Love these guys. They are the definition of solid customer support. They don't upsell, they simply…read moretell you what your car needs and lets you make the final determination. They get you in, take care of your car's needs and get you out in a very reasonable amount of time, and they treat every customer like the only customer that matters at any given moment. They remember you from previous appointments and can tell you the last time you were there and what services they performed. They get 100 stars from me.

I went to this Jiffylube somewhere around in Feb 2026 trying save money & they wounded up now…read morecosting me more money than what I was bargaining fore....My engine bay was completely dry prior to my service here, after 1000 miles later I noticed it was soaked with oil....I called & they insisted that I go to their recommended mechanic to verify before they rectify the situation but life happens & I wasn't able too afford seeing their mechanic on time because I had to replace my starter first & although several employees told me to return & they would take accountability for their mistake when I returned 6000 miles later Rob told me (in other words) go kick rocks.....I told Rob, "If you shot me & I didn't make it to the emergency room in time" who fault is it if I died, mine for not making it before surgery or the person who shot me ? The only reason I'm leaving this review is because the manager's attitude was rude & Im glad I didn't go to their recommended mechanic because birds of a feather flock together plus so far all the shops I been to in NJ does is fix somethings improperly, break things that wasn't broken then say it could be multiple issues causing the problem that didn't exist until entering their shop....Its not even about the money because I always pay in full & sometimes upfront thinking guys are as stand up as I am as a paying customer but NO always to my surprise they're sabotages with a smile & its frustrating when you play your part upping the money but all they're just doing is looking for or creating ways to keep their hands in my pocket or pass me around like I'm some cash cow because I own a luxury vehicle......I need the contact to the mechanic task force who investigates these types of injustices because I'm the one paying tens of thousands for their mistakes.....I guess saving money isn't an option in NJ when repairs are often done carelessly....

Here's something I don't say every day: I had a great experience at a mechanic. I usually do all my…read moreown work on my cars (and Motorcycles) because I HATE how most shops operate. Feels kinda weird actually having a good experience... but I have to give credit where it's due. Lube Express took care of me! I arrived at 8 am in the morning, and the owner came out to greet me. I was just here for an oil change, and he was able to get me right in. Some observations. When Mike, the owner, came out to talk with me, he was clean, well spoken, and professional. You can tell just talking to him that he's a straight shooter, and runs a tight shop. I sat in the customer lounge, which was clean, well organized, and actually smelled nice. The mechanic came out just once to verify my choice of oil, and didn't try to upsell me any nonsense. I hate when those other quicky-lube places try to tell me my PCV valve needs replacing, because "it's pretty dirty." Those amateurs don't even know what a PCV valve does, much less when it needs replacing. None of those shenanigans here. Another observation: You can tell these guys have their stuff together. I took a good look into the shop, and they have their tools laid out in a very organized way. The shop is also clean, even the floor. It speaks well of these guys. I appreciate an organized shop. All in all, this was a 5 star oil change experience. Nice Work Mike, Paul, and crew! I will be coming back for my next oil change!

Place is BS. I went on their website and they have an appointment site with 3 options and 3…read moreprices. No mention of whether it's for an American car vs a European car. Well when you get there it's a bait and switch. The $99.99 service I chose online turns out to be $200 because it's a European car. I was past due on the oil change and it was late in the day so I continued with the service because I didn't have many options at that point since I work during the week and won't be able to get it done for another week if I passed on it. This is exactly what they are counting on. Needless to say, I will not return there. No transparency in the pricing and once you're there they know it's 50% chance you'll give in because the appointment is made, you've driven there already and you need it done. That's just not cool whatsoever. I hate when businesses can't be honest from the get go. You lose my business plain and simple. I thought I was saving by not taking it to the dealer, but actually paid more. I should've just gone to the dealer service dept. The icing on the cake was having to sit in the waiting room listening to propaganda fox fake news. Definitely not going back.

Excellent servicefast and affordable, friendly people and they always got free coffee I definitely…read morerecommend it to get the monthly package

I made an appointment with Frankie's for an interior detailing of my car. I was told to bring my…read morecar in by 9am and it would be done around 1-1:30pm. So I get there the day of my appointment at 9am. The guy doing the detailing tells me he's working on another car that just came in and maybe he can work on my car in the afternoon, but no guarantees. I tell him I made an appointment. He shrugs his shoulders. So I go and see the lady I made the appointment with inside the car wash. She looks at her paperwork and confirms my appointment, but since he's working on another car, maybe I should have gotten there earlier. I tell her that I was told to be there by 9am, which I am. She tells me I might have to wait. I tell her I have an appointment, and she says it's like at the doctor's office when they're running late, you don't get to see the doctor at your appointment time. I tell her that the guy says he's not even sure he can finish my car today... You ever see the Seinfeld where he's at the airport to p/u his rental car but is told they don't have any cars left and he says "but I have a reservation!" Same deal, they know how to write down an appointment or a reservation, but they don't know how to hold the appointment/reservation, which is the most important part! I left. I still get my car washed there, but I won't ever go back for detailing or anything else like that.

Everything went better than expected had a very bad muffler was vibrating my whole car now it's…read morefixed and the price is right and I'm very happy I recommend this mechanic very highly

The car was towed to Franks and sat there a week without being worked on. Said it wouldn't start…read more You're a mechanic, and you're supposed to get it started because that's your profession. Go somewhere else where they are friendly and experienced.

Great job on my car . Thank you Gio , treated me like a valued customer I will definitely be back I…read morebeen going here for years the service was great my car is happy

I payed for Lava service and they didn't even put tire dressing…read more I paid premium service for a cheap service, on top of that they ended up scratching my car. You can't tell cause the car is being turn over wet until it dries out and at that point you notice the terrible job. I tried calling and their number don't work

I've been coming here for over 15 years, and there's a reason I keep coming back. I've bought every…read moresingle car I've owned here, plus cars for my family, and their customer service has never changed -- always top tier. No matter the day or time, the staff is consistently friendly, reliable, and genuinely helpful. It's rare to find a place that treats you the same way year after year, and they've never dropped the ball. Trustworthy, professional, and welcoming every single visit. Highly recommend.

First time getting an oil change here. Very quick and straightforward. You are pretty much in and…read moreout. They will let you know if there are any recommendations. But other than that great service and good value for the price.

I had been to 2 mechanics previously who could not fix the electrical issue with my car. Ben…read moreassured me that he would and he delivered! My car was in and out in a matters of hours. Very nice guy, friendly and honest. The price was even lower than what I had paid to run just diagnostics at one of the other mechanics. Highly recommend. Great experience.

First of all, this place is not closed, unlike the title states…read more Benny is THE BEST mechanic I or my family has EVER had. Though it is in Newark, it doesn't bother me to go to his shop. If you call first and make an appointment, he can service your car more quickly. Plus there is a Dunkin Donuts about 1/2 block from there if you have to wait for an oil change. To sum it all up, he will give you an honest answer, at a fair price. I won't go to any other place.

Had a great experience bringing my car here. I waited not even a full hour and my tire was already…read morepatched. They have excellent customer service and very fair/reasonable pricing. Would highly recommend!

The work was done correctly but the people in the back doing it are thieves!! I didn't think they…read morewould be searching my car to steal. Didn't report it as I'm sure they would deny it. You can't trust anyone

Johnny goes above & beyond to figure out what's wrong with your car! I was having trouble passing…read moreinspection due to the "readiness" of my car, actually failed inspection 7x's before stopping in to have Johnny take a look. Apparently I wasn't completing the required "driving cycle" even though I had been driving for many months so he offered to drive it home to see if he could figure out why I wasn't completing my cycle and when he brought it back the next day his little gadget was showing the car being "ready" & told me to go directly to Motor Vehicles to inspection where I finally passed, halleluyah!! Whatever he did worked so thank you again Johnny & sorry for the belated review!! :-)))

Johnny always keeps my car running and up to date if you want your car to be fixed right this is…read morethe shop to bring it to Dave B.

Got my tires done here and repaired of the alternator. Very professional and fairly priced.read more

By the referral of a friend and after calling several places to inquire about getting my brakes…read moredone, I finally decided to get my brakes done here. As I dropped it, it was made pretty clear between Javid and I that I would mainly be looking to get brakes and rotors replaced for the front axil. Within the hour later, I received a call back from him stating that he test drove the vehicle and he noticed between 60-70 mph he would notice the vehicle pulling to one side. Aside from him noting such a issue, in my mind I'm thinking how that's a pretty fast speed to be doing a test drive and also wondering why it was necessary to test like that considering we already understand that we're already changing the brakes and rotors, but ok, as long as I'm getting it fixed I don't suspect anything will go wrong. Later on in the day, I happen to notice that as I'm at the stop sign or stop light now I'm stepping on the gas pedal and it won't go forward. Instead, the engine is revving and not going anywhere. I called him back same day to let him know and he said to bring it back in for him to look at. After bringing it in, he test drives it and right away denies any responsibility for how this started when the problem didn't start until I brought it in and "took it for a test drive". With my car being considered a sports car, I understand The inclination to want to take it out for a test drive but now that the problem is so bad that I can barely drive it It's really a matter of dealing with The after result of your "test drive" So I can get my car back in regular driving condition, Otherwise, why would I bring my car in to get brakes done? If I personally had a transmission problem, Why would I jump to try to get my brakes fixed first when the transmission is a more serious problem? That's insane. I only started having this issue after bringing it here and I'm pretty disappointed that now I have to go through my insurance company to try have them resolve this issue. God knows I can't believe I have to experience this but I'm going to do my best to get this resolved!