Evan went above and beyond to help me out. He made sure that I was taken care of and we were able…read moreto get my fingerprinting done quickly. I appreciate his professionalism, as well as that of his team.

What could have been an easy five stars is now a one. Abe was brought on to be our travel agent for…read morea large group cruise on Royal Caribbean. He lacked prompt communication and we had several hiccups along the way but we were assured that was not his normal and everything would be fine. He promised everyone in our group a bottle of sparkling wine, chocolate covered strawberries and an onboard credit of $125 per room. We communicate over the phone many times and asked how that would work etc. he said it would be applied once we got on the ship - something another member of our group questioned because that's not the normal. It's usually available right away so we can use it to book excursions. We trusted him as our travel agent and budgets with that in mind. I also had requested he make sure my rooms were adjoining and he assured me at least 2-3 times that they were. When we got on board we discovered they were not and had to work with RC to get moved to a room that was. Again once on board we discovered we did not have an onboard credit. We tried communicating with Abe and didn't hear back. Several days later we got communication from his manager with a vague email that they were working on it. Lots of blame shifting without looking for creative solutions. I have yet to hear from Abe or his manager. We ended up getting $75 applied to our accounts the very last night. We still haven't heard from anyone. Haven't gotten an apology or solution. We only got $75 applied after I sent an email asking for solutions and that I would be reviewing them. I think they hoped we would just get over it and move along. We have saved and planned this trip for 2 years. We budgeted for what was promised and when we didn't receive the promised credit, it came out of our pockets. I would strongly advise you not to use this establishment for travel planning. If something happens after you leave and you can't walk into the business you will be screwed and ghosted. I called over and over again every number I knew to call to help get our group what they had budgeted for. I never got a call back and no one ever answered. I probably made 20 calls all through out the day - no one picked up. If you've had a similar experience please review so we can all be aware before we are in the middle of the ocean without the ability to confront the issues in person. Abe told us what he thought We'd want to hear to book with him. And to date he has yet to confront his mistakes. Still waiting Abe, feel free to call. You know my number because you ignored my calls for a week.

I absolutely love the environment and customer service you get at the Garland location, you are…read moretreated like family from day one! The are attentive to your needs and whatever situation you have going on! Thanks for caring as well as you all stellar customer service! Will always do business with Richard and staff!

I live in Garland and needed a title loan. I was looking for the lowest rate, when I found VIP…read moreFinance on Garland Road. The staff was pleasant and very helpful.

Felt very happy switching to Amax everyone in office was very welcoming and were open to assisting…read moreimmediately. Big Thank You For Saving Me Money today!!

Christina Chavez and the girls have been absolutely amazing! Their dedication and teamwork are…read moretruly commendable. Christina's leadership shines through, and she always knows how to motivate the team. The girls are incredibly talented and bring a positive energy that makes every project enjoyable. Their hard work and creativity really stand out, making them a joy to work with. Overall, it's been a fantastic experience, and I can't wait to see what they accomplish next!

I just want to take a moment to brag on this branch. Every time I walk in, I'm greeted with the…read morekindest smiles and the friendliest attitudes. You can tell these employees truly enjoy helping people they ask how my day is going, they're patient, and they make every visit feel easy. I've worked with a lot of banks over the years, and it's rare to find three people who are consistently this welcoming. It honestly brightens my day every time I stop by. They treat you like a person, not just an account, and that kind of service is something you don't forget. If you're looking for a bank where the employees genuinely care, this is the place. They're simply awesome.

Alex Ortiz is Great best customer service i have found in a bank i think the bank needs to answer…read morethe phone instead of putting you on hold and never answer just keep holding. I have decided to make this my bank not sure if Alex was not there he is the best . Also orlando is good at his job .

Texas Farm Bureau did a great job assessing my needs. Great coverage and great savings per month!read more

D'Leon insurance is a new company in Rowlett, TX that I took a chance with my vehicle insurance and…read moreI am sure glad that I did. I reached out for a quote and Olga was very eager to help me out. I told her what I was looking for and she got me several quotes very fast. And the quotes were all very comparable! So if you are looking for a new agent, give D'Leon Insurance a call and Olga will take great care of your needs.

Daniela & Yessica both have many years of customer service and truly know what they are doing…read more Amazing team! Stop by and visit this office really convenient location.

I've had so many issues banking with Chase I can't wait to close my account next week. Terrible…read morecustomer service, system processes, everything! Stay far away! My account detected fraud so naturally my debit card was closed and a new one is to be mailed in 5-7 business days. The branch doesn't offer temporary physical cards, you just have to wait. A digital version is available for your phone wallet, which is a great concept except it doesn't let you use it at an atm to withdraw cash to use in the meantime! it flags as fraud. After waiting on hold forever & speaking to the fraud department, confirming that it is me attempting the withdrawal they said nope it shows fraud alert you have to use an actual plastic card for withdrawal. WHICH I DON'T HAVE. I was told to use a credit card or something, there's nothing they can do. Even though they're the fraud department blocking the transaction. It's a holiday weekend so now I have no way to withdraw my money at all until technically Tuesday when a branch is open, but I work Tuesday & Wednesday so I am SOL until THURSDAY! Now to research what bank to switch to the second I get a chance! Extremely unsatisfied.

My husband usually does the banking, but I have been here a few times. They are always nice and…read morepleasant. The reason for the lack of the fifth star is that we went in this time for a notary, which is supposed to be free, but we were told they were not allowed to notarize papers not originating through a Chase bank. We thought this was odd, especially since a Chase in the same city had no issue notarizing the papers.