I wanted to give this place 5 stars, I really did. But there were just too many things I didn't enjoy. I, and a friend of mine, recently got small tattoos at this establishment. When we walked in, we were greeted to the sound of the artists laughing in a back area of the shop. No one was up front to help us or direct us to who we should be talking to. My friend finally walked to the back (all of them were just sitting around on their phones) she finally got to ask someone about getting our pieces done. We told our artist what we wanted done, and how it was my first tattoo, and it took me by surprise when he actually laughed at what we wanted done. (matching cart-wheels on our shoulders) This immediately made me feel self-conscious and embarrassed because as I stated before, this was my first tattoo. They told me I needed to get a bigger one done before I got this done and they wouldn't do it. My friend immediately came to my rescue by telling them about her previous tattooing experiences and stating that this is where I wanted to start getting more and more ink. They finally agreed, and our artist (whos name was cody i believe) got our designs drawn up rather quickly, not really taking the time to ask about details or what we wanted. We had to stop him multiple times to tell him exactly what we wanted for our pieces. My friend went first so I could see how everything was done while I prepare myself. They talked, joked, laughed, and even laughed about how I had Virgin skin. I was more excited than ever when it was finally my turn. When I sat in the chair, he set up his work space and immediately went to work. I tried striking up a conversation to get my mind off of the initial pain, but he actually seemed more interested in talking to my friend. She noticed this and tried including me in the conversation as much as she could, but it seemed like he was intentionally ignoring me. I really could only get him to respond if I told him I was in pain or wanted a different line or two in my piece. After we were finished he gave us information about coming back before 30 days for free touch ups which I was very grateful for. About two and a half weeks after the appointment, I began to notice how crooked my lines were, how blotchy my color was, and how much better my friends tattoo seemed to look in comparison. I called to make a touch up appointment, but as soon as I told them who I was, they said Cody was booked up through the week and couldn't do anything. I asked if anyone else could do it but was declined, saying something about only your original artist can do the touch up. This went on for another two, almost 3 weeks. Calling and being told my artist was busy or simply wasn't in. I even heard over the phone someone (most likely my artist) saying "Just tell her I'm busy" on multiple accounts. Finally I became so fed up with the calling that I just went back to the shop, only to be told that since it had been more than 30 days I needed to pay the fee for my touch up. I promptly left and never returned to this shop again. I've had multiple tattoos done and worked on since then, each shop I go to much better than frankies. I even found an amazing artist who did my touch up totally free for charge, and it looks absolutely perfect. I wouldn't recommend this shop unless you know someone who the artists are friends with, or you're family. read more