I had an issue with my DIESEL van that the Ford "stealership" charged me $473 just to diagnose,…read moretelling me that I had a bad NOx sensor. I told them I thought it was an intake leak, and they said there were no issues with the intake system. I replaced the NOx sensor myself, no change as I suspected. I made an appointment with Randy at mclees and over the phone I could tell he was a friendly and knowledgeable tech. I was so thankful when he said that they can work on Diesel engines because diesel mechanics are difficult to find and always slammed with work. They charged me $120 (much better than $473) just for the diagnosis and ended up finding a split hose in the intake path. They said it was embarrassing that the dealership missed that, but I was not surprised. Randy gladly showed me where the hose was in the engine cause I was curious and answered my many questions about the repair with kindness and patience. They replaced the hose and my van has been running like it used to ever since. The only complaint I have is that they didn't ask permission to do the repair after diagnosis and ordered the replacement part before I said I wanted to do the repair. I would have said to repair it anyway, but it's something to keep in mind if you go here. I also had a coolant change and air filter replacement that they didn't charge me labor on. Overall I had a great experience and would gladly take my vehicle here again. Randy is the man!

I understand that Brian McLees has sold the shop and he is no longer involved, I wish the new…read moreowners well. I've already posted a review, but I'm writing this because I am taking my car to a shop tomorrow​ to hopefully fix the things that weren't fixed, after he had my car for 6 months, increasing costs over and over, and telling me "I was gonna be happy cuz it was running so great." However, he wasn't there when I picked it up and the "Service Engine Soon" light was on!

Outstanding service! Was treated kindly and received advice on how to save money on my tow…read moresituation. Tow truck arrived on location a couple minutes early and was a smooth and simple process. When I arrived at the shop where I needed service I discovered that they didnt accept cash. The tow truck driver, DJ, drove me to my bank so I could add cash to my account and drove me back to the shop, no problem at all. Thank you! Not your average tow company, I highly recommend. -JC

my wife wrecked her car. that's enough stress all on its own. we waited long enough for the tow to…read moreshow that the officer actually called for an ETA. yeah was so long the officer call to find out WTF was up. when the tow driver showed, he wanted the key and wasn't going to say no. as far as he was concerned it wasn't going anywhere but into his storage yard. he argued about taking our car to a body shop EVEN AFTER I stated I'd just pay the bill. I spent 17 years in the towing & recovery industry (alongside being an automotive technician) and I sure hope that I never presented myself to the people I was serving like this guy did. safety chains weren't properly attached to my car. (hanging the safety chain from the outer tie rod in the steering system is WRONG) he took my credit card with a phone and didn't give me an itemized bill. also, I felt he overbilled by a half hour. I guess the only part he got right was my car at the body shop.... but as I stated, that was an argument. oh yeah, the emailed receipt wasn't well itemized. no start time, no stop time, no pickup or drop off location. I'd suggest doing business elsewhere.

Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

We broke down around 11 at exit 111 and waited for over three hours for AAA with our three kids at…read morea gas station. We called summit finally to see if they could beat another hour quote from AAA and Carol was amazing and got us a truck in about twenty minutes! My oldest said we should send her a gift basket we were so happy with how fast and efficient she was! Tim was our tow driver and friendly and fast and kind. Wonderful experience all around. Thank you summit!

Had my truck towed from Alderbrook to Shelton for their standard fee. Driver failed to secure…read moretonneau cover and it was ripped from my truck. When I inquired about the missing cover. Staff said the driver "didn't think" there was a cover when he picked it up. I used Summit Tow for years when working the road for impounds. They were always professional. Definitely not what I expected. I found the cover two miles away in a ditch. Call a professional service. Not this one. Cover destroyed luckily no body damage, another $250.00 on top of tow.

My sister was stuck in what felt like the middle of nowhere. I called EVERY SINGLE tow company in…read morethe area and was either denied service whether it was from distance or unavailability I got an estimates when i could only to be denied due to what i can only describe as 'location inconvenience' because of the pick up/drop off location was so far away. I called the companies in around the drop off area and got denied due to the pick up location "not in range" which is a weird way to deny business if they're dropping off in the same area. (My logic) Heres where Joel comes in. Joel was pretty much the only guy right in the middle. I called and had a short chat over the phone and jotted his estimate down in the midst of calling everyone else. It was thought the car just needed a few simple things. When it was clear nothing was working we caved and called Joel. Joel was happy to have been called where others were not, his customer service was through the roof! He was WILLING to go the distance and put my mind at ease where stress had been ALL day. He came in a timely manner and scooped up the car and was even able to go with the flow when we changed the drop off location (which was fairly closer than originally) and even shaved off a bit of the initial estimate. (Mind you this was the ONE time both me and my sister were short on money) we didnt have much scraped up together so and it was already a rough day. Thanks to Joel we were able to go home and move the car off the side of the road, he worked efficiently and timely and we were out before we knew it! I could not recommend him enough! Thank you Joel!

Hi my name is Ron Davis I had my 1989 Ford Dually towed the other day from the Shelton airport to…read moremy house this guy was one of the best tow operators I have seen in a long time he was sent out by Triple A I would recommend this towing company to anybody as long as they're as good as this guy very professional very nice he knew what the hell he was doing and I drove tow truck for 15 years so I would definitely recommend him to anybody

If you're going to go with a storage unit, Better Solutions storage is the way to go. The storage…read moreunit is brand new, it's clean, it offers excellent amenities to their customers, and has got environmental controlled units. This place smells clean, and the staff is so friendly and supportive to their customers. The prices are very reasonable also for the space that you get. I have to give these guys a 5-star review. Definitely go with this storage place! A+++ for customer satisfaction and services :)

Very clean and new units in a great location. The owner/manager is really nice and helpful! The…read moreunit itself is nicer than any I've had before...hardware/locking mechanisms seem more solid than others I've seen. Also, the light turns on automatically when the door opens. I'm extremely satisfied, highly recommend!

It has been a pleasure doing buisness with Elma Fairground storage . Customer service has been…read moregreat !! Definitely recommend them for your storage needs!

Their name says it all. Corey is a absolute 11/10 professional. He took care in loading & securing…read moremy car to avoid scraping the underside as it is a bit low. He is also exceptionally kind and courteous. This is by far the best tow experience I've ever received. Nobody wants to find themself needing a tow with that being said Awesome Towing is the one to call. Also ask for Corey if you can. He's an extraordinary towing professional and human being.

Awesome towing & Josh will forever be my go to people now after saving me & my children . Was the…read morebest price around & made it there is 20 mins