What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put thw right amount of air in the tires. Shameful. Never said anything about the fee for the 35 minutes I was on the phone with Matt about more than just a vibration.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

My experience might be my best with a mechanic. He always answered the phone. He always was…read moretruthful with his estimates and answers. He never put my job to the side. And he fixed my car which 2 other shops could not figure out Wouldn't go anywhere else .

Dont bother renting any Uhaul equipment from this location. I made a reservation online for an…read moreenclosed trailer at the Scotts Auto Clinic on 6 Scotts Way in Essex, MA to pick up a new couch in Salem, NH. The Uhaul location in the town I live didnt have the one I needed so this location in Essex showed it to be available and open while reserving. It took my card information and I received confirmation with a transaction number and everything. Upon arrival NOBODY was there, doors were locked, nobody to answer the multiple phone calls made by myself, my boyfriend, and 2 different Uhaul customer service reps I sat on hold for 28min with trying to locate this manager because my boyfriend was sitting there literally just waiting. There was nothing in the Uhaul system stating any closure or anything for that spot so he was just as confused that not a soul was there. Customer Service was NO help, told me to drive to Salem, MA which is an hour commute from me. Asked for management for further assistance on Uhauls customer service line and was told there was no management, they had left for the day...at 1:00PM so all they could do was cancel it. So now I am stuck with no trailer, no answer or solution for getting my couch thats an hour and a half away, and 28min on the phone sitting on hold that I'll never get back. Wish I could rate it a 0 for my inconvenience and lack of any form of solution.

Made an appointment and dropped my car off at 11am, called 3 times to check on it and they kept…read moresaying they would get to it. Left it there for about 6 hours. Showed up just before closing to be told they didn't have time and to make an appointment for a week from then.

Excellent quick service. It's a busy time of year but this repair shop answered the phone, returned…read morecalls, did all they could to solve our problems and delivered excellent value. I looked at reviews before I chose a shop to bring my wife's vehicle to. I will be back and highly recommend an honest hard working business as this! Thanks to all who work there!

Service almost killed myself, my S/O, and our unborn baby. Do NOT go here!!…read more My significant other had work completed on her car completed 6/13/25, in which they replaced the rear calipers. Her mother brought it in and told them she wanted them to fix any issues as she is pregnant with our child and wanted to ensure the vehicles safety. On 7/27/25, while we were driving we heard what sounded like rock hitting the bottom of the car over and over as we drove up a hill. When going down the back side of the hill, we hit the brakes to slow down only to have the car not slow at all. Luckily, we were on a slower road at this time and were able to roll to a stop on a hill and put the vehicle in park. Upon inspecting the car, we saw that the rear passenger caliper was dangling down and that the piston had shot out. I am grateful that we are alive as we had just gotten off of the freeway a few minutes before this happened. We had to tie up the caliper to be towed, and are currently having pep boys fix our car and replacing the caliper and brake pads, which had just been replaced a month ago. Do not go to this location.

Extreme Truck & Auto offer "Extreme Service". My wife's…read morebattery died and I called Auto stores and multiple garages to change out the battery on her Ford Escape where the battery is up underside vent area. I was told it's a tough job and no one could help us for at least 5-6 days out. I then called Extreme and the lady that answered the phone couldn't have been any nicer She got us in the very next morning with assurances that they could get the job done. We brought the car in and the owner Sean took us in and told us they'd have the vehicle done ASAP and call when it was ready. Then while waiting to leave an elderly gentleman came in to get service and was a bit stressed about getting the car done so he could take his wife to an appointment....Sean the owner gave the gentleman assurance that his car would be ready with plenty of time to make his appointment. This is a very large repair shop and appears to be well set up. A few hours later Stacy called that our car was ready. We got there to pick our car and was blown away by the very Extremely reasonable cost. I even questioned it! I couldn't be any happier with the both service and cost. This had to be one of the best experiences dealing with auto repairs. We highly recommend Extreme Truck and Auto for your vehicle service needs and we will now use them for our auto needs.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Can't say enough good things about Standley's. They are…read moreprofessional, timely with fair pricing.

A screw was stuck in the rear driver side of my Volvo and I had a long trip home back to NJ the…read morenext day. Stopped by Standley's and they took care of me right away with the efficiency and expediency of a pit crew. They were courteous and charged me a reasonable amount for their service. Thank you guys!

Our company van was misdiagnosed at Gorilla. The gas filler neck did not have a vacuum leak. We…read morejust wasted time and money there.

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

Had a great experience with this shop. Owner was beyond kind and fast! Kept me informed and even…read morethough I know absolutely nothing about cars, I felt like I understood what he was saying. Highly recommend!!!

Mike seemed like a great guy. He's very honest and straightforward. Mike was very knowledgeable…read moreabout cars. He's the real deal.

These guys rock. I came here 100% because of the reviews and I thought that it was too good to be…read moretrue, but they are amazing. I was able to bring my own parts and they charged me for labor. I've been there twice in the past 30 days and they took care of me with no bullshit. As long as I'm not stuck on the side of the road far away I will always come here for anything I need done in the future. Side note, if you buy auto parts on Amazon it allows you to prepay these guys for the work

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers