Great place to rent a uhaul. Don't know much about the storage units other than it was secure and…read morethe area looked clean. Staff was very professional and friendly and got me in and on the road with my uhaul. If you need to rent a uhaul truck this is the place to go!

The unit was easy to get to with a uhaul and other vehicles and clean. Staff was friendly but I am…read morenow having a hard time getting my refund that I am owed now for almost 6 weeks. I have emailed several times and talked to 3 individuals now and still have not received my refund. It was a good experience with them until now.

The people are friendly, understanding and very helpful. They helped me through a tough time and…read morewas very patient with me. I will never forget it and will forever be grateful. I would recommend using this facility if the need arises you won't regret it!!!

I was an on time paying customer for almost 2 years. Had their largest unit which was $235. When…read moreI move out, they want to be nasty because the lock was accidentally left on the unit threatening to charge me & said I put garbage in the dumpster, which was already so full the top wouldn't close. I was told the dumpster is for the employees only & it was in my paperwork from almost 2 years ago. I did not see a sign stating that on the dumpster, or I may have over looked it. With this place it doesn't matter if you've been a long time customer. I have a car that needs storage, I was going to use them again until today, I'll drive out a little further just so I don't have to use them again. Customer Service was non-existent.

Ok, don't hate me, but I'm a big fan of reading reviews on places, but don't dedicate much time to…read morewriting them...I know, I know...shameful. But this place was so fantastic I had to take the time to share my experience. I had the distinct pleasure of working with Claire, who is dynamite, by the way. I had called ahead with the type of space I needed, she was awesome and accommodating. I called ahead again the day I went to pick up keys, and she had already printed off everything and was ready to go. She taped her business card to the key cards (which I really thought was genius) and walked me through the unit I was interested in. The whole property was very clean, well-maintained, and safe. Security cameras are EVERYWHERE. I've never used a storage unit before but I had images of Storage Wars in my brain, overpacked and creepy. Not at all what's going on there. They take a lot of pride in keeping their grounds safe and clean. I was very impressed. If you need to store stuff, even temporarily, do it here. Ask for Claire, you will fall in love with her and their property, just like I did!!

I recently found myself in need of some extra storage space -- 100+ year old house with no…read morebasement, no garage, and only a tiny shed for a lawnmower meant that there was no place to stash items like my off-season Christmas decorations. After doing a quick search, I came across Spring Street Self Storage. It is convenient to those living in the Highlands, Clifton, and Butchertown neighborhoods and is easy to find -- on Spring Street. I called in advance to confirm the prices and sizes of units, and Clare in the office was so upbeat and professional on the phone. I then swung by one day during office hours to check the place out and possibly get a unit. In person, Clare was just as pleasant as on the phone. She explained what they had available and I went by to check a place out. As she and I walked down a row to check the units out, we passed one unit where a lady was in grabbing some of her things. Clare chit-chatted briefly with her, giving me the distinct impression that this place actually takes an interest in those renting from them and wants to do an exceptional job. My unit was just the right size and was impeccably clean. I bought a lock, signed the contract, and began moving things in that same day. It has been such an easy process that I wonder why I never got a storage unit sooner! If you need some extra space and want a locally-owned self-storage location that goes above and beyond, check out Spring Street Self Storage for your needs. Like me, I think you might just find a new favorite place!

I initially called & the manager, Mike Bradford, was away from the office, so I planned to just go…read morein. However, he called me back promptly, and gave me all the information I needed. I went in later & was greeted by Mike- a friendly, professional man, who showed me around & got me all set up with a better deal than I can get anywhere else in town. The facility is clean, well lit and secure, and easy to access. There is an elevator, and they also have hand trucks around so you can load up instead of carrying everything into your unit. I'd checked around for pricing & location, and this was notably the best deal in town, AND the best location. I will say, when trying to find the place, the turn off of Broadway appears to be Kindred- but the office is right there on the left as you pull in- so, look for Kindred & you're in the right place.

The staff is great but the facility has been without air conditioning for weeks now. We are in the…read moremidst of a major heat wave and we pay for climate controlled storage. This is unacceptable.

I've been with attic Space Storage for over 15 years which now has been under a new ownership…read morecalled Extra Space Storage . The young lady in the office is named Rebecca and she is wonderful to help you with any storage needs let alone being able to have excellent customer service. She helped me with another unit which I am very satisfied with and hopefully to be able to downsize one to have this bigger unit she was so pleasant to talk to let alone to experience the new ownership and if you need to have something stored this is the storage facility you need to go to it is only been open for about a month under the new ownership and I can see the Great customer service and needs they have for a customer like me in my book they get five stars let alone what I put on here . All my answers were either answered and person or over the telephone . They have excellent security as well so if you want some place to store your belongings go to Extra Space Storage and tell them Barbara Ann sent you . Keep up the great work that you offer and the customer service as well my things are safe and sound in this facility and I hope to be a customer for a few more years until I get my home I can be rest assured that my belongings are safe and sound let alone know that they have a great personnel to answer your questions and services that are needed . Thank you all for all that you do .

So far this is a nice storage facility the bathroom is so cute and clean and smells good for a…read morebathroom- keep it that way. Helping my friend search for a storage facility that's more affordable and so far this one is pretty good! A little far away from where he needs it but.... Hopefully this one works out!!

Renting a unit and returning a rental truck to this location has to be the best U-haul experience…read moreI've had. Raine, the manager, was awesome to work with!

Loved the personal service from Hallie and Aron. Would highly recommend for any storage needs. Very…read moreaffordable compared to other storage facilities nearby.

Great to work with. We store our boat and RV on site when they are not in use. The owners are super…read moreflexible and willing to help with anything. Absolutely love that they winterize on site too, super convenient.

Great service. Good price. I stored my pontoon boat in their building. They had their guy do…read morewinterization while I had it stored there