Found my new automotive repair shop!!! I have a pretty rare truck with a delicate paint job…read more Previously, I took my truck to the dealership to have maintenance performed. The dealerships really do NOT provide great service. One time I took my truck when it was relatively new to the dealership for an oil change and the service department didn't secure the oil filter properly. The next day I walked into my garage and there was oil all over the floor, engine and undercarriage of the truck. Imagine having to clean it up. It also ruined my pristine engine exterior and it smelled like burning oil for months. I was on a mission to find a reliable mechanic shop. I found Family Automotive Group on Yelp and noticed the great rating and excellent reviews. So I came to Family Automotive Group on Friday October 9, 2020 to get an oil change. They were a bit busy with another vehicle, but Brandon told me that they would be finished in an hour. So I went to eat lunch and came back an hour later and he immediately got to work on my truck. He was very careful with my vehicle and completed the oil change in about 15 minutes! I stayed there for a bit longer talking with Brandon and the Mechanic, Luc. They are SUCH genuine and friendly people! The honesty that they provide is EXTREMELY comforting to me, being that I value and take great care of my vehicles. People's cars are a big investment in their lives and we strive to maintain ours. I have finally found a repair shop that I can feel comfortable taking my vehicles to for years to come.

I just wanted to give Brandon and his business a great review. Despite being busy he was…read moreresponsive, kept me up to date on the status of my car, and also worked fairly fast. He did a great job with my X5 and pricing was also reasonable and affordable, which I really appreciated. Thanks again, Brandon. Such a pleasure to work with you. Appreciate your honest work!

I have known Ken Mogi since 1979 and am a life long client and supporter of Ken's. He has worked…read moreon every transmission I have ever had, whether it was my Muncie M-21, M-22, my Doug Nash 5 speed racing trans, or any of the automatic's I have build for many street rods! Ken is the opitomy of professionalism and not only is his name on the building, he is the guy who will work on your car. If you haven't been here to see Ken, be sure do so! While your waiting, go next door to see my buddy Dick Brandt at True Connections for all your nostalgic car parts needs for your Chevy's! Thanks Ken for your service and for what you have done for me over the years!

First Class. Second to none. Quality. Customer service. Integrity and Work. Can't praise this…read morebusiness enough. From big rigs to buses and more this is the place to take your transmission work.

Don't trust this company. I took my vehicle for a transmission diagnostic to know what is wrong…read morewith it and after 2 hours they call me to get asking for an approval of 4 more hours of work to find the problem with no guarantee that they will find the issue. By the end of the day they called me to let me know that the transmission computer is bad and it needs to be replaced. Besides that they claimed everything is good as far as harness wire, solenoids etc.... Grand total of $2500. You can ask them for the report # 35071. I couldn't afford that so I took my vehicle back..... a couple days later I took my vehicle to a different place to get a different diagnostic and the in 13 minutes the technician found the problem. It was fixed for $300. The vehicle is running very good with the same transmission computer........ now you know what to expect in Allison Western States Converters and Transmission....thank you.....

Amazing service! So fast! Let me tell you how amazing this shop is. I came from having my car…read morealmost breaking down completely from transmission to my gear shifters. They fix my car in less than seven days. I got it done in three days. I am so happy with the service the best Mechanic in Southern California don't want to go anywhere else.

In went to this transmission mechanic because a good friend referred me. He took.longer than he…read morepromised. Gabriel and his crew left my car dirty inside. I posted the picks. The transmission was not cleaned and painted. I don't think he rebuilt it, I think he just changed the input speed sensor and the harness. He said he changed the computer. The price was discounted, but he is definitely not a trustworthy mechanic. This is my first negative review. This guy is on Pierce and Magnolia, across the street from the 7-11.

Excellent service and great value ! Highly recommend H&A for all your auto repairs , very nice and…read morefriendly place .

This guy is great and honest, I've been taking all my cars here for smog checks and I've been very…read morehappy. Best thing is he only charges $35!!!

Unprofessional and malicious. Jerry kept my truck hostage for two weeks. I would text him and call…read morehim, but no response. He had every excuse for his lack of communication. The day he finally let met pick up my truck he was over 3 hours late. The shop is always closed. He also took out all the engine oil from my truck, the next auto repair shop we went to noticed it; we had just serviced the oil two months prior.

Came in cause reviews seemed ok I ended up finding out I…read moregot played Asked the jerry to help my car Let me just say instead of jerry working on the so called main problem (engine) he worked on things I didn't need NOW MY CAR DOESNT RUN!!! I ask him what's the problem and he said it's my catalytic converter's.... (I knew it was the catalytic converter's) He said "cars not getting enough air from the engine " He never did the diagnose though? When I asked for the codes he ignored my question and just kept saying he'll help me... he never did So my mistake was leaving the car Nothing was wrong with my engine until I came here I've had my car checked and always maintained it be careful