Stopped by Fred's as, kind of, a whim. Occasionally, I have an appointment in Burlington and passed it all the time. Many people had recommended it, so we decided to leave Milwaukee a little early to stop by and check it out. When we got there parking was easy which was surprising because it was on the street. We walked in the front door to see in front of us a beautiful, large, fully stocked bar. The patrons seated there were mainly eating lunch... not too many just tying one on at noon. To the left, protruding from the heavily adorned memorabilia, were a few heavy looking tables. Few were empty so we headed towards the dining area in the back. It's here that the atmosphere changed. Wobbly diner tables, with raggedy chairs to match, tightly filled the room. Personally I would cover the windows or turn down the lights in this room so nobody could see how shoddily maintained this portion of the restaurant is. We decided to return to the bar area, it felt a little warmer. We noticed plenty of servers running around with trays and plates of generously loaded meals but none approached us. After sitting confused for about 10 minutes I was looking around and found a small box with those little golf pencils inside. There were also slips of paper and some menus. We figured it out that we had to write our own orders. Now, I've never been a waiter or anything remotely dealing with the food service industry. I do know that every restaurant has it's own system and abbreviations to be handed to the cooks. I wrote everything we wanted, verbatim, from the menu, then waited about 5 minutes for someone to come pick it up. Getting somebody to stop to answer a question was impossible... I hope they don't rely on tips as their main source of income. Finally, I got up and went over to an area at the end of the bar where a cash register was located and, it seemed, carry-out orders were being picked up. I asked the woman there, who was very friendly, what to do with the slip and she took it. Then she rewrote it in whatever culinary vernacular they used and collected my money. Keep in mind I'm on a time constraint. A server approached our table after about 10 minutes and set a large plate of fries in front of us. They were awesome and, I believe, they were most likely cut when we ordered them. Another plus in my book is that they didn't put any salt on them. For me, most places dump too much salt on them and they become inedible. I had ordered an old-fashioned 1/4 lb patty melt and my Dad ordered a Fred Burger... which was a 1/4 lb hamburger patty with a slice of ham, cheese sauce and onions. Pretty simple fare, huh? It took 25 minutes from the time the fries arrived for our sandwiches to appear! It was now 1:05 p.m. and my meeting was scheduled at 1:15 p.m. I was ready to ask for it to be packed "to-go" and just eat it cold in the car after I finished handling my business. Instead we quickly gobbled them down and, thankfully, the office is right around the corner. Do not eat here if you're in a hurry!! Fred's is self-proclaimed to be the world's best, but I agree with those who say that needs to be reexamined. The meat was very fresh and cooked to a perfect medium-well. However, it was unseasoned, like the fries, and needed some doctoring. The marble rye used for the patty melt looked beautiful but had no flavor and was toasted until your teeth might break. The sautéed onions were delicious and the swiss cheese was real which earned my forgiveness. My Dad liked the ham/beef marriage but was not impressed by the cheese sauce or the bun. My overall opinion is that Fred's inaccurately thinks too highly of themselves. read more