I had the best Tax Prep at this business not only did they do my 2024 tax yr but the previous year…read moreas well very professional and communicative

From the owner: When it comes to Insurance Companies, Car Insurance Companies and Homeowners Insurance, no one…read morecompares to A Metroplex Insurance Service. With years of combined experience, A Metroplex Insurance Service has worked hard to build the trust of our clients in Forest Hill, Fort Worth, Dallas and beyond. Visit our website to learn more. Or better yet, click the link and call us today!

You are the worst auto insurance company ever. i signed up in december and have been given the…read morewrong information every time I call. The 1st time I was told my insurance was due on the 14th with a 10 day grace period I called on the 16th and found out my insurance was cancelled. Infromed them of what I was told got no apology but the did admit they gave me the wrong info it was due on the 4th and I had 10 days grace period from then. Paid to have it reinsated was told everything would be the same called a few days later to make my payment and it changed from $200 a month to $415 a month without me signing any other quotes they rewrote my whole policy. I cannot afford that and did not agree to that but I am not being given any alternatives or even getting the money back I paid to REINSTATE a policy that does not exist.

This insurance sucks cuz they will take anyone who don't have a lic or frm another country and…read moreallow them to drive in Texas! They aren't helpful when I got into a accident

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

Our experience with Kendrick Parker of State Farm was nothing short of sheer delight. He has…read moreconsistently taken the time to make us his top priority. Because it's such a client-based industry, everything is person-to-person. Kendrick really caters to the individual need. Thank you Kendrick. Karen Finley D&G Quality Roofing Burleson, TX

I was looking for insurance and Jacob quickly got back to me with a quote, now i can brag about…read moresaving money on my insurance. Jacob is the man, he will be on top of everything, knows his field, made some recommendations, glad I called this place. 5 stars

Horrible. All be warned, they are useless. Phone rings you are ol line for hours. Someone answers…read moreput you on hold again for hours more then hang up on you. We have waited over a week to hear from an adjuster and kne still hasn't been assigned even when their client admitted to being at fault. Pray you are never hit by their clients.

pase el día domingo 13 de julio y la verdad me atendieron muy pésimo pesimo creo que las que…read moreatienden le falta educación y respeto Asia los clientes

One of the actual State Farm Agents that actually cares, amazing service, great and friendly staff!…read moreNever had any problems with them. Ask anyone of their clients, they will tell you the same! Service and Courtesy are above all for these guys!

I have been a client for over 10 years, never really had to deal with the employees in person until…read morelast month, when I got a new vehicle and went in to make the changes. Now I am changing insurance!! The representative literally lied about the price he quoted me and all the fees associated with the change($150+). When I received the bill and called, I understood the fees they were charging and was willing to pay (even if the guy said there were no fees when asked at the office, other than the difference in monthly charges and the fee I had to pay that day!) but the representative on the phone was the most disgusting person I've met, NO customer service skills whatsoever. Changing insurance is definitely an inconvenience and I wouldn't have done it..had the phone representative done her basic job Of explaining the charges in a courteous manner instead of getting defensive. Employees need more training to say the least, and MAYBE explain ALL the charges you will face when asked. After all, that is what they get paid for.

This insurance office is AMAZING! I know my business will be handled professionally and accurately…read morewith Vivian, Monalisa and the other staff. I love doing business here. Jonnie

I've had such a wonderful experience with Diana Troy's Allstate office. I moved to Texas from New…read moreYork and needed to get renters and auto insurance. I had been dreading the process of setting this up, but Vivian (a member of Diana's team) made it so easy. I called mid-morning and Vivian was able to get everything processed in a single day (with my previous agent, adding renters insurance took three days!). In addition, Vivian coordinated getting proof of my renters insurance to my landlord. Then, when my landlord had questions Vivian and Monalisa (another member of Diana's team) handled conversations with him. I was anxious to get a copy of my renters declaration form. Vivian knew this, so she reached out to me over the weekend via text to let me know it was processed. I'm so impressed with the level of customer service she provided. I feel good knowing that if I have an issue with my car or my apartment that I have Diana and her excellent team in my corner.

Nice place, loved the service, very attentive and professional , totally recommended ...read more

From the owner: Friendly service, reliable pricesread more