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    Fransisco Pernas, MD

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm

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    11 years ago

    Helpful 2
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    South Florida ENT Associates

    South Florida ENT Associates

    2.3(3 reviews)
    11.8 mi

    Dr. Michael Owens was able to see me on the same day that I called. He was very knowledgeable and…read morevery thorough and prescribed medication which was slow to be filled by the drugstore, but he took the time to call me back personally to respond to my question about the prescription. Overall, it was a pleasant experience a very short, waiting time and everyone at the front desk was helpful..,being from out of town this was reassuring. We were very pleased with the experience..

    I arrived for my appointment only to be told--two minutes later--that they don't accept my…read moreinsurance. This was frustrating because I had already called ahead to confirm, and I was assured they verify insurance the day before the visit. Like many patients, I took time off work and rearranged my schedule to be there, so this kind of oversight really matters. I asked to speak with the office supervisor, who explained they've been short-staffed for several days and staying late to catch up on tasks. While I empathize with a heavy workload, this doesn't excuse critical administrative errors. Poor staffing and lack of organization don't just lead to inconveniences like mine--they can result in much more serious issues for patients. I can't speak on the doctors themselves, but the office management desperately needs improvement. Accurate insurance verification and adequate staffing are basic expectations in any medical setting. Patients deserve better consistency and professionalism.

    Fransisco Pernas, MD - hearingaidproviders - Updated May 2026

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