Mirel is awesome. He showed up on time, he figured out exactly what was wrong, worked hard and got…read morethe job done in about an hour or so. His pricing was very reasonable and he gave me some small jobs to do to save me money from having to hire him to do some of the maintenance. I would hire him again and strongly recommend his services.

Would never recommend anyone to go to this place. Ok so lets…read morestart with buying the trailer, smooth sailing, quick process. However when we arrived, they refused to accommodate us on a day that wasn't a holiday as there was no staffing . Ok fine, we'll wait until they are open. Show up the day of delivery to find out the trailer was malfunctioning, ok, we'll deal with it, in the meantime no communication as to what was happening, that was rhe start of the untrusting relationship that had formed with voyager RV . Meanwhile the techs and sales people trying to be distasteful and shelter the fact that it was broken, trying to shuttle us into the building so we didn't know what was going on in poor taste. I did appreciate all the effort that we found out they had "done" in making this trailer work but it was a failure to say the least. Now I know problems arise however since the very first day the only thing we asked for was the truth and to be straightforward. None of which happened during this process. The process in which multiple managers and sales people and techs were "trying to figure it out" but was UNSUCCESFUL Secondly. Throughout the week being told by sales people and managers that they would keep us in the loop not one phone call was received by Voyagers team, we (the buyers) had to beg to get in contact with them just to get awnsers, perhaps trying to hide the fact that thier equipment was faulty and they indeed did not know what they were doing. Yes voyager offered to pay for a hotel because the RV furnace (in the middle of winter, on a brand new unit under warrenty) didn't work, however, it is the LEAST they could have done with kids in tow knowing our reasoning for purchasing a RV in the first place. Yes Voyager refunded the trailer and the payment that came out of my account and on the promise of a full refund if the trailer was unresolved, great, I wouldn't say any other dealership would have done the same thing for thier customers for a BRAND NEW unit off thier lot, defective ON the lot even before delivering it I am entitled to a full refund under warrenty and consumer rights. As far as the payment made, it was made before we even saw or went to retrieve the unit so again, I was entitled to that, Voyager, once again very unprofessional to mention any sort of finances on a Google review. Yes we had a free (and late delivery) however, in my opinion is a sugar coat to make Voyager feel better about selling and distributing a beyond repair brand new RV, And the meaningless words of managment promising rectification. Lastly and more importantly, when we arrived to Voyager after the RV was towed away we initially were interested in starting another transaction with them. They took us into the office where we asked standard questions regarding a new unit. The manager in poor taste once again stated that he suspects when we buy (a new unit under warranty through thier company) that there would be issues with us being a client ie: if another piece of garbage would come out of thier store. I was repsectul, understanding and kind until the safety and well being of my family was compromised with no comminication in sight, besides "were working on it, and well get back to you" I would like to mention the unit we had purchased and had "complained" about 100% out of our control, A. The board was faulty causing it to disengage the slide B. The heat stopped working. Not something you'd expect from a brand new unit. We bought a new unit with voyager expecting it to be a value and it turned out to be nothing short of a nightmare

I would very much like to express the great customer service that my husband and I recently…read morereceived from Voyager RV, Lake Country, B.C. In particular , Deb Thiessen, Sales Associate with this very reputable company.. Deb did her utmost to place us into a travel trailer, and she went above and beyond, exceeding customer satisfaction and requirements.. We felt that Deb went the extra mile for us, and we thank you very much, Deb.. Her Professionalism and product knowledge about each product the centre sells really impressed us ! I would strongly recommend this reputable company, and Deb !, to anyone who is searching for the right unit to serve your camping and RVing needs.. Pat yourselves on the back..you deserve it ! Dianne M.Fleming, Telkwa, B.C.

Top notch prompt work, very knowledgeable and fair prices! Pleasant to deal with both Vic and his…read moreemployee.

the best at what he does, excellent Very professional and very fair pricing, I totally trust himread more

I would like to give a big shout out to Terry Laurin and Happy Campers Kelowna RV Repair Service…read morefor the outstanding customer service they provide. I personally am going through some warranty issues on my new rv and am having a terrible time navigating with the company I purchased through which in turn is taking its toll on my health. Terry being intuitive and in the business for some time now realized things were not going as per specifications and questioned the whole procedure. Upon further investigation realizing I am getting given a total run around and that I truly have no idea of my rights in this situation Terry has taken it upon himself to help me straighten this out. WOW! Thank you stranger! You deserve all things great in this world! Thank you Terry!

From the owner: We specialize in providing the highest quality workmanship at an affordable rate. All of our…read moretechnicians are red seal qualified so you can rest assure they are amazing RV technicians. Lastly we are dedicated to providing you with excellent customer service.

Have booked several times to get my trailer fixed the guy from keystone mobile services he swore he…read morewould fix it properly as the whole back end needs to be replaced. Every appointment booked the guy would cancel last minute or no call no show then a month and a half of the run around the owner Rob, finally showed up and tried to half ass the fix by trying to glue it back together instead of replacing the back end. Would do no stars if I could this company Keyston Mobile RV Services is a scam and a joke. The Owner Rob is unreliable and a scam.

I recently hat keystone rv services at my home to check out the fridge in my camper van. First off,…read moreI was told that there was no room at the shop so that the repair person could come to me. I thought that was fine not a problem. The repair person was originally set for Wednesday. Finally, I called late Wednesday afternoon to see what had happened and I was told that he would be able to schedule for Thursday or Friday. On Friday I called again and was told that I should plug the fridge in and then he would come on Saturday to see what happens with the fridge overnight. I did that and on Saturday afternoon, he cam to look at the fridge. He was here for about 5 min. He told me that there is probably something blocking the fluid going through the coil. What I should do is to unplug it and let it cool. Then I was supposed to tap along the coil to see if I could unblock the blockage. He called this fix a "Hail Mary". In the meantime, I wrote a check for 131.00. I tried to call him for the next couple of days but never did get a return phone call. I really found that this was a gross overpayment for really no repair or help with the fridge at all. I really felt that I was taken advantage of and was ripped off and still have no fridge In my van. I have since then called around to other repair shops and after explaining the problem, they told me it was probably the coil. I just felt that KEYSTONE RV could have been helpful over the phone and not have wasted my time, and money on a bogus repair scheme.

very expensive @ $180/hr and I found Daniel to be rude first…read more& last time I'll be calling him When it came to being paid, he hovered over me telling me what to do like I had never sent an e transfer before. $584.64 later and furnace still wasnt working!

worst rv teck in canada. was at my motor home for 30 min did not replace the water vave on my…read morefridge that was leaking helped me pull the fridge out 5 min ..i orded a new valve replaced it myself did it all up ....finished..got a bill for 660.00 ..i would not recommend him to clean my toilet ...read all the bad reviews.he will not be in business for long ..never use him again

Thank you Steve for returning my call in a timely manor and coming out to fix my Furnace before the…read moretemperature dropped. Very friendly and professional service. Will be using Steve at Full Spectrum RV moving forward. Thank you Steve

Booked an online appointment to fix trailer wiring and received a confirmation. In a timely…read morefashion, Steve emailed me that he wouldn't have time and asked about alternatives. I replied with a couple of different options but heard nothing back. I understand people get busy but don't ghost 'em!

Purchased parts here several times and they have always looked after me with good quality parts and…read moregreat service.

My brakes didn't work on my new to me trailer. The men and women of OK had me fixed in 20 minutes…read more Honesty, speed and amazingly friendly crew there. I'm happy I ran into them.

The product is quality and good for the RV industry. Real…read morewood doors and quality workmanship. We had a problem with the 'Happy Jacs' as they were not very happy but the service from the manufacturer was great! They went above and beyond and that makes it a great product. They are very good at honoring their warranty...Just ask for Mac! We are very happy with our 9'6' Northern Lite camper Easy to get repairs done on older models at the factory in Kelowna. A truly 'Canadian product

From the owner: BC based International truck camper manufacturer supplying high end, light weight, four season…read moretruck campers throughout Canada and the US.