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    Franklin's General Store

    4.5 (2 reviews)

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    Nature's Way Resources - Large selection of Native Plants.

    Nature's Way Resources

    (10 reviews)

    $$$

    This is one of the best, if not the best, native nurseries in greater Houston in my opinion…read more Knowledgeable staff and high-quality offerings for your yard. With extreme weather events more and common, it's a great idea to introduce some native plantings to your yard.

    I had a review up on Yelp with Natures way Resources & it wasn't a good review. I was upset that I…read morehad received 4 cubic yards of triple ground mulch & it had garbage all throughout it. It wasn't a little garbage, it was kitchen garbage bags full of plastics of all kinds. It was a mess. I tried reaching out to the company(by email to the person I was talking to about prices and how much I was ordering) but never heard back unfortunately. The reason that prompted me to write the review in the first place was months later,after receiving the mulch, I was pulling weeds & I was still picking garbage out of the mulch that the rain had washed up to the surface. It looked so incredibly trashy. After writing the review the company called & emailed me to reach out to apologize for the contamination of the mulch, explain that it wasn't their normal business practice & they pride themselves on great customer service & great products (which I've heard about from others in the past which made me choose this company since I was new to the area.) He explained that with Covid, things had gotten a little abnormal & the emails must've gotten lost in the shuffle for the response back about the situation. I greatly appreciated the company reaching back out to me (even after months later) to correct this. They offered to replace or refund my money. I took them up on the offer to replace half the mulch to cover the garbage/plastics on top of my front beds. I've given this company 5 stars because after all that was said & done.... they came through & corrected their mistake. I can understand accidents happening... we all make them. But for a company to right their wrongs, that's a good company to me. The Covid had messed everyone up & turned things upside down so that is totally understandable! I want to add that the delivery driver was friendly & she called both times to ask where I wanted it dumped(the driveway) when she got to my house. Thank you, David, for reaching back out to me to fix the accident. I appreciate the great customer service! I will be using this company again:)

    Franklin's General Store - homeandgarden - Updated May 2026

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