I started taking my son to ENT Carolina, the Gastonia location, for reoccurring ear infections and…read morefluid behind the ear. Between multiple appointments there was back and forth conversion between he needed ear tubes and not. The doctor landed on the need for ear tubes, they said they'd reach out between 5-10 days. After 2 weeks of no contact I began trying to call. No answer. I left multiple voicemails and messages with no answer and no call back. Finally the surgery scheduler, Carol Holcombe, sent a message through patient portal only saying I needed to make a deposit to then schedule. So I paid the $334.82 to hold a slot for a date in May, only told us a day, no time or instructions. After 30 days of us trying again to contact them with no answer my husband had to physically go into the office to get information. It had been so long that they required us to have a second pre-op appointment. At that appointment the doctor said he didn't think my son needed tubes after all. Before I left that appointment on May 11th Rebecca Lookadoo, the Gastonia office manager, told me they would refund my surgery deposit. I called June 11th to billing to see what was the hold up on my refund. They told me that they couldn't refund back to my card because they had incorrectly put the charges under my account instead of my son's. Therefore, I must wait 30 more days to be sent a check in the mail. Then had the audacity to ask me if I wanted to pay the balance for his other appointments (we had not been mailed a bill for those yet). The lady I spoke to today promptly told me that my refund had been applied to my balance without my knowledge or consent and the remaining $83.16 actually could be put back on my card. It has been an absolute nightmare, not only the back and forth treatment plan, but the lack of communication and LIES. Total waste of time and money for my family! Needless to say my son has been seen elsewhere and he in fact does need tubes and adenoids removed. Our new surgeon found it odd adenoids was never discussed and strange how they dismissed the multiple ear infections. Horrible business

I have been a patient of Dr. Frederic Levy for over 15 years, and I can't say enough great things…read moreabout him and his practice! From making an appointment, to checking in, to getting treated either on the allergy side or on Dr. Levy's side, I al treated like a trusted friend or a beloved member of the family. They ask the probing questions to get to the bottom of the situation that brings me in, refer back to my chart and actually have a conversation with them about my care. I cannot imagine moving and having to change ENTs. Seriously, these people are the best of the best!

This practice is a hidden gem! After experiencing a food allergy issue, my doctor recommended…read moreAsthma and Allergy Specialist PA since Charlotte Ear Nose and Throat could not provide a food allergy test only an environmental allergy test. The staff was totally amazing! They were friendly, professional, and personable . It was a great office experience from checking in to leaving the appointment. I especially enjoyed chatting with Erica and Sary. Sary listened to my concerns and took the time to explain the allergy test process. Her bedside manner was amazing and I will definitely be referring this practice to my family and friends. There is an old saying that states how people do not care what you know, until they know that you care and that is definitely how I felt during my appointment!

From the owner: Serving the Charlotte area since 1987, Asthma & Allergy Specialists is the premier asthma and…read moreallergy choice for all local residents. Visit our Steelecreek location today and let one of our experienced specialists get you started on your journey to a better quality of life.

Dr. Khiani is very thorough and patient. My 12 yr old son started his allergies treatment with him…read moreabout 2 years ago. Prior to the treatment, he could not be around dogs but now he can play with them without any issues ! He is in 7th grade now. He missed a lot of school in 4th grade because of his allergies and asthma but he didn't miss any school in 5th or 6th grade due to these reasons. I like the staff and the clinic too, not crowded, very clean and very professional and all his shots and appointments have been on time. I have started my shots and my daughter's treatment here as well. My physician had recommended him !

I have been struggling for years trying to figure out why I get sick so often, and why my cough…read morelingers for so long. Multiple trips a year to urgent care with high bills advising I only have a viral infection left me very anxious for a solution and way to get better since I am generally a healthy person. Dr. Khiani immediately started trying to figure out what was wrong. He quickly was able to significantly help my airways and provided great help to me with my treatment. He was very caring and determined to find a solution. I highly recommend anyone to come see him! He has been the only doctor that has been able to truly help me with proven results in years! His office is also very friendly and accommodating!

This was a really nice place and the doctor gave me all the time I needed and was taken right away…read more I liked the place

This office is one of the best Dr's offices I've ever been too. The staff is personable,…read moreaccommodating and they really care about their patients. I went to another Allergy office in the area a few years prior to going here and this office by far sets the bar high for medical care and making you feel heard and valued as a patient. I highly recommend this team for any Allergy and Asthma care needed.

Dr Schroeder is hands down the most amazing doctor I have ever worked with, and we've worked with…read moremany in our quest to help ourselves and our children navigate both food and environmental allergies. She's a rockstar in her field with credentials from MIT, UVA and La Crosse, but she is so warm, kind, caring and patient in her communication that you don't feel intimated that she's a leading innovator in the International Allergy community. We are so blessed to have her in Charlotte! Prior to working with her our family traveled to UNC for a food allergy clinical trial and right at the heartbreaking moment we learned that our son spent 3 years on placebo, Dr Schroeder brought a leading SLIT program to Charlotte! We have family that travel in from around the country to work with her now, but are grateful she's right up the street for us!

You will not find another place like Allergenuity. Dr. Schroeder and James truly put their patients…read morefirst. Our son has multiple severe food and environmental allergies. Dr. Schroeder provides reasonable and manageable treatments. She also explains latest research, and the "why" behind treatments. She takes time to answer questions. We are so pleased with the progress we've seen since first seeing Dr. Schroeder several years ago. If you are feeling hesitant about how "new" the clinic may seem, be assured that Dr. Schroeder is extremely intelligent, experienced, and keeps up with research and studies. She also has the sweetest bedside manner. We travel across the country to see Dr. S and James at Allergenuity. It's 100% worth it!

I came here based on a referral from our pediatrician for my son…read more I read the reviews before going and prepared myself for the worst. When we arrived, the facility was clean, easy to find within the building, and everyone I spoke to was kind and helpful. We were called back to see Dr. Roberts in a timely manner and I was ready for what I shared to be belittled, based off the reviews. However, what Dr. Roberts said made sense to me, and recommended we not need the allergy patch test as we had requested. He was kind to my son and answered all my questions. I have no problem going back.

I hate Dr. Roberts. He's the most unprofessional and arrogant asshole I've ever had the displeasure…read moreof seeing. He doesn't listen and will argue with you about everything. I took my daughter for a sun allergy (was referred) and first he was like "we'll see if we want to do this test or not" then he was "we don't do those tests here. She'll have to go to a different center for that" WHY THE HELL DIDN'T THEY TELL ME THAT OVER THE PHONE WHEN WE WERE REFERRED FOR THIS SPECIFIC ALLERGY?!" They wanted to do more prick tests that we didn't come here for. She'd gotten those tests twice already. We don't have infinite money to spend on stupid repeat tests. I know what she's allergic to but I wanted to see if she had a specific sun allergy. And guess what... Antihistamines don't work on certain sun allergies. And they haven't worked for my daughters rash at all in the 3 years she's been taking them! Then he prescribed more allergy medication that makes her tired but wants her to take 4 of them daily? No.

Had a great experience during multiple visits with Dr. Roopen Patel and team (Lisa & Anthony are…read morealso knowledgeable, professional, and friendly) . The office's waiting area is exceptionally clean and spacious, and the team never makes you feel rushed. Every question I had was thoroughly answered, and something I especially appreciate is that I was able to have an allergy test the same day of my initial appointment, which helped uncover information and explore treatment options immediately. Something I also think is cool, is that their website shows a daily pollen count and allergy information weeds, mold, grass and trees. Highly recommend this practice, and hope that many others are helped here.

The Waverly Office staff have a poor bedside manner, and their operating hours are extremely…read moreunrealistic. I would recommend this location.

Cindy is the best! I struggled for years with what I thought was sinus issues. Last summer my PCP…read morereferred me for allergy testing as a rule out and Cindy took the extra step to send me for a CT of my sinus. As a result, my sinuses were found to be fine but I had a brain tumor the size of an 8-ball that would have never been found had this allergist not gone the extra mile to find answers to my discomfort. My family and I will forever be grateful for the way Cindy called me in after hours to explain my results, contacted my PCP and even took the extra step in calling my mother for me to give her the news. Within 12 days I was in surgery and am now home recovering 6 months later and I will forever have Cindy to thank for being the compassionate provider that she is. May God continue to forever bless her.

I had a great 1st experience. Everyone who I encountered seemed to be efficient. The office was…read morevery organized and clean. I was provided with information regarding potential out-of-pocket costs so that I could determine which opts were best for me in regards to interventions/treatments. Dr B. Gilchrist was very personable and knowledgeable. She provided very helpful and useful information for allergy symptom management. The visit was very thorough. I would definitely recommend and visit this clinic again.

The more I reflect on my visit here the most I realize I should have done sought out an allergy…read morespecialist a long time ago. CAAS made the whole process so easy and welcoming. First of all, I made my appointment yesterday for today, was able to get an 8am without issue. Check-in was easy and they started with vitals and basic medical history questions. Dr. Herring came in and got some more in depth insight into my 27 year battle with allergies and ordered an allergy test to determine the severity. The test itself was simple enough, you just have to lay on your stomach while a nurse nicks the skin with allergen samples. Think of someone scratching a small amount of skin with a toothpick. After 15 minutes of mild itchiness, we had some answers. There were a dozen or so "round two" samples that the Dr. ordered to check some specifics. These were done with needles to get under the skin, but painless for the most part. Turns out, I'm allergic to damn near everything! Dr. Richard prescribed a couple of medicines and a few samples. They seem to be already helping. Immunotherapy is an option that I'm going to look into soon and I know that I'm in good hands here. Thanks to Dr. Herring and RN Robin for making me feel 1000% better!