Was able to schedule my washer repair in a prompt manner. Friendly and knowledgeable....I…read moreheartily recommend Echols Appliance Repair for ANY of your service needs. Their low overhead allows them to pass on quality repairs at a fair price.

This is by far one of the best most efficient appliance repair companies. They know their stuff…read more A simple call and ice maker repaired within week.

worked me in earlier than promised, cost exactly as quoted, fridge is cooling, making ice again…read more Excellent service by a friendly and competent technician.

Very prompt. Very friendly and hard working. Stayed and worked on dishwasher till it was fixed…read more Will definitely use again.

Michael M In…read moreresponse to your reply of my rating. The warranty company made it right and replaced the oven after I furnished thorough pictures of the unit. There was no rodent damage to the unit, only evidence that it was old and worn out. Your technician was blatantly incompetent on this call and it's great that he is no longer with you anymore. However, it was not handled the way it should have been, caused problems I should not have had to deal with and I will continue to share my experience with others. There is no need to discuss this further, you can post any response you choose, but the damage was done, and the warranty company made up for your technician's incompetence.

Prepaid a repair request in the amount of $108. Service rep came with inadequate tools to look at…read morerepairing our clothes washer. Did not run, operate, open, unlock, unscrew, or do anything to the washer. Said he didn't have the right tool. He called his "supervisor", and they decided that we needed new parts and labor in the amount of over $500 without making any effort to actually validate the problem. Total waste of $100. With that type of "service" we opted to go elsewhere.

We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

Absolute joke of a company. We live in And Lubbock. We have really hard fucking water.. They would…read morenot install the dishwasher because I use a whole house turn off and not the turn off under the sink because our hard water freezes it up every time.. so they refuse to install a dishwasher. I reported a dishwasher issue on 14 December. They came out, looked at. It said they had to call it in within two weeks. They had to come back and take the circuit board out of the dishwasher which was completely fried. Literally it was black.. then they said it had to be replaced so I schedule the replacement now they have been out here three times at this point. They come out and they say they can't install it because they can't turn the water off under the sink and I tell them no I have a Main house turn off.. they refuse to install the dishwasher. As far as I'm concerned, this company is trash.! if you have to use them because of your warrnty, I'm sorry that's the reason I got stuck with this. Sorry ass company..

My 2-1/2 year old Whirlpool dryer went out suddenly Labor Day weekend. We called Elite Appliance,…read moreand Steve said he could come over today! He arrive 30 minutes later and found the heating element needed to be replaced. He and his son replaced the part and the dryer is working great!

extremely rude and unprofessional, unable to provide proper service. Constantly arguing with…read morecustomer while being unhinged and unstable

On time. Knowledgeable, thoughtful & helpful with the few years old appliance we had. Took his…read moretime with repair.

paid for icemaker and he never returned to install after repeated calls and attempts to contact.read more

Had an urgent need to get a new gas stove installed the day before Thanksgiving. Lucky for my…read morefamily and I that he was available on such short notice. Arrived on time, great customer service, knowledgeable. Highly recommend.

I've had Earl's out several times in the past, but until there's a problem you really don't know…read morefor sure who you are dealing with. We had a problem. A serious one and it only manifested 2 months after our last service call from Earl's. The problem was in the same precise area they had worked and I was certain is was a workmanship/parts issue however in a 25+ yo house there are other things that could be argued. I was very unhappy. What matters here is that no one argued. I called, described the problem, and that morning they had remediation people out and they were fixing the problem. The remediation and repairs were fully done and there have been no problems since. I received a call from the owner asking simply, "What do you think of us?" It mattered to him. I probably learned more about the company in that one unpleasant but well-responded to incident than the half dozen calls previous. These are good people who care about quality.

had an issue with my air so they sent an AC guy out. He was here less than 20 minutes. He took…read moreoff the front of my air-conditioning unit to check for how many pounds of refrigerant were in it. Told me it was low that had a leak and needed a new ac unit,which would cost me $15,000 with very minimal inspection. He told me it would cost me $300 a pound for replacement and i would need about 7 pounds and he threw out a $2100 price tag. Basically it appeared he was there just to sell me a new unit. He didn't replace what he had taken off to do the inspection. He cut the tape on my inside refrigeration unit and did not replace it and then he left. It was a very bad experience. I have used Earls in the past for plumbing with no problems, but I will not use them ever again for AC. Talked with another AC guy who said they would put stop leak in it for the leak.

Very capable repairman who really got use out of a jam. Second time to use him. Highly…read morerecommended!

Mike has years of experience and always does a great job at a fair and reasonable price. Highly…read moreRecommend!