Very disappointed with them. They could do better on taking care of the cemetery. We just placed…read moreflowers on my in laws headstone and the grass hasn't been cut. Do better.

I did not leave a review in 2022 when we buried our son, despite the lack of compassion and…read moreprofessionalism we experienced from the staff during an already devastating time. However, after what has happened since then, I feel it is important to share our experience. We ordered my son's tombstone immediately and paid for it in full, totaling $9,800. The payment was made in two parts: one payment by credit card and one payment in cash. The tombstone was installed less than a year later. Approximately two years after the installation, the tombstone was removed. When I contacted the company regarding the removal, I was told they had no record of the cash payment. Unfortunately, due to the amount of time that had passed, I no longer had the receipt or documentation for the cash portion of the payment. After going back and forth with them for nearly a year. In an effort to resolve the matter fairly, I offered to split the difference, I don't understand how the company would've released the tombstone without them making the payment and then to come back two years later. They declined that offer. Ultimately, because they claimed they had no record of the cash payment, I was required to pay that same $4,000 cash portion again, with interest, in order to have my son's tombstone reinstalled. This has been an extremely painful and disappointing experience for our family. Losing a child is already unimaginable, and having to deal with poor communication, inadequate recordkeeping, additional interest charges, and a lack of empathy during such a sensitive matter made the situation even more difficult.

Tina has been extraordinarily helpful in the process of selecting locations, setting up the…read moreservices and designing the memorial plaques. There are so many options available and we are very pleased with what we ultimately chose. I felt that the pricing options were competitive with other options. The day of service and urn placement was very emotional, and the staff was so kind and compassionate. I felt very cared for.

Nothing but that's to be expected after all look at where your at…read more I bought a plot there several years ago when my husband passed a few years ago I told them I was not going to use them so when I bought them they told me that the company would buy them back for the price o paid but when I went to do that they told me they would not do that I was a bit miffed so now I have 2 garden crypts that I need to sale no problem just frustrating

I found the staff sensitive in regards to my lose. The staff…read morewas helpful, by finding me a pastor, offering the guest beverages, transfering my son's ashes and creating a wonderfully, beautiful tribute slideshow!

My family have used Evins Funeral Home eight times and I found that the people there to be so…read moreloving and helpful. They went out of there way for my family. Excellent experience.

The process of purchasing a headstone is a stressful task. However, JonLuke and Amber were…read moreprofessional and very supportive. I went to a total of 3 locations in San Joaquin. I've done the work for you! Don't bother with the other locations. Thank You, both

I have heard that Forever In Stone is a wonderful place to get a headstone created and delivered,…read moreand I was not disappointed when I went there this week. It's a clean office with displays of headstones available. I was warmly greeted by Amber and she was so helpful. She put together a mock up of the headstone so that I had a general idea of what it would look like and so that I could share it with my family. When I went back I spoke to the manager (?) and he put together the final stone. Payment was super easy (online) and the prices were great. We ended up with a beautiful headstone for my folks and I could not be happier with Forever In Stone. Thank you, thank you, thank you.

Maybe things have changed greatly since 2006…read more Yet I had a great cremation service from Salas Bros. for both my father and mother in 2006, at different times. Prior to their deaths I had done my due diligence and found them to be the most reasonably priced in Modesto (500-600 dollars less). As I had handled another cremation in 1998 in Sacramento I also had something to which I could compare my experience. Salas Bros. did not let me overlook placing a local obituary in the Modesto Bee (North Sacramento Funeral home forgot to mention it to me...and I didn't think of it. It was my first planning of a funeral). All in all...I was provided great service for cremation (body pick-up was timely from my parents home, ashes ready for pick-up within days). I can not speak to all the other funeral frills since I handled the remainder myself. They provided exactly what I wanted-- an inexpensive cremation (900usd in 2006).

Beware of this place. These people are crooked! DO NOT use them. DO NOT recommend them! They charge…read moreyou for things you never authorized. They picked up a family member from the hospital BEFORE their business hours WITHOUT asking our family permission nor did the hospital tell them to do so, as they claim! They charged an extra $600 for that. After all was said and done, our family was also charged for other items that we not necessary nor approved from family. This review is from 2026!

Neptune Society truly is the best service. I consider the "preplan arrangement packages" essential…read moreas they provide peace of mind that Neptune will handle all the necessary arrangements once that time comes. And, the preplan arrangement packages are a value given the cost of services these days. It is comforting to know that all the arrangements would be properly managed with no surprise additional costs, especially during such stressful times. I have engaged the services of Neptune a few times. Rich Hustus was taking care of our needs most recently. His sincerity, caring of the situation and communication throughout the process was excellent. Something that can truly be appreciated.

The Neptune Society in Modesto did a wonderful job in respecting the loss of my mother. They were…read morekind and professional, and Rich is truly an asset to this organization. I appreciated his thoughtfulness and kindness. Thank you.

Mathew is an excellent associate. Very knowledgeable about his job and professional. He took care…read moreof everything concerning my Uncle. He was very polite and caring in our conversations. Keep up the good work and keep him on the payroll. Thank you Allen Mortuary

They were very compassionate and walked us through everything that needed to be handled during this…read morehard time.

When I suddenly had to make my beloved mother's funeral arrangements from out of state, Felisha and…read morethe entire staff at Franklin & Downs Funeral Home, provided exceptional service. They were compassionate, professional, and supportive during such a difficult time. Felisha did an outstanding job guiding me through every step of the process. She ensured that every detail was handled smoothly, and with care. My mother's services were beautiful, and we are sincerely grateful for the kindness, and dedication shown by all of the staff. I highly recommend Felisha and this funeral home.

Felisha was top notch helping us with all of our plans. She was compassionate, efficient, and…read moreoverall AWESOME. We appreciated her quick responses and attention to details. Thanks Felisha.

First of all .. I am sorry for your loss if you are reading this review…read more My father passed suddenly and we didn't know where to go so we asked our neighbor who had a loved one who passed several months ago and she recommended Eaton. She was very pleased with their services so we stop in. My mother and I were relieved how well the whole experience was handled from beginning to end. Randy, our consultant could not have been more kind, accommodating and thorough with his questions on want we were wanting and/or would like to be done. He really listen to my mother and repeated back what he heard to make sure we were all on the same page with what was requested. I also want to add that when your head is spinning with grief and having thinking about money at the same time is tough but the price we were quoted was very fair and my mother didn't feel like she was being taken advantage of and that was a hugely positive thing for me.

The staff are kind. I paid for the death certificates and cremation and someone else was allowed to…read morepick them up. no documentation was done for them and now I have to go to vital statistics to get another copy and pay for it. they told me to ask the other party to reimburse me for the copies. what a crock. I paid my property.