1. Fransisco Pernas, MD

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Homestead, FL

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Fransisco Pernas, MD

5.0 (1 review)
Open • 8:00 am - 12:00 pm

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12 years ago

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Asthma and Allergy Associates

Asthma and Allergy Associates

2.8(13 reviews)
12.2 mi

The ARNP & techs were amazing! However the ladies in the front desk...a joke. The moment we walked…read morein, there was about 5-6 ladies in the front desk. Two of them doing each others hairs and speaking very loudly as if they weren't next to each other. I was handed paper work to fill in, and I couldn't even think bc of how loud these ladies were. I work in the medical field and I understand sometimes we don't always want to talk about work, that's fine. But once a pt comes in, it's time to be ok our best behavior. That wasn't the case here. They were very unwelcoming and that's what Kills as business. I was taken to the back and I can STILL hear the ladies being obnoxiously loud. Really annoying, honestly. Like I said the ARNP and techs were super professional, I feel bad that they work with people who don't help them seem as professional. As we walked out after the appointment, I said thank you and I got a "mhmmm" I won't be coming back here, unfortunately! Needs a whole re-do on their front desk customer service!

Absolutely disgusting business practices. They were sold to a private equity firm or some larger…read moreentity a few years back and it has been nothing but cost costing, unethical treatment of patients and staff and zero support staff. You cannot make an appointment and when you have one it is impossible to reschedule or cancel. They say to call, email and text and you get zero response. When you do speak to them they have no record and just charged me for an appointment I had to miss over an emergency without willing to look at all of the attempts I made to contact them. I will need to find a new place. This place is unethical and not deserving of the patients that still put up with these low standards of service and care.

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South Florida ENT Associates

South Florida ENT Associates

2.3(3 reviews)
11.8 mi

Dr. Michael Owens was able to see me on the same day that I called. He was very knowledgeable and…read morevery thorough and prescribed medication which was slow to be filled by the drugstore, but he took the time to call me back personally to respond to my question about the prescription. Overall, it was a pleasant experience a very short, waiting time and everyone at the front desk was helpful..,being from out of town this was reassuring. We were very pleased with the experience..

I arrived for my appointment only to be told--two minutes later--that they don't accept my…read moreinsurance. This was frustrating because I had already called ahead to confirm, and I was assured they verify insurance the day before the visit. Like many patients, I took time off work and rearranged my schedule to be there, so this kind of oversight really matters. I asked to speak with the office supervisor, who explained they've been short-staffed for several days and staying late to catch up on tasks. While I empathize with a heavy workload, this doesn't excuse critical administrative errors. Poor staffing and lack of organization don't just lead to inconveniences like mine--they can result in much more serious issues for patients. I can't speak on the doctors themselves, but the office management desperately needs improvement. Accurate insurance verification and adequate staffing are basic expectations in any medical setting. Patients deserve better consistency and professionalism.

Fransisco Pernas, MD - hearingaidproviders - Updated October 2026

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