Sandra is very kind and very helpful. She was very thorough and explained every step of the process in a way that I would understand it. I removed a vehicle and added a new vehicle to my policy. She made sure to find me the best rate and made the process painless. read more

Thanks to freeway , professionally and with great patience and guidance , Sandra M. offered me the best quote ever . For a person with my driving record they were there for me and more, all the way down to the wire of offsetting my initial down to deferred payments . Thank you freeway for getting me back on the highway read more

My friend just got insurance and the SR22 here and it was so smooth and quick! Ellie was very pleasant and kind. Gave the best quote and saved a lot of money. Ended up switching from Geico to them! Thank you Ellie! read more

this place will rob you and take money out of bank account even after canceling your insurance

Let me start with kudos to radio station 102.9 KBLX for running the Freeway commercial... Now I would like to thank the two lovely ladies Mayra Orozco & Maritza Mendoza for helping me insure my three vehicles. They where very courteous over they phone and when I arrived to the office...thanks ladies...great jod... Freeway Insurance... You now that thing you're speeding on!!! read more

Freeway Insurance - Auto Insurance Near Me - Atwater, California

Jasmine, provided us great service! We we're in and out with the new policy in less than 20 minutes. Definitely recommend!

Thank you Diego, for making it convenient & fast. Great Rep. Made everything I needed available to me Thanks!

Great Customer Service from the representative who helped me!!! I had trouble getting to someone and the third person I got, Diego Ruiz Contreras, was wonderful!!!! He helped me out with everything I needed and even called back to make sure I got everything in the email he sent!!! Thank you so much Diego!!!! read more

I'm am so happy with the plan Andrea was able to find me. Great customer service and very detailed with her explanation of my new police. Super helpful and convenient. Thank you read more

Great customer service helped me save money on my car insurance. Andrea was very helpful and explained my new policy very detailed .

The customer service was great. Andrea was the representative that helped me she was very helpful and professional. She explained everything very well and answered all my questions. read more

Came in to make a payment and was greater and helped right away by Vanessa Osmer. She was so friendly probably the best service I have had while paying a bill! read more

I had the opportunity to stop by the branch in Atwater, CA where I was assisted by Nick. I originally went in because there was an issue with my policy. Nick went above and beyond to fix the issue and even found me a cheaper policy! He actually took the time to make sure I understand everything and didn't try to just rush me out of the store. Another thing, the store was well cleaned and sanitized in-between each customer! Which is a huge thing cause most places aren't take the time to actually do this. I would definitely recommend to anyone that needs insurance! read more

Customer service and diligence to find me a policy that best fit our insurance needs. Patricia Villegas was amazing. 5 star service.

Nadia Sanchez at Freeway Insurance is the best!! I am contracted through a company that has ridiculous requirements for insurance so we had to adjust my policy many times. Nadia was very friendly and helped me to get it all taken care of. And she's there until 8pm which probably isn't great for her but worked out perfectly for my schedule. Thank you Freeway and a big THANK YOU TO NADIA. read more

Just got insurance from freeway insurance staff was very friendly got me started and I was insured by the time I walked out of there the place is very clean and anisha Gonzales was very helpful for me thank you would definitely recommend her. read more

Anisha assisted me and was GREAT! I'd recommend her! Fast, informative and pleasant. Thanks!!!! read more

So first off I got information for freeway when I seen a friend share a post. So I called and spoke to Anisha. I was really nervous to deal with insurance over the phone but she made me feel at ease and helped me select the best option that fit my needs. Very great customer service and I look forward to working with her when my son starts driving in 2 months! read more

Went into this office to make a payment, I was greeted and helped right away by Mayra Orozco. Definitely will be going back to her for my future insurance policy needs. read more

Service was outstanding. Got everything taken care of quickly and accurately. Thanks for everything.

Took over 30 minutes to make a payment. Absolutely ridiculous. Wouldn't get insurance through this place. They don't seem to know what they're doing. read more

Was not helpful at all. Basically screwed me over when setting up a policy. Found out for that for 4 years now they were actually making me pay more than I should have been. They were rude when trying to cancel. Hung up on me multiple times when needed to be transfered. Nation wide was able to get me a policy fast and inexpensive read more

Excellent service! All of the employees are understanding and know the value of a good deal. I will definitely recommend this office to anyone in and around our area. They not only met, but exceeded my expectations in regards to my quotes! Excellent service, and amazing prices! read more

Went into this Freeway office to make my month payment and ask a few questions regarding my policy. I was warmly greeted as I walked in and was quickly helped. Vanessa processed my payment and answered all my questions. I left happy and will be returning for any future business! Will be telling all my friends and family about this hidden gem. read more

Stay away from this place at all costs. The agents at this location will lie right to your face and try to tell you that the forms that you are signing do not mean what you are reading when it is right there in front of you.. I went in because I needed a liability policy on an RV that I had just bought because I needed to move it the next day. I was quoted $127.75 for a one year policy through Progressive. The agent came back in about 5 minutes and said that they could issue the policy for $327.75 and how much could I pay that day? I asked why is the cost now $200 more than the quote 5 minutes earlier and she told me that it was because of Freeways fees to issue the policy. I said no way was I going to pay $200.00 in fees for a policy that I could do myself at home. She said, "How about $250.00"? I said no and then she said that she could get the fees reduced and would I be willing to pay $150.00? I said that I would pay the $150.00 if that was the total cast and she agreed. She took my credit card and bought the policy from Progressive and also ran a separate charge for the $22.75 fee to Freeway. Then she started bringing forms for me to sign. The first one said right in the middle of the form that It authorized them to charge me $25.00 to run my DMV driving record. I refused to sign it because she had just told me a few minutes before that they could not run my record, that Progressive would do it. She brought another form that stated that there were 0 broker fees on the transaction, so I signed that form. Then she brought another form that had a receipt on the top half and the bottom half stated that it was a promissory note for $25.00. I asked, what is this? She stated that it was a doc fee for running my driving record but I would not owe that as agreed earlier. I refused to sign it because the fee clearly stated that I was promising to pay the $25.00. I told her that I would sign the form if she wrote on it Paid in full and marked the bottom part that I did not owe the $25.00. A week later I start getting calls from their 800 number corporate offices and the agent there says that he is starting collection process on the $25.00 that I owe. I told him all about the original transaction and he said he would look into it. How can a company start collection process on an amount that you have never received a bill for? I called this location and spoke to the manager and first was told not to worry about it but then he changed his story and said that the problem was because I had refused to sign the form that authorized them to charge me $25 to run my DMV record. Their 800 corporate office calls me every day threatening to collect the $25. I got a bill for it today that threatens late charges and interest. I feel lucky that they are only trying to collect an extra $25.00 from me. I can only imagine how many people have been ripped off for a lot more. read more