My dryer went out and I was hesitant to call someone to come repair it. I'm so glad I called! He…read morecame out same day, he found the problem and had all the parts with him!! I am a very satisfied customer!

Zack was friendly and professional! I called on a Tuesday and my dryer was fixed by Thursday…read moremorning. He knew exactly what was wrong and got it done quickly and efficiently. The final bill was the same as the estimate he gave me over the phone. Highly recommend!

Mayo responded to my initial inquiry quickly. He made an appointment that fit my schedule. Showed…read moreup as promised on time, diagnosed and got the part for my oven and had installed it. Very polite, professional and fair price. Thank you, Mayo Becky Cowan

Had an urgent need to get a new gas stove installed the day before Thanksgiving. Lucky for my…read morefamily and I that he was available on such short notice. Arrived on time, great customer service, knowledgeable. Highly recommend.

Very capable repairman who really got use out of a jam. Second time to use him. Highly…read morerecommended!

Mike has years of experience and always does a great job at a fair and reasonable price. Highly…read moreRecommend!

We had a mystery problem with our new dishwasher. I tried calling the appliance maker and couldn't…read moreget the help I needed ,then I called the place we bought it and was put on an endless hold. So we knew we could call Earl's and get the help we needed. Chad Eubank and assistant came out and figured it out for us. They got us up and running in great time and fair price. Thank You!

Earl's was the worst experience we have ever had. I'm a builder in Lubbock and had a new whirlpool…read moremaster bathtub bought from Morrison's supply. It was bad from day one, the manufacturer sent the warrantee to Earl's and the repair man they sent out told me he had never seen or worked on an airflow tub. He changed some parts the manufacturer sent him this didn't fix it and now the tub tripped the ground fault. The manufacturer sent more parts to Earls and they lost them. The appliance repair manger finally called me, after 5 weeks, and said they had mishandled this warranty call but could be there in a couple of weeks. This being totally unacceptable the manager of Morrison's sent a new tub. Don't ever use Earl's, they are trying to get into this business and have no staff or experience. Also I cannot get Earl Haralson to return my phone calls and understand this is normal, he will not respond to any complaints. Mike Thoma Mike Thoma Construction

Clay was beyond wonderful in repairing our dryer. He communicated everything so clearly and…read moreprecisely, charged us a very fair price, sent photos to us so we could see what was broken, got the job done in under an hour, made sure the dryer was working, and gave us a one year warranty on his work. You just don't get that kind of service often. We highly recommend Outlaw Appliance for your repair needs and we will for sure be using him in the future for our appliance repairs.

Excellent service!!! I would give Clay 5 more stars if I could! Called him & he got back to me…read morewithin 10 min. His work is perfection!!! Had my washer back up & running in about an hour! It works better now than it did when I bought it!! He is nice & polite! Very thorough!!! I 100% recommend him & l will definitely use him again!!! Outstanding work! Thank you Clay!!!

Hands down the absolute best repair company in the Lubbock area. Always great service, pricing and…read moreextremely friendly. They have fixed our dishwasher, water/ice maker on our sub zero fridge and recently fixed our front load LG dryer. If you need an appliance repaired be sure to call them, you won't be sorry.

We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

My 2-1/2 year old Whirlpool dryer went out suddenly Labor Day weekend. We called Elite Appliance,…read moreand Steve said he could come over today! He arrive 30 minutes later and found the heating element needed to be replaced. He and his son replaced the part and the dryer is working great!

extremely rude and unprofessional, unable to provide proper service. Constantly arguing with…read morecustomer while being unhinged and unstable

On time. Knowledgeable, thoughtful & helpful with the few years old appliance we had. Took his…read moretime with repair.