Very clean and well-insulated units. Secure buildings and property. Super friendly/helpful staff…read moreand owner. Convenient location and policies. Highly recommend.

Very friendly and accommodating staff and owner, competitive prices, and very clean and dry storage…read moreareas. Highly recommend!

Hendersons storage is a great place to keep your keepsakes. Units are sheet rocked on the…read moreinterior. After 4 years there was not a speck of dust on my belongings. i highly recommend this business.

Renter beware. This business does not send out monthly bills, but is quick to charge escalating…read morelate fees if you do not pay on time. Even on the first payment!! I felt ripped off and quickly moved my possessions to Freeland Warehousing, where they do send out bills and don't charge late fees. I have been very happy since I left Henderson's.

Most of them not in required uniform and safety gear. My couch, my kids bed and chair were not…read moreinstalled properly and is a safety hazard. It's was a really lousy service I had. They took about 10 breaks and did not finish as scheduled.

We had the absolute best experience with this company! So proffesional and efficient. They handled…read moreall of our iteams with so much care. Sonali, Dorian and Cristina packed every iteam and explained how they labeled each box so when we arrived to our destination looking for certain iteams would be easy! Jacey and Leo then joined the next day to load our iteams and were as equally as proffesional and helpful. We were amazed at how careful they were handling our heavy iteams down our stairs. Highly reccomend this team and hope we see them again in the future !!

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

They have had new workers since the 2019, but I know that the Uhaul system is out of there hands…read more This IS A STORAGE FACILITY. This company and the people have been very good to us, I have rented over a decade now. They are very informative about what they do. I have read some of the negative remarks and they are really sad. It seems at times people are upset with situations that they put themselves into or that others have no control then like to blame or make bad remarks. I know for when auto payment they want you to come in, so that way they know they are dealing with the correct person and so they can have your signatures and everything. That is being a good business making sure they aren't just using anyone's cards, and making sure to have full authority to withdrawal to pay your bill. Otherwise they have several alternative ways to pay, you can even pay online yourself.

We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.