Cancel

Open app

Search

Frene Valley Facilities

4.0 (1 review)

Frene Valley Facilities Photos

You might also consider

Recommended Reviews - Frene Valley Facilities

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Lesley S.
1056
1229
1445

11 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Medical West - Washington

Medical West - Washington

2.3(4 reviews)
30.2 mi

Very poor customer service. CPAP device was setup poorly and…read morethen they got defensive when I pointed out the settings are off from my old machine and I couldn't use it. Meanwhile the follow up for supplies has been terrible Abby frankly just rude. Today they called and I was hung up on. Cannot recommend this company

Horrible service. My provider sent my sleep apnea machine order to Lincare in Rolla, MO (a great…read moreplace). Since I live in Washington MO, they offered to send the order to their partner Medical West here in town. That was a week ago. I called today to get a status update from Lincare, who confirmed they sent my order last week. I then called Medical West, and a woman told me they didn't have any order for me. I had to insist Lincare sent something, and was placed on hold a long time. When she came back, all she told me is they are 'working on it'. I asked if there was a rough timeline/guesstimate for getting the machine, as my current machine is on recall due to poisoning patients and I had to discontinue use immediately. She said "We don't know." That was it - no explanation, no attempt at a rough guess. I said "So you can't look at some previous fulfillments and give me a rough idea of a timeline? If it's going to possibly be longer than a day or two, I need to call my doctor. Can you tell me if it's possible it'll be more than 1 or 2 days?" She just said "No I can't." Again no explanation, very rude. I will not be using them ever again.

Phoenix Home Care & Hospice

Phoenix Home Care & Hospice

5.0(1 review)
77.2 mi

My husband has small cell lung cancer and in December after being released from the hospital for…read morecovid,he fell at home and shattered his hip and broke his femur bone. Phoenix Home Health sent a physical therapist,an occupational therapist,and 2 nurses,one for chronic disease. We have been so grateful and blessed to have Jessica,Matt,Sara,Kerry,Charity! He did the work,but they gave him the knowledge to get it done. It took about 6 weeks. He is walking and feeling so much better. The nurses give you some really good tips also,different things to try for different ailments ,and they work! The care that they all give and the compassion is top notch! I have to shout out to the office staff as well. The day before we were to get a winter storm and very cold Temps to set in, they called us to make sure we had everything we needed to get through it. I couldn't ask for a better group of people,they know what they are doing and how to motivate! Thank you so much!!!

From the owner: Phoenix Home Care & Hospice of Lebanon offers a variety of healthcare services to children, teens,…read moreadults, and the elderly. Our dedicated caregivers are committed to making your home care experience memorable. The Phoenix Home Care & Hospice mission is to compassionately meet the needs of our clients and families in Laclede County and the surrounding areas. Our home health care team will ensure you or your loved one receives high-level care at your home from our expert health professionals.

Photos
Phoenix Home Care & Hospice
Phoenix Home Care & Hospice

See all

Frene Valley Facilities - homehealthcare - Updated May 2026

Loading...
Loading...
Loading...