I made the mistake of visiting this shockingly awful branch and it has been the very worst of consumer experiences. I purchased a very expensive watch which was not fit for purpose but before bringing it back I went out of my way to resolve the situation with the manufacturer.
Ultimately the manufacturer could not fix the problem and I returned to the branch just over 2 weeks later with a pre-arranged booking and reported that I had exhausted all options and the watch remained unfit for purpose. The branch refused to refund but to add insult to injury did attempt to exchange with an even more expensive watch that I did not want.
They then tempted to force the watch to painfully fit my wrist which caused massive discomfort and tried to fob me off with a clasp that clearly didn't work - wow, it was just so hideous and unprofessional I had to run out of the store in disbelief at the abuse.
Awful, unpleasant and no better than daylight robbers - avoid!!!!!!!! read more