Very disappointed. Doctor Freddy Guerrero is not the same professional and friendly as before.
I asked him for what reasons could a root treatment done several years ago be damaged?
He immediately said arrogantly and angrily: "I do not know, ask the one who did it!"
I was in shock. My intention was not to blame anyone, I was just hoping that according to his experience and professionalism, he would give me the common reasons why that could happen, so for me to have more caution next time and avoid having the same damage and pain for the which I was going through
If a patient can not ask this type of questions to a "Professional" of the subject, then who should be asked? to the baker?
I was embarrassed, because all the people in the office heard what he told me; but they did not listen to my part because I was speaking in a low voice.
Dr. Guerrero also promised to help me with a discount for the part that the insurance did not cover, since it was too expensive for me, and neither did it. Now I am with the unfinished work because I can not pay it and the situation with my tooth is getting worse.
The only thing he tells me is that I have to call the insurance to beg that they pay more money to Dr. Guerrero so that he can finish the job.
I was a patient of Dr. Guerrero in the past and due to the distance from my new home and my work I could not go back to Dr. Guerrero's office, which I missed quite a lot because I always had very good experiences of his dental treatments.
Now that I have a new job near his Doral office; I was very happy to be able to return; but he disappointed me terribly.
Dr. Guerrero became an unprofessional and arrogant person.
I asked him a very normal question, which I'm sure most of the patients do and his response and attitude left me in shock.
I do not recommend Dr. Freddy Guerrero to anyone. read more