Impossible to get a hold of anyone and the apartments are literally falling a part. I lived on…read moreBroad Street (they own a few others in Westfield as well) for only a year but not even a month of living there, my roommate and I kept finding noticable damage that was covered up with paint (such as electrical outlets) and such. We were almost never able to shower or wash dishes because the laundry room was always in use and drained our water (i had to get a gym membership to use their showers and take my clothes around the corner at the local Laundromat). Constantly having bugs was another issue and we later discovered a few of the other tenants were hoarders and bugs from their apartment trickled down into ours. We tried to call and email both the landlord and the realtor about all these issues but we were constantly ignored. We started to document everything and they still opted to withhold some of our deposit due to the damages we told them about! Horrible and a scam! It's cheap for a reason! Learned my lesson, never doing business with a realtor broker or this establishment again. Save yourself the trouble and do the same unless you have a really good lawyer and lots of money to stop them from taking advantage of others.

No hot water, holes in the ceiling, dangerous electricity, unsafe stairwells, smell of sewage, the…read morelist goes on for things John Wiley II doesn't fix or answer your calls about. It took 7 full days for him to fix our sink. Seven days we were unable to do dishes, and had to smell sewage. Never use John Wiley II as an office manager, or rent from any of his properties. Never use a realtor that promotes or shows any of his properties. Be safe, respect your community, take care of you and your families, and do not rent from John Wiley II, John Clark Associates.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

Just came back in town and met with Marwan quickly for another property we would like to sell or…read morerent out. He gave me all the pros and cons with his unbiased suggestions - not the things you can Google or get from a pushy realtor. Love the fact that he not only provides me with some guidance based on the local market, he also made my rental property a fuss free experience. Worth every penny!!!

This review is long overdue, but Marwan and his team have absolutely been the most outstanding,…read moreprofessional, responsive, and available people you could want to work with. My family had to deal with some unforeseen challenges and Marwan was there every step of the way which definitely put me at ease. If you have any questions or concerns they are dealt with in a very timely and respectful manner. I could not recommend Marwan and his team more. Thank you!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

This property management group is owned by Emilie Natale. If you rent a property from them don't…read moreexpect fast service if at all. This is not an apartment complex where they will address your maintenance need within a day. I moved in 3 months ago and I had to fix the washer and dryer myself just last week. It wasn't even hooked up when I moved in. This is definitely buyer beware.