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    Fresh Complexion

    5.0 (2 reviews)

    By appointment only

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    The Spa at The Delavan

    The Spa at The Delavan

    4.5
    (13 reviews)
    2.7 mi

    If you want to feel special, this is the place you want to go to. I could spend hours here between…read moregetting my hair done, my nails and even a message. I've done it all. I'm pretty lucky to have these beautiful girls work on me ( and I sure need some fixin!) . If you think you couldn't afford it here, you're wrong... You'll pay less here than you would at a shopping mall salon. It's as clean as you'll find out there, right on down to the bathroom! These gals are just as professional as they are friendly. When I walk out of here, it is the highlight of my day....

    My wife booked us a couples massage for our anniversary. The Delavan is the hotel that the spa is…read morehosted at. You go inside the hotel to the second floor to the entrance of the spa. All the staff were very friendly and kind. I asked for coffee, and the receptionist went out to the hotel hospitality area to bring me coffee. Had I known, I wouldn't have troubled her so much! But she was totally cool with it. The massage therapists who worked on my wife and me were also very friendly and professional. My wife got us Swedish massages - very relaxing! The massage room is basically one of the hotel rooms but without the bed and instead with two massage tables. After our massages, my wife asked for a changing room so she was able to go back in afterward to freshen up. The only negative (not really the spa's fault) is that a large, very loud group passed by in the hallway while we were getting massaged. The therapists were apologetic about it so I don't really blame them at all. Prices are not bad. I imagine it's a little high for Buffalo, but the price in New York City for a comparable massage would be slightly higher, I think.

    Photos
    Hallway to the treatment rooms
    Hallway to the treatment rooms
    The Spa at The Delavan
    Treatment room for facials, massages, waxing, body treatments

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    Treatment room for facials, massages, waxing, body treatments
    Kimberly Heeb, NP

    Kimberly Heeb, NP

    5.0
    (2 reviews)
    4.8 mi

    Kim has been a huge help to me. After struggling with digestive issues for a couple years trying…read moreto eliminate various foods, and trying a number of medications, nothing was helping. It was to the point that I could not sleep well. My wife suggested that I give Kim a try. A month in, all those issues are gone as if there was never a problem! In addition, my chronic allergy-related stuffiness has greatly improved - no need for the antihistamines that I have been taking for years.

    I cannot say enough wonderful things about what Kim has done for me! I'll start with life-changing…read more For years and years and years, I have battled horrible stomach issues. I was battling stomach aches (and everything that comes with them) at least once or twice a week. I would be stuck for hours. I would have to leave places early, not go to events, miss out on things, and the list goes on. I lived off of immodium (and I despise taking medicine like that). It became my horrible normal. I thought I would never get better. I just learned to deal with it. Then, I got recommended to Kim and this is where my life changed. Since I started going to Kim, I have not had ONE SINGLE STOMACH ACHE. (And I have been going to her for months now) Coming from a girl who had the worst of the worst stomach aches and issues once or twice a week. I feel amazing!!! I can go where I want, eat what I want, and do what I want and not have to worry about getting embarrassed and running out of places. I can live my life normally again! I know it may be hard to understand if you've never suffered from these issues, but this truly is life-changing. Kim, thank you SOOO much. I appreciate you and everything you've done for me and feel so lucky to be in your care. 10/10 recommend.

    Fresh Complexion - aestheticians - Updated August 2026

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