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    Freeway

    1.0 (1 review)
    Closed Closed

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    8 months ago

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    Europcar

    Europcar

    1.0(2 reviews)
    0.3 km

    Came to return the car first thing in the morning and it was the same people renting out cars as…read morereturning them. Save at least 30 minutes to return if you plan on returning here. They also said I scratched the front of the car (which I didn't). Their brochure also says they dont charge for small scratches. Fortunately I bought damage protection for the car so they said they wouldn't charge me but they still wanted me to sign a document acknowledging that I damaged the car when I did not. Warning to everyone, don't return a car here unless you have damage protection because they'll make something up AND buffer a LOT of time to return because they don't understand operational efficiency.

    You would be best served to not rent a car in Sorrento and simply hire a driver,but if you…read moredo...don't use thisi Europcar location. First they are under staffed and you will waiti for everything while they rent a scotter and give turn by turn dircetions to the coast... The car provided was as promised and preformed perfcetly, but come to the return ...the whole experiance went very bad. There is no place to park to return the car other than to abandon it in the beusy street....when you finally get attention from the agent...their first objective is to find any dent, scratch, scuff or blemish. As soon the slightest blemish can be found they are intent on having you file an accident report...even when there has been no accident other than a bumper scuff from the parking lot they suggested,,,even this impossible to see...of course an argumnet followed resulting in leaving the car with them without a resolution or a final invoice.....which comes later via e mail from Europcar. Of course the invoice includes a charge for damages leaving no recourse other than to dipute the charge with your credit card service ... This plus a promised nonexistent parking discount from the recomended garage...which charges 24 euro per day....not the 15 promised by the rental agent. In short skip the aggrevation and hire a driver..o

    Freeway - bikerentals - Updated May 2026

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