I'm updating my review:
I've had the privilege of interacting with Fred's Towing during an Impound retrieval. Since I've never dealt with a impound before in my life, it was pretty annoying. I had two cars impounded in two different locations. One here and one somewhere else.
Overall, not happy with the treatment here.
The next part I don't understand or maybe the local code is unclear. From what I read, the tow company will tow your car to any location inside the municipality where the car was towed from for no additional fee. Maybe, I don't understand this code but this is the issue I'm having. The other tow company is towing my second car back to my location from a different township at no additional charge. So, why did this place try to charge me additional for this. I'm going to leave this alone. I'm not the expert and wish someone could explain it to me. However, how it was handled when I questioned it was out of control. Telling your customer to file a complaint with the police department shouldn't be your final thought.
The business gets an extra star for having their prices displayed in view of his customers.
Also, this impound lot is in a flood zone. Reason I know this, I inquired about a property to purchase across the street and flood insurance was required. Also being a resident of south river for 31 years, this area always floods during a bad storm, and/or sometimes with high tides.
Even though it's been told to me by the business no cars were ever damaged due to flooding. I wouldn't risk it. Remove your vehicle whenever you get the chance too. Mother nature is unpredictable.
Lastly, I've interacted with Fred's towing in the past and I've never had a problem. I don't know if ownership has changed but this will be the last time I use their services for anything. read more