This is by far one of the best most efficient appliance repair companies. They know their stuff…read more A simple call and ice maker repaired within week.

I had them come out to fix a washing machine that my daughter was having issues with and they took…read morecare of it and covered it under the Whirlpool warranty! Very quick and great service from Echols!

worked me in earlier than promised, cost exactly as quoted, fridge is cooling, making ice again…read more Excellent service by a friendly and competent technician.

Very prompt. Very friendly and hard working. Stayed and worked on dishwasher till it was fixed…read more Will definitely use again.

We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

Absolute joke of a company. We live in And Lubbock. We have really hard fucking water.. They would…read morenot install the dishwasher because I use a whole house turn off and not the turn off under the sink because our hard water freezes it up every time.. so they refuse to install a dishwasher. I reported a dishwasher issue on 14 December. They came out, looked at. It said they had to call it in within two weeks. They had to come back and take the circuit board out of the dishwasher which was completely fried. Literally it was black.. then they said it had to be replaced so I schedule the replacement now they have been out here three times at this point. They come out and they say they can't install it because they can't turn the water off under the sink and I tell them no I have a Main house turn off.. they refuse to install the dishwasher. As far as I'm concerned, this company is trash.! if you have to use them because of your warrnty, I'm sorry that's the reason I got stuck with this. Sorry ass company..

Jordan and Erik are very professional salesmen and provided excellent customer service for me when…read morepurchasing a new dishwasher. The appliance originally purchased was discontinued by the manufacturer without notification. Upon learning this information, they worked to find a comparable model at the same price and honored their installation charge. Within one week, my new appliance was installed and ready for use. Always good to shop with small businesses as they value their customers Susie S.

Michael M In…read moreresponse to your reply of my rating. The warranty company made it right and replaced the oven after I furnished thorough pictures of the unit. There was no rodent damage to the unit, only evidence that it was old and worn out. Your technician was blatantly incompetent on this call and it's great that he is no longer with you anymore. However, it was not handled the way it should have been, caused problems I should not have had to deal with and I will continue to share my experience with others. There is no need to discuss this further, you can post any response you choose, but the damage was done, and the warranty company made up for your technician's incompetence.

I called these folks this morning about a washing machine which wouldn't stop filling up. Earl let…read moreme know about the service call fee in advance and asked if I'd be home between 1:00 and 4:00 PM. A few hours later he called back and asked if he could do the repair earlier than planned. I said "sure!" Upon arrival, Earl realized I would need a different part due to the age of the washer. He left, got the part, returned and fixed the washer before 1:30! I found Earl to be a nice older West Texas gentleman, he got the job done, and got out. I would definitely recommend!

Although he answered my call and came out same day, he charged us $125 and didn't seem to care one…read morebit that he did nothing. I was told my machine will fix itself. Now it won't run a cycle at all and I have to call someone else. Do not waste your money. I should have researched before calling.

extremely rude and unprofessional, unable to provide proper service. Constantly arguing with…read morecustomer while being unhinged and unstable

On time. Knowledgeable, thoughtful & helpful with the few years old appliance we had. Took his…read moretime with repair.

paid for icemaker and he never returned to install after repeated calls and attempts to contact.read more

Had an urgent need to get a new gas stove installed the day before Thanksgiving. Lucky for my…read morefamily and I that he was available on such short notice. Arrived on time, great customer service, knowledgeable. Highly recommend.

Zack was friendly and professional! I called on a Tuesday and my dryer was fixed by Thursday…read moremorning. He knew exactly what was wrong and got it done quickly and efficiently. The final bill was the same as the estimate he gave me over the phone. Highly recommend!

Over the last several years, Zachary has been able to fix my dryer 3 times. In each situation, he…read morewas able to make the repair the same day we called him. He arrived when he said he would, was very knowledgeable, and had the parts on hand to return the applicance to working order. He is very professional, and I found his pricing to be exceptionally fair. I will continue to use him for our appliance repair needs.

My 2-1/2 year old Whirlpool dryer went out suddenly Labor Day weekend. We called Elite Appliance,…read moreand Steve said he could come over today! He arrive 30 minutes later and found the heating element needed to be replaced. He and his son replaced the part and the dryer is working great!