WARNING: Avoid Frankly Clean - Unprofessional and Dishonest
Just a heads-up to anyone considering hiring Frankly Clean for landscaping services. We hired them to mow our front and back yard, but the experience was incredibly disappointing.
Not only was the work rushed and poorly done, but they also never completed the job. The quality was absolutely horrible - uneven mowing, patches missed, and no cleanup.
To make matters worse, they pressured my partner to pay immediately, even though he wasn't present to inspect the work and knew it wasn't finished. They took advantage of the situation and collected payment for a job that was clearly incomplete and pre-charged me for the next cut (which was not agreed upon & my partner was not aware).
We've reached out multiple times and received no effort to correct the issue.
I'm sharing this to help others avoid the same mistake. Don't waste your money or your time - look elsewhere for reliable landscaping help.
Pictures provided. Full transparency note: they did mention getting stung by bees, which is the business of landscaping in the summer. I would completely understand not finishing due to that but to charge for a full service with the job incomplete and charge for a future service is unacceptable. read more