of the ground. They stacked all the brush and large logs separately for me to burn and cut. Very professional and went above and beyond. Highly recommend.

Outstanding, job they did on my trees they had them down and cleaned up in no time at all. And…read morethey very reasonable on their prices. From 1to 10 I would give them a a High 10. them out.

If you need someone who understands trees and knows them by species, when and how to trim or treat,…read morethis is the company to use.

The full story. THEY ARE ROBBER BARONS. They came out with an unwritten estimate of 15K to 20K!!!!!…read moreI just had it all done by an HONEST COMPANY FOR $2100!!!!! I'm a 69 year old senior. I was scared when 2 big trees fell on my garage. They came over ... EMERGENCY EMERGENCY...and pushed me to sign an emergency contract...before I even talked to my insurance. Then verbally tell me 15 to 20,OOO$$$$$$. My insurance company freaked:) I cancelled the contract. Unprofessional and possibly...elder abuse. Hires a local...he gave me a $2000 quote!!!!!

Though I am somewhat satisfied with the overall work they did, I am baffled at how long it took to…read moreget them here and to communicate with me when there was a problem coming when they said they would. The initial work involved sod, which for the most part was good - a couple dead areas. The workers were very nice, but not reliable to come when promised. One man did an amazing job power washing my patio, but filling in the spaces between pavers, was just adequate.

Great work, great people, great all around landscaping and lawn care experts! Love this business!read more

We needed to get rid of a large, mature Bradford Pear tree in our front yard. Brent, the owner of…read moreEmbark Tree Removal, got back to us right away after we contacted them through their online message form. He came over in-person and gave us, by far, the most reasonable quote of five from the various companies who came and gave us estimates. While examining our trees, it was obvious that he was knowledgeable about his job. He was friendly and did not rush the estimate, taking time to find out what we needed, answer our questions, offer advice, and create a plan for the scope of the work. On the day of the removal, Brent and his team of nine guys - with a bucket truck, chipper, skid loader, and chainsaws descended upon the job and got right to it. It was immediately apparent they were professionals and impressive to watch how they all worked together like the proverbial well-oiled machine. They worked quickly, in a highly organized and efficient manner. Even if I didn't need a tree removed, I think I would pay money just to watch them in action- it was amazing! They had the tree felled, cut up, chipped, and all cleaned up in a little over an hour. They asked if we wanted firewood from it, cut up a nice selection, and neatly stacked it on the driveway for us. We also had them trim a maple tree in the back yard and we were very pleased with how it came out. Communication from start to finish was timely and professional. We were surprised and extremely grateful that Brent went out of his way to get us worked in as quickly as possible, as we had time constraints and needed the job done asap. We also needed the stump ground and it was done the next day. We could not be more pleased with the job Embark did for us and would not hesitate to recommend them to anyone for tree removal, stump grinding, and pruning.

We needed to have two bigger Bradford pears and three big spruce trees cut down due to disease…read more Brent gave us an estimate and the crew came to the house as so as the back yard allowed them and their machinery to not tear up the yard. Great communication-they were there when they said that they would be and left when they said that they would-very efficient. Charlie gave us lots of info for our remaining trees and we will have him spray in the future. This is the second time that we have used Embark and would recommend to anyone.

This business did a fantastic job redoing my kitchen. My new cabinets look awesome…read more Totally cleaned up after the install. They did it all.

Jason and his crew did a lot of work at our mobile home in Hiltop MHP in Bloomington, IL. They did…read morea great job. However, when I needed him to come back about a issue with something they had done and more work that we wanted them to do, he would not return my calls and emails, I finally got a hold of him and we set up a time for him to come over to look at some things but like another reviewer said he never showed up or had the curtosey to call and tell us he was not coming! Why do you contractores do this shit????? Do they think people have nothing better to do but sit around and wait on them??? I have not idea why he never came back over? We did not have a falling out or anything. And I paid him right away for the work that they did. Not very professional if you ask me! I would not recommend them.