Once upon a time there was a hardware store like this in every downtown. A great family running a…read moregreat business where you could find everything you needed and/or they would get it for you, and at better than fair prices to boot. Groveton is blessed to have one of these still.

Great people. I live in Houston, and hunt in Groveton. If they don't have what I need, they will…read morebring it in for me so that I don't have to haul anything all the way up there. Their prices are fair. Their service is fantastic! There was even one occasion when I was really in a pinch. I was driving by, and saw who I presumed to be the owner driving through the parking lot. He asked me if he could help me, and opened the closed store to see if he had what I needed. It turns out that he didn't. (It was an odd sized belt for a mower) I felt that he genuinely felt bad that he couldn't help me after he opened the store on his day off for me. Who does that kind of thing anymore!? Them. As I said. Great people.

Actually, I have been shopping at this small-town hardware store since it was in its original…read morelocation downtown about a decade ago I think. Several of the same people have been working there since then. Providing long-term jobs to a small community is so incredibly crucial in America these days I just cannot state how important. In all of my years shopping there I have never been treated rude. Never. Quite the opposite actually. It is small-town friendly. They act like they have known you your whole life actually. The prices are right down the middle for a small town store. Even contractors shop there, so expensive is a ridiculous statement. They are not expensive, and especially not even close to double. By the time you drive to Huntsville, you have paid more - due to fuel cost. The furniture collection is so vast and nice for a small-town store it is actually baffling. We drove all the way to Houston (90 miles) looking for home furniture a year or so ago, and ended up purchasing our furniture here also. The prices were actually better than the big-barn discount stores we looked at. Of course you have to speak with a sales person to find out that the listed price on the furniture may not be what you end up paying. And the larger your purchase the lower the price plus FAST free delivery is what we got. I am baffled that this store would ever receive a bad review. One cannot believe everything one reads - well, most people know that anyway. SO! - Wonderful store, wonderful people, decent price scale. Go see for yourself! And yes it sounds like it, but no, I have absolutely nothing to do with this store. The family are not our close friends or anything like that, I am just a shopper. That's all. This is just my honest opinion - and I thought it was important after reading that last review - to spend some time to say how wrong and mean the other reviewer was. Hmmm. Maybe we really know now who the rude person is!

The owner and wife are the rudest people I have met in a long time. And their prices are almost…read moredouble what other hardware stores charge. The only reason they are in business is that they are in a small town with no other hardware stores. Do they have a fair amount of what you might need? Yes they do. But I urge you to go to Huntsville and buy from ACE, who guarantee their stuff. Or go to Home Depot. These people are so incredibly rude that they should NOT be rewarded with your business and your money. Avoid them.

This is a new store in a small-ish town. This is a national chain, so the inhabitants of this small…read moretown feel a little sexier about their lives for a new place to indulge in retail therapy. The people are friendly and helpful. The store is slightly smaller than most stores, but still have plenty to browse. The pricing is just OKAY to me. All in all, you know what you will get with a national hardware brand. The app is even fully functional with this location, so that adds to the experience. What you can't find in store, you can use the app to get things shipped to you. It's good to have another hardware store in Livingston to give Loews some competition.

They sale craftsman but won't warranty the product anywhere else that sales a product with lifetime…read morewarranty will do warranty as long as it's covered

Surprising experience for a busy Saturday. I was in the paint department amongst many others…read moreattempting to read the fine print on all the cans. Christa walked up and asked if she could help then proceeded to offer tons of useful information in addition to mechanically shaking the two gallons I decided to purchase. They probably didn't need it but she said it could help with the application. What a sweetheart and an unexpected surprise on a crazy Saturday. Thank you Christa!

Everything in this store is where it needs to be and all the employees will help you out but no TP…read morein the stale oh my

They need to know what they have in stock and an inventory. One guy tells me that he did not have…read morenumber eight red electrical wire when in fact they did after I went to the warehouse to pick up black.

The customer service was great! They really made me smile and feel welcome and showed a genuine…read moreinterest in helping me with my project.

Highly recommend! Only place we buy treated lumber! Will continue to shop local here!read more

I needed lumber within a strict budget. Red Barn was the best value for the wood and delivered it…read more Nice guys all. Cathryn

I came to your store to buy work gloves. I was very…read moredisappointed to see that all of them had a label that stated .... May cause cancer or reproductive harm. Whoever is in charge of ordering products needs to do a better job!

I recently called to inquire about Cosmo flowers and had a very disappointing experience with an…read moreemployee named Pam. From the moment she answered the phone, her demeanor was incredibly disrespectful. When I asked about the specific flowers I was looking for, she responded with grunts and a truly awful attitude, then put me on hold. Upon returning, she only provided a partial answer, stating they had three types but refusing to specify the last one, even after I explained I was particular about what I plant. She then audibly grunted, dropped the phone, and walked away without putting me on hold. When she finally returned, she spoke so quickly I couldn't understand her. After I thanked her and asked for her name, she replied with an extremely sarcastic and rude "thank you." This level of customer service was completely unacceptable and left me with a very negative impression. It's a shame, because despite the incredibly poor customer service, the products themselves are actually excellent. I bought some plants from them about a week and a half ago, and they're already sprouting beautifully. None of them were bad seeds, which is impressive, especially since I didn't even plant them right away--they sat on my desktop for about three weeks before I got around to it. The quality of their products is clearly top-notch; it's just the customer service that really needs a lot of work.

I went in with a friend to purchase a window unit. When we went through the checkout a cashier…read morenamed Mike checked us out. He was awesome! First he asked my friend if he was a military veteran so that he could get his discount, he asked us if we would need help loading it, he explained that the it came with a manufacturers warranty and showed us the part of the box we needed to save and told us to save our receipt in case we needed to use the warranty, he inquired if it was for business or personal use, it was for personal use so on our way out he said I hope this cools your home 95 degrees is hard take. He came across as a genuinely caring man and it was one of those shopping experiences that I walked out of the store in a great mood because the store employees were so kind.

I bought a washer & dryer over the phone from Huntsville Home Depot. The order was made from the…read moremodel number , even though the Home depot associate kept asking for the SKU. The Home Depot person entered the wrong SKU and because of their mistake I received the wrong Washer. Home Depot has a strict 48 hour return policy. They were deliered and hooked up at out Lake house but my wife did not seeth washer & dryer uuntil after 48 hours. Home depot would not take back the washer even though it was their mistake unless ip hysically brought it in an paid a 25% restocking charge, I an elderly and only have a small compact hybrid and there is no way I could bring the washer it. I had also noticed a red light on the washer and Home Depot coul not tell me why? My plumber later told me it was normal during spin to lock lid. Not only is Home Depot arrogant and unprofessional , they are also stupid. Be very careful if buy something at Home Depot, you may be like me stuck with the wrong item because of home Depot mistakes and incompetence.