I'm not sure if its from their lack of patients during COVID-19, but I had a routine cleaning in late January 2021, and walked out with a $270 bill. Adrienne the Dental Hygienist, said we are going to do two sets of x-rays (2 different machines) but don't worry we are only charging you for one set. Oh really? Then she commented no less than 5 times about 2 crowns I needed.
I never heard back about my x-rays - I guess the Hygienist reads them - not the dentist. The worst experience for just a routine cleaning. On another note, Leslie, one of the other Hygienists is a gem!
My Insurance paid half of the bill, and when I received the first bill thereafter, I contacted the Office Manager for a breakdown of the bill - I found her (Bobby or Billie) can't remember - to be rude, unprofessional, and condescending,
After 25+ years I will be going elsewhere. No crowns being done here. read more