Andy Schmitt is owner of English Station Mini-Storage in Middletown and he went above and beyond to…read morefind the best size unit he had to accommodate my storage needs. The unit was perfect with shelving units making access to it easy with overhead doors on either side of the unit, a step ladder to reach the top shelf and overhead lighting for night access. The area was camera monitored and code accessed. Free single use of a rental truck too! Price was excellent for what I got. He had excellent follow-up when I text him with questions throughout my use of the storage unit. Highly recommend.

Andy Schmitt, manager and owner, and couldn't have been more helpful! He was so easy to work with,…read morekind and prompt! The place is absolutely pristine and security is on point! We did not know how long we would need to rent because we were selling our house. Great first two months special. Super fast at returning the deposit. Would **highly** recommend!

I have had two storage units here over the past year. I moved across the state and it took me…read moreseveral phases to get everything. They were so accommodating and made sure my units were next to each other so I didn't have to travel between them. Anytime I had a question or issues I would call and They would be quick to answer or quick to call me back! I highly recommend this place to anybody that needs storage or moving trucks.

DO NOT STORE ANYTHING HERE!!!!!!! They Do not answer or…read morereturn calls. They Lost my lease and would not let me have my stuff Even though I had my copy. My storage has Now been broken into and wiped 90% of my stuff.. along with multiple others and my stuff that was not taken is in the hallway with all the items from the other units that were broken into. The break ins started on Christmas Day 2019 and no one has contacted me to tell me what has happened. It is now March 6 2020. I have been in the phone with them at least 10 times since the initial break in and nobody said anything to me. They know who did it. He has a unit there and they will not unlock his to see if he has any of our stuff in his unit. THEY DO NOT CARE ABOUT ANYONE WHO PAYS THEM OR ANYTHING THAT THEY ARE SUPPOSED TO BE PROTECTING! DO NOT TRUST YOUR STUFF AT BLUEGRASS PARKWAY U STOR IT!

So far this is a nice storage facility the bathroom is so cute and clean and smells good for a…read morebathroom- keep it that way. Helping my friend search for a storage facility that's more affordable and so far this one is pretty good! A little far away from where he needs it but.... Hopefully this one works out!!

Renting a unit and returning a rental truck to this location has to be the best U-haul experience…read moreI've had. Raine, the manager, was awesome to work with!

I needed some assistance with my storage unit account at Public Storage on Hopewell Rd. and was…read morepresently surprised when Vanetta was able to complete for me everything I needed. She never fumbled or claimed she couldn't do what I asked as many before her did. Exceptional service and job well done by an associate who was eager to complete a task for a customer. Thanks again Vanetta. Keep up the great work!

Be aware the rent keeps getting raised. I've had a 10x15 for maybe a year. the rent has gone from…read more$51 to $113 a month. And every time it's been a surprise.

Of all the storage places I've used over the years, The Storage Project on Cooper Chapel Road was…read moreby far the best! They have amazing customer service and are incredibly friendly and helpful. The place is very clean. Their prices are low. If you're looking for a place to store your stuff- they are the best.

Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....

Big shoot out to Debra and Brittany for their help with resolving a problem I had to get in to a…read morestorage unit. I highly recommend using this facility.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

So grateful for Extra Space Storage. This is my third time…read moreusing Extra Space Storage, and I have to say--Charlie and Lacey are absolutely amazing! The service is always top-notch, and their communication is excellent. The facility is spotless every time I visit, and you can't beat the hours of operations they truly go above and beyond to help their customers. I'm currently going through a very difficult time--my fiancé suffered a stroke, and I've been stranded in the middle of it all. When I called Extra Space Storage to explain my situation, Lacey were incredibly understanding and worked with me. That act of kindness lifted a huge weight off my shoulders, allowing me to focus on helping my fiancé recover without the added stress of worrying about losing my storage. Thank you so much, Lacey and Charlie. God bless you both for your compassion and professionalism. Keep up the excellent work--you've earned not just 5, but 6 stars from me! Thank you so much keep up the fantastic job Kudos

Adam, The District Manager for the louisville Ky area is an absolute jerk, He informed me that he…read morewas the end of the line and I will not get a refund, he called me and told me he didn't like that i wanted to go over his head, and to reiterate that I was not getting a refund. I moved out of my storage unit on July 30th, however I was charged an extra month for August, I was unaware I had to inform anybody I was leaving. I'm a disabled soldier and have used extra space for years, THAT ENDS NOW. I will also post to any other platform that I get on. I will not be talked down to by a district manager that thinks he owns the company. I will keep posting reviews until someone higher than Adam calls me I will file a law suit against him for harassment if he calls me again. If this is the way you operate, then I feel sorry for this company. I will give you some time to reply to me. Michael Norris My unit was 714 5420 Valley Station Rd. Louisville Ky 40272 I am going to let all my friends and family know how I was treated, that DM should be fired. I am sure I will not get a response.