The moment I walked through the doors of Modern Jewelers, I immediately felt welcome…read more Sam Pheng, the proprietor, greeted me like a Brother and made me feel as if I'd known him my entire life. After almost 35 years, the stone on my Wife's engagement ring fell out of its setting and was lost. My goal was to have the original band refurbished with a new diamond to present to her on our upcoming anniversary. Sam patiently showed me wonderful options in natural diamonds and my selection was made. The ring would be reborn with a stone over three times the size of the original, which was a fitting tribute to our over three decades of marriage. A week later I returned to pick up Sam's creation and nearly fell over at the craftsmanship and beauty of this wonderful piece. In addition, Sam is a professional photographer and insisted on documenting my experience from the selection of the stone to the ultimate reveal of his masterpiece. (Amazing keepsakes of my adventure) In this modern world where service is often lacking, Modern Jewelers sets the bar high. I've found a jeweler for life. Thank you Sam!

Sam is the GOAT. If I could give 10 stars I'd give 10,000. Dazzling, marvelous, and perfection are…read morenot enough to describe this place. From start to finish, the ring building process was seamless, informative, and most importantly, fun! Sam meticulously educated us on 14 vs 18K gold, types of diamonds, prices, structural integrity vs. ring design, and so on and so forth. We wanted chevron rings that essentially needed to be custom made from scratch and Sam took our ideas and made it far more perfect than we could have ever imagined. From simple sketches to wax molds to actual product, it was beautiful from start to finish. So if you're looking for a fairly affordable place that actually cares about your jewelry and your ideas, and can customize pretty liberally, then Modern Jewelers is your place. The cherry on top is Sam gave me a complimentary ring box that lights up with my fiancée's engagement ring and it sparkled so much that I was dazzled and temporarily blinded, but it was all so worth it. Oh, yeah, huge shout to Sam also for the complimentary impromptu photoshoot when we picked up our rings! We can't stress how happy we are with Sam and Modern Jewelers!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

I hardly ever post reviews but thought I'd do so for this occasion…read more If you are ever considering buying a ring, please please ask for Elizabeth! She was super helpful, kind, and absolutely accommodating throughout the entire process. I can't recommend her enough! Elizabeth, my fiancé and I would like to say thank you from the bottom of our hearts. God Bless you always

Highly recommend coming here for all your jewelry needs. We stopped by to get our rings cleaned and…read moreMelody was so sweet and helpful. They look brand new and we can't wait to come back and shop next time!

I was extremely pleased with my watch purchase from Morgan's Jewelers. Additionally, I want to…read moregive a shout out to the exceptional customer service that I received from Sophia. Knowing it was my first luxury watch purchase, Sophia spent a few hours with me making sure I was well informed on the different styles, features, brands and warranties. Considering their wide selection of premium luxury watches and the assistance provided by Sophia, Morgan's made my first watch purchase a wonderful experience. Morgan's will definitely be the place I go to when I'm in the market for my next watch.

Was impressed by the wide selection of jewelry displayed in their gorgeous showroom. After a warm…read morewelcome, Melissa offered to see if was something that might address my vague request. Really wasn't sure what I wanted, but thought it might be a necklace. She showed me a variety of options, helping narrow things down to a couple of beautiful pieces. The purchase was easy and efficient. My gift was wrapped in appropriate and elegant boxes, ribbons and bows. I now know where to go for help with exquisite fine jewelry.

Awasome great service and very honest I was pricing out my gold scape --l had decided I was going…read moreto get 3 bids on my gold -- This was my 3 gold store I had taken my gold to sell and they didn't try to cheat me -was offered triple digit $$$ where 2 other gold stores -were very dishonest with there price $ others stores were begging me to sell to them --the buyers in this amazing store with there amazing sales staff -- the staff even shared with me if I didn't need the money now to till next year that gold prices would go up$$$ I am thankful and admire people in business that are nice and honest --so YES !!!! I HAVE BEEN SHARING WITH everyone how much l appreciate the Gold Store , and they do amazing repairs on your jewelry Sincerely Gladys Anleu

I am speaking of only one incident I had there in the MB store. Over the years I have visited and…read morefell good about our dealings but then I went to sell a bracelet that on line seem to be a good resale price . Well I guess I was wrong because the price I was given was very low. Trusting this buyer I sold it. The thing is, I forgot to get a quote that included the diamond. The buyer did not even mention to me that it was there. The buyer took a picture of the piece with the sellable gold, but hide the diamond by having it on the bottom. I am sorry but it has being bothering me. I do not think I am wrong . Just have to be careful.

When I posted to NextDoor for recommendations on where to get a watch battery replaced at a…read morereasonable price, Leilani's was recommended several times. It's not a fine jewelry buying experience there. It's a lot more like the Mom and Pop jewelry stores. I grew up around -- 23 years worth of jewelry catalogs and everything else imaginable piled all over the place. I don't care about that. The owner changed my grist watch battery for five dollars in less than 10 minutes of my time. He was friendly, and that's all I really need. I'm not much into Hawaiian style jewelry, but if that's what you're looking for Leilani's has it!

Cad, the owner is the best! Been in the business for a long time. Super knowledgeable and was able…read moreto repair my gold bracelet for cheap. (Just call before going to make sure your piece is ready) He also told me if I'm looking for more jewelry I can show him a picture and he can source it. Most of his jewelry comes from Hawaii. I'll be back for any of my jewelry needs.

Anthony & Co Jewelers have 4 locations in Torrance, Montclair, Buena Park and West Covina. I have…read morerecommended Anthony's to all my friends in these various locations and everyone has been outstandingly serviced and have been accommodated with the perfect item. My friends have found the service and the personal attention very helpful. It is very satisfying to give the gift feeling the sense of satisfaction both for myself and the person who received the gift. Anthony's makes shopping a pleasure. Sincerely Marion Somers

Anthony and Freda welcomed us in with exceptional service going above and beyond. They assisted us…read morenarrowing down a wedding ring set and helped us out every way they could during the payment process. I would gladly come again and gladly recommend this place to Anyone

Ana and Debbie were absolutely amazing! They helped me with my jewelry cleaning so quickly and made…read morethe whole process so easy. On top of that, they have the most beautiful pieces -- I honestly couldn't stop looking around. If you're in Manhattan Beach, you have to stop by. These two will take such great care of you. Hands down the best jewelry shop in Manhattan Beach with great prices and stunning pieces. Highly recommend!

Probably the best customer service I've ever received in my life. Anna was so welcoming and so…read moregracious was in and out within 10 minutes just to get my chain cleaned and it looked brand new after the fact. Anna was so nice and we had a great conversation will definitely go back. And on top of that, the chain cleaning was completely free. Definitely a must go for jewelry cleaning.

Thank you soo much Reese for helping me pick my engagement ring great service ! Great ringread more

Monique is the absolute best! I was looking to upgrade the quality of my diamond earrings and she…read morerecommended I purchase loose diamonds. I came in and picked out the diamonds I wanted. She gave me all the education (VVS1, GIA certified, etc.) about the diamonds and had them send to the store. I fell in love with them. Then, she recommended I replace the earrings stem and have the earrings inspected and repaired. They look absolutely stunning. Monique's customer service, knowledge, patience and advocacy were well received. I will be back soon!

Although I haven't made a purchase here, I have always been treated well by Max! She's a very cool…read moreperson to chat with and I'll miss stopping by to talk watches and life with her as I heard this place is closing soon. Good luck to the team there!

Stopped by Ben Bridge in Torrance today with my wife and was greeted by Kwyn immediately. She was…read moreso friendly and very pleasant. I told her that I was looking for a specific Rolex for my son. To celebrate all of his hard work and accomplishments. He's going on his 7th year as an RN. This will be his first Rolex to mark as a milestone in his journey in life. Kwyn made that happen and my wife and I couldn't be more happier. Hopefully Torrance Ben Bridge will be our new go to place for that special occasion jewelry purchases. Looking forward to visiting again soon. All the staff at Ben Bridge Torrance are amazing. Don't hesitate to stop by and shop there. You won't be disappointed with their excellent customer service and selections of fine jewelry. Thanks again Kwyn.