1. Frederick Electric

0

Glendale, AZ

Frederick Electric

5.0 (2 reviews)
Open • 8:00 am - 4:00 pm

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Services - Frederick Electric

Electric inspection

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Had Ethernet ports in the house that were not active and wiring system that has been haphazard for…read moreyears. Wanted all Ethernet ports active and clean up the main board. They were timely in scheduling the appointment, although they were not available for almost a week. Come appointment time, the guys showed up right on time, were very professional and worked diligently throughout the time. Labor was for both for two hours each. Ended up being a little over $500, with 10% discount given as a new customer. So far everything works great and the area is vastly cleaned up of unnecessary parts and wires that had been original to the wiring box. Again, very professional, courteous and diligent. Very happy with the end product. It was a project that I had wanted to have done for years.

Update: Well since I have no internet I do have cell…read moreservice because it is not connected to my Control 4 so I have time to point out to your future customers that absolutely nothing was omitted from my texts. Also you admitted to me this morning that you "lost" your receptionist and that is why you didn't respond to my texts. But go ahead and lie on yelp. That will ALWAYS help you get more business! The bigger WOW here was when I hung up the phone from you blaming me for me being frustrated with you, I then called my husband and he said he had just hung up from Roman (who is not your technician but rather the owner of the company) and he basically told my husband that he doesn't have time and to call anyone else in the valley to do the work. So we did! We look forward to someone coming tomorrow to fix this mess! Maybe the best way to get ahold of you is through a yelp review because you sure responded to that quicker than almost a month! Hahahaha We have had our control 4 system w CinemaScope which used to be Modern Home now for 2.5-3 years. The install went good and we're promised the world when meeting with Roman and he and his guys came to set up our TVs and internet. But fast forward to when you need someone to come out and fix something or you need a service call...then you have to wait 2 weeks or more to get your service completed. OR you message them and they don't even call or text back. With this last set of problems I first text them on May 4th. Then the problems have gotten worse and worse and now the whole system is not working. We try to reset, doesn't work. Then we call cox because they like to blame everything on cox, that doesn't work. Then when we are upset that it took almost a month for them to call back, they say I know you are upset and you're taking it out on me! Uuuuuhhhhhh yeah!!! I'm taking it out on you because you don't answer the phone, you don't answer texts, and then when we do finally track you down it's going to be 2 weeks before we get someone out to look at it! I have 2 businesses that I run from my home and 2 weeks is a long time to be out of business!!! Hire more people so you can live up to what you are selling people!!! DO NOT USE THIS COMPANY!!! Attached are the communications the last few times we have needed assistance. Sometimes you are communicated with and sometimes not! Use someone else that has better customer service, that doesn't put the blame on you!

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Infinity HD is the absolute best for wireless networking and home entertainment solutions, and they…read moreare very reasonably priced! It is so evident that owners Jeremy and Justin have years of experience, and they are caring, honest and meticulous. We had just bought Cox Gigablast internet service, however since we had older equipment that didn't support high speed wireless internet, we had dead spots in our home. We first contacted the company that had originally installed our home automation system, but their price to solve our dead spot problem was exorbitant. As a result, we contacted Infinity HD whose quote for the same work and products was less than half of the price. We were amazed by the whole experience. Firstly, they cleaned up our cable management without being asked. The original company, which is supposed to be the largest competitor, had left our wiring so tangled that we couldn't get the access panel closed, but Justin beautifully streamlined the wiring in the panel and various rooms. Secondly, they increased our internet speed to almost 1,000 Mbps throughout the house. We will use them for all of our future wireless internet and audio/visual needs. There's no question that Infinity HD is the best choice!

Happy to find Jeremy and Adam! Very patient with a tech challenged old lady trying to navigate my…read morestreaming networked TVs! They made the process more painless and cost efficient than I anticipated. They were especially organized and maintained very clean work area, carefully moved furniture and protected my walls and floors. They hauled off old equipment and the containers. Photos to follow!

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I had them install hard wired security cameras in the house. I worked with Paul Black in sales and…read morehe was extremely helpful and genuinely a nice guy. When the crew of 6 guys showed up they walked through the job with me and we planned it all out. There were some technical issues that were dealt with and the job went very well. All of the gentlemen that worked on the job were friendly and got along well with each other. It was a busy couple of days and in the end I am very satisfied with results. Dave and Andrew walked me through the camera set up and all went well.

My experience with this company was absolutely horrible. If I could give negative reviews I would…read more They promised me an experienced tech and said it would only take one day. They sent out brand new techs that knew nothing about Control4, and it took three total days. I had read a review that this company will charge you for things after the fact that they never talk to you about. I asked about this initially and they said that was just a disgruntled family member. Then they proceeded to bill me for some ridiculous thing afterwards. I would not use this company. Find somebody else. They oversold me on Control4. I was only ever going to use audio visual, yet they sold me a system to handle twice that load. I've gone to another company that's amazing. Have been working with the new company for over a year and they are outstanding. I would not recommend using Performance AV company at all.

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I manage a business and we have a power issue that happened on a random thursday and our lights…read morewerent working, AC not working and it was an emergency, we had to close the business the rest of the day and I have been searching for technicians all day and night asking for quotes and diagnostic since we did not know where the issue was. I had 2 different companies come out and both told me I would need a whole circuit replacement or such and just a "commercial diagnostic" would be around $1200 according to the other companies I asked. So i told them i would look around and happened to come across Turn it on Electric. I sent a quote message and got an INSTANT response and they even had someone come out in about an hour from my call to them. Amazing service and Technician, Logan, was very friendly and informative. Im just glad they were able to come out so fast, find the issue and fix the issue before our business hours so that we could operate our restaurant. I can't thank you guys enough for your help today and how much it means for us to open our business! Would 100% call again for any issues and recommend as well. Pricing is pretty expensive but because this was an emergency case I completely understand and it was still reasonable compared to other companies.

I am extremely disappointed with Turn It On Electric and will never use this vendor again or…read morerecommend them to anyone. Charging $285 for a fix that took literally two minutes, without ever disclosing that minimum charge upfront, is the kind of business practice that makes me want to warn every homeowner I know. I want to share my full experience so others can make an informed decision before booking with this company. I had a bathroom outlet in my rental home that wasn't providing power -- it was newly installed about a year ago and this was the first time I tested it. I called to schedule an appointment, and the person I spoke with walked me through scheduling and availability but at no point mentioned that they have a $285 minimum service charge, regardless of how simple the job turns out to be. The electrician arrived and diagnosed the issue almost immediately: a switch/breaker in the main panel had simply been left off. He flipped it back on, tested the outlet, and confirmed it was working -- the entire fix took just a few minutes. Despite the simplicity of the issue, I was charged the full $285 minimum. I understand service calls have overhead, but I feel strongly that a charge this significant should be communicated clearly at the time of scheduling, not after the technician has already been to my home and the work is done. Had I known about the $285 minimum in advance, I would have asked more questions or looked elsewhere. I'm not disputing the technician's professionalism. My issue is entirely with the lack of upfront pricing transparency.

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