Can we please do better than this in the men's bathroom the store just looked so disorganized not…read moresure what has happened

Great store both in and out until you have to deal with checkout. 5:30 PM 4/8/26 walked in and…read morequickly realized there were like 20+ people in line waiting to check out. So I walked around the store for about 15 minutes... hoping to check out / buying 10 bags of mulch (pickup outside). Still a long line to checkout. I left.

I would also give zero stars if I could. Requested Ag-Pro to fix an electrical issue (would not…read morestart) with our John Deere lawn tractor. We paid for pick-up and delivery as part of the repair. Ag-Pro returned the lawn tractor, said it was fixed but it did not start when I tried to start it. I had to pay another pick-up and delivery charge - plus - having them charge me for another diagnostic test. Ag-Pro said it was the battery (this time) and it had to be replaced. They charged me for a battery and returned the lawn tractor. However, the original battery was still in the lawn tractor - they never replaced it. No other lawn tractor/mower shops in Blount County can repair John Deere because John Deere will not sell parts to any another repair shop than Ag-Pro. Bottom Line: Don't buy John Deere lawn tractors in Blount County - if you do - you will have to use Ag-Pro in Maryville.

I purchased a John Deere X350 w/ mulch control attachment & wagon for $5000. They delivered the…read moretractor mower today (3/9/23) with one of the blades fallen off on the delivery truck. The driver said to just use a wrench & screw blade on under the deck. I screwed the blade on & engaged the mower blades & BOTH BLADES FLEW OFF in 2 directions & almost cut my son's leg. I called Craig Thompson (General Manager) & told him about the incident & requested a refund on mulch control attachment installation & delivery fee. He REFUSED to give me a refund & said it was human error & he can't do anything about it. He refused to offer any type of compensation or free service!!! I WOULD NOT BUY MY JOHN DEERE TRACTOR MOWER from this location!!!!

Great service and folks Scope of work was on point and…read morecommunication was transparent When dealing with power sport issues, nothing is completely upfront until tear down and scope of work is complete but transparency and communication are my top things. Glad for their service and would definitely recommend.

I love this store. I don't have farm animals but I enjoy learning about them. I bought a used mower…read morefrom them last year and it runs like a top. They have the best price on a scoop of really nice mulch. I buy 3-4 scoops in the spring. I am so happy to support an independent business. The lady who works there knows her stuff and is a hard worker. She answered all of my questions. When my riding mower falls out of warranty I will take it to this shop.

Good service product availability good would go there again for select items friendly staff good…read moreold home town store a little pricey four stars

While the Sevier County Cooperative may be bigger, I really like our neighborhood farmers co-op…read more The electrical fencing supplies and chicken feed, is far cheaper then down the street. They let me special order my chicks, and had them delivered with their usual spring shipment. All 12 of my chicks are still alive, and healthy. They all seem to be hens thus far, which is what I ordered. It is really rare that a rooster does not get mixed in with a hen order, and even more rare that all the chicks make it through the first couple of weeks. If you are interested in poultry, stop by and chat with these folks. They have one of the best bee keeping supply selections I have seen in a store, and information on the local bee keeping club. I am giving them 5 stars based on their exceptional animal husbandry support. If they don't have a good answer, they will call a friend, or give you a neighbor's phone number. It is that sort of place. You can also buy hardware, seeds, tires, auto supplies, garden plants, and gasoline at this coop. They will usually leave shoppers to browse in peace unless one looks confused, and they always carry my purchases to my car.

I cannot believe the negative reviews, for as I was entering the business many folks said hello,…read morehow can I help you! This is a good thing! Being welcomed is always welcome these days! Yay AG! I purchased a Stihl chainsaw,and case, to cut all the trees that feel on our property Monday. Huge storm! The chainsaw we have is to small for the huge trees that fell. They fueled up, the new toy, and took good care of hubby. I purchased online, went in to verify me, and told them, he was coming in to pickup. All was ready in the head of the sales office, liked they were needing my id to let him pickup. And hubby loves it! Yay. We will help our neighbors take care of their trees. We all have 1 to 2 acres.

I bought an X570, a several thousand dollar machine. Today…read morewill be the third time back for the same issue; blade belt jumps the pulley. This time it jumped the pulley within 15 min of use after just getting it back from the shop. Eventually the warranty will run out and I'll have a machine i can't use. They are picking it up and dropping it off at no additional charge. Bravo for that. I'll post a new review if the issue gets fixed this time.

I detoured on my trip home to see if Rural King had tomato plants as I was delayed starting my own…read moreplants this year. I like Rural King because they carry everything that you could possibly need for your farm (or backyard garden). This Rural King was well stocked with mowing and other gardening machinery. A good supply of plants were available in six packs that were reasonably priced at $6/6 pk. I was able to find four varieties that I wanted. Inside, the store is neat and well organized. A big sign invites customers to grab a bag of fresh popcorn or a cup of coffee. I got my popcorn, for sure. I always visit the baby chicks when I am at Rural King, which are generally in the back of the store, past the candy and pet supplies. I saw plenty of baby chicks, but left them behind for other backyard farmers. Checkout was down home friendly and quick. They open new registers if there are more than two people in line. The restrooms are at the front of the store and they were clean.

Great place. While visiting Knoxville, we were asked to pick up some rabbit and chicken supplies…read morefor our daughter, and the shelves were empty. A friendly employee checked with the manager on duty and they had just come in on a truck and not yet brought out. He directed us to the right location, another great associate asked what we needed and picked it up and put it them in our cart. Free popcorn

Wendy in the Gun Barn is Fantastic!!! Very very knowledgeable, friendly and made the whole process…read morefast!

The RK in Sweetwater is terrible. No customer service, and they don't care whether they can help…read moreyou or not. I typically go to town once or twice a month for supplies. I continue to buy less and less there. If its on the shelf and I need it I will buy it....but if I have to ask for something, I don't even bother anymore. If nobody shows up at one of the counters in 5 or 10 minutes..... they ain't coming and just walk away. Don't waste your time. I depend on propane for some of my home necessities, but my last 6 trips to get propane was a waste. You wait outside and nobody shows up, and when they do they don't know how to fill your tank. One time they told me my tank valve was no good and I needed to buy a new tank..... funny that Co-Op down the road had no problem filling it 10 minutes later. I think that is just an excuse not to do a little work.... just like their new favorite response.... "We are out of propane..."

The parts department went above and beyond for service. I needed a wire connecter that was…read moreunavailable and they got one.

Had the worst customer service experience ever at Tyler Brothers. Norm the service manager was…read moredishonest and combative with me over the completion time of an initial Kubota mower service. I have never experienced anything like the condescending attitude and downright rude behavior of someone who is a manager of customer service. I would not recommend to anyone to purchase or service their equipment at this dealer. This was absolutely the worst experience I have ever had with a retailer! So readers will fully understand what happened here I think it would be good they read the whole story. I called Tyler Brothers to inquire about getting an initial service done to my Z724 mower. It needed the initial oil change, blades sharpened and a general inspection to make sure everything was in working order. I was told by the service person on the phone the charge for this service would be anywhere from $200.00-$400.00 but since my mower was in for its initial service it should not be more than $200.00. So I brought it in on Sat March 30 and was told it would be ready sometime the coming week. I received a phone call from Norm on Thur April 4th to go over the charges. The initial service was priced at $295.00, not $200.00 He also explained that there might be some ethanol residue in my gas and engine. He quoted an additional $200.00 to drain the tank and purge the engine or I could simply go buy a can of Sea Foam and put it in my tank to clean out any ethanol residue. I opted for the Sea Foam and he agreed this would be a more cost effective way to go. I was a bit confused on the increase from $200.00 to $295.00 for the initial service but did not say anything at the time. Norm also told me the mower would be ready the following day Friday April 5. The call was on speaker phone and my wife clearly heard him say the next day Friday April 5. Up until this point everything was just fine and I really did not have any issues with Tyler Brothers. The increase in price was not a big deal and I agreed to pay it. So I drove all the way from West Knoxville Sat morning April 6 to pick up the mower that was supposed to be ready the previous day. The mower had now been there a week. I was told by Norm in Service the mower was not ready. The parts were ordered and received but no work was done on the mower yet. I explained to Norm that he told me it was going to be ready the day before when he called me on Thursday April 4. Norm became very combative and told me they never provide a delivery date to a customer until the service is completed. Same thing that was stated in an earlier part of this thread by Tyler Brothers. I asked how soon the mower would be ready and Norm told me they would put a priority on it and get it done Monday. I explained to Norm I was having a major surgery on Wed April 10 and would not be able to cut the grass for a month during recovery (prostrate cancer). I told Norm I really needed to get the mower no later than Monday and his response was he would do his best. I then asked why the cost for the service went from under $200.00 to $295.00. Considering the service had not been completed when promised I thought this was a fair question to ask. Again, Norm in a very combative tone told me I had authorized the $295.00 cost on the phone on April 4th. Since he did not answer my question as to why the cost increase and instead became more combative I decided to take my business elsewhere. I asked Norm to let me take my mower and leave so I could go and get it serviced elsewhere. Norm then in a very smug tone told me"OK that will be $125.00.!! I asked why and he said it was a "diagnostic fee". At this point I was pretty frustrated. I asked Norm if I could speak to the person in charge and again he smugly said "he was in charge" I walked out the service door and said to Norm "You guys suck!" Probably not the best choice of words but I really did not appreciate Norms' attitude and his mishandling of the situation. I was going to leave and then thought I should at least speak to someone else at the facility. I went into the showroom and walked up to the parts counter. A nice man asked if he could help me and I asked if the owner was there. He said the owner was not there. I then asked if we could get him on the phone. He asked if there was a problem and I said yes and pointed to the service area and I have a problem with "him" in service. The parts person then pointed me to a gentleman in the showroom who walked up to me and asked what the problem was. I explained to him my experience with Norm in Service. I did not raise my voice or make a "scene" but I am sure those around could see I was frustrated. The response out of the person in the showroom (a manager perhaps?) was to ask me if I had bought my mower from Tyler Brothers. I told him I had not and that I purchased it from Kubota of Knoxville.

Eric and David in the service department have been exceptional in dealing with the problem that we…read morehad with our Kabota tractor. David diagnosed the problem from a picture and explanation. Eric ordered the parts that we needed while David took the time to print out a diagram and showed us how to fix it ourselves so we could save money. If I could give 6 stars, I would.

Horrible service department. They have had our tractor 9 months out of 12 this past year. Just got…read moreit back after 6 months of stalling with excuses why it had not been fixed. Just got it back today. Spindles may be fixed but still leaking!! Was going to trade in and buy a new one from them but not now-not with that service department. Going some place else with our business.