Once, I was on my way to North Carolina from New England and when I was in the vicinity of New York, my tire went flat at 11PM on a Friday night. I installed the spare tire on my car, ended up spending the Friday night somehow and as soon as it was Saturday morning, I started looking for a tire place that could fix my car up. Turns out there was a hole in the tire that went flat (I hit something on the highway) and it was useless and I had to get a new one. All the tires on my car were Michelins and I thought that is what I should get for a replacement. I visited three or four other places before I went to Frank's tire service. Out of the three other places I visited prior, one of them said I had to wait till Monday to get a new tire. One of them asked me to leave my car at their place and leave a phone number so they would call when the new tire is all set. One other place didn't have the Michelins I was looking for but they had something else I didn't want.
I went to Frank's place and they said it would take atleast two hours for them to get the tire from wearhouse to their place. I was fine with that. I waited in their office. They made sure I didn't have to wait any longer than what is absolutely necessary. I am very happy with the service they provided. But more importantly, they are very friendly people.
So even though one of the tires on my car went flat, I came to get a close look at people who are honest, hard working and good natured. Also, came to know a little bit about the Bronx :) read more