My sister and I were travelling to Cincinnati from our home in New York on a Friday to pick up our other sister from college (Go X!) and began having trouble on the highway about an hour out. We pulled off to take it to a service station to have it looked at in hopes that it would be a quick fix. Searched service places around where we were which felt like the middle of no where, and stumbled upon Freedom Automotive. Turned out our transmission blew and we were stuck in Jamestown without a car and still an hour away from our destination. Emily, the service attendant and sweetest woman you'll ever meet, went above and beyond her call of duty to make sure we were able to still pull our weekend off without any more issues. She drove us alllllll the way to Cincinnati, an hour out of her way, and proceeded to pick us up on that following Monday, with an SUV so we could pile my sister's belongings from college in to take home. We made it back, the transmission was good as new, and we were on our way home to New York. I thank God that we ended up breaking down when we did because we ended up at the best automotive place I could ever have imagined. Thank you again to Emily and her team for getting us back on the road ASAP and helping out so much! read more