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    3 years ago

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    Nordstrom Rack

    Nordstrom Rack

    3.2
    (49 reviews)
    0.4 mi
    $$

    It seems like every time I go to Nordstrom Rack, I'm on a time crunch and can never spend as long…read moreas I'd like shopping around. I could honestly spend hours browsing here, but I do need to be looking for something specific in order to have success. I love to shop here for shoes and clothing brands that I love at more affordable prices. Most recently I was looking for leather loafers for work and shorts for summer. I was able to find both! I got some very comfortable Cole Haan loafers and a couple pairs of athletic shorts/skorts, plus a pair of jean shorts. They had some really cute pajamas as well, but I used self control and did not purchase them. I also love to shop here for toddler shoes for my son. They have discounted Adidas, Converse, New Balance, etc. in his tiny size and they are just adorable.

    I had a very disappointing experience at this Nordstrom Rack location today. While I was using the…read morerestroom, there was only one available stall because the other was out of service. Several customers became impatient, knocking loudly on my stall door, rattling the other stall door, stomping outside the stall, and creating an uncomfortable environment. I understand that the behavior of other customers is outside the store's control. However, what was disappointing was how the situation was handled by an employee. Instead of checking on me with professionalism or helping de-escalate the situation, the employee came into the restroom to tell me there was a line waiting, rolled her eyes, and made facial expressions that felt dismissive and inappropriate. Rather than making me feel safe or respected, I felt embarrassed and pressured while simply using the restroom. I later contacted customer service and spoke with an assistant manager because I felt the employee's behavior was unprofessional. I hope this feedback reaches corporate so employees are reminded to treat customers with respect and sensitivity, especially in situations involving privacy.

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    Free People - womenscloth - Updated August 2026

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