I am done with this place. I loved it in the beginning. I loved it for a few years, but it has gone the way of all restaurants in Oslo, it would seem. They start out great and then in an effort to save money (I assume), they go cheap and just ruin it. All places that serve food can have an off night, so the first time I got a burrito here with extremely dry pork, undercooked beans and bell pepper, I tried to ignore it. Last night was the 5th time in a row that something was horribly wrong with my burrito. Again, the pork was extremely overcooked. It was tough and parts were not edible. It tasted more like marinated bits of rope than actual pork. I stopped getting the beans because they were consistently being undercooked. But my husband got the beans last night and confirmed that they were once again undercooked. The bell pepper is often a hit or miss and this last time, it was a gigantic miss. I ended up dumping everything out of the tortilla and just ate that.
The service has also gone downhill. The people working here used to greet you with a bright big smile, even though they harass my husband and I each and every time we said we didn't want rice in our burritos. Now, they are mopey and slow, but at least no longer harass us about the rice. Two times ago, we were served by the rudest person I have seen there yet. She didn't address us with any sort of "hello". She just put tortillas in the warmer and said "which meat to do you want?" We told her we wanted pork with no rice and then she turned around to start preparing a Foodora order. When she turned around again, she was talking to the Foodora guy and put beef in one burrito and pork in the other and rice in both so we assumed she was making the burritos for him. We didn't move along with her towards the register, at which point she asked us to move up. That's when we realized those burritos apparently were for us and told her she made them wrong, we both wanted pork, not beef and no rice. She got real pissy about it saying we should have said something when we saw her making them, but how the hell were we supposed to know they were for us when she said all of five words to us? She kept saying that she had already made these burritos and didn't know what to do. Maybe make new burritos as we ordered them? She eventually gave in, but made a huge fuss about it the entire time. I hate not liking this place, but I also refuse to keep giving my money to them in hopes that the next time will be like it was when I used to crave their burritos. read more