Had some electrical updates done around the house, and the whole process was smooth from start to…read morefinish. Everything was handled efficiently and with clear attention to detail. The communication was excellent -- easy to reach, quick responses, and everything was explained in a way that made sense. The work was completed right on schedule, and the results were clean and professional. One thing I really appreciated was the option for a virtual consult -- it made things move much faster and helped set clear expectations. Definitely felt like I was in good hands. Would absolutely reach out again for future projects.

It is not easy to find a reliable electrician. Much less one that provides free "virtual" estimates…read more(over video conference), fixed price quotes, and fast responses. I also really liked that I could schedule online on Jon's website to make it easier to align my schedule with his availability on my own time. In short, excellent customer service up front and through the whole process start to finish. He might not be the cheapest, and definitely not the most expensive, but it is reasonable and he provides fixed-pricing which he sticks to as long as scope doesn't change. He also pulls all necessary permits and has passed all inspections with flying colors. Jon has now completed two projects for us. About 6 months ago, he installed new bathroom fans in 4 bathrooms and he recently installed an Electric Vehicle charger in our garage (along with a 60 AMP breaker to support it). I received a word-of-mouth recommendation from my neighbors who had Jon perform a much larger project which included significant re-wiring of their entire house, as well as a new breaker panel among other items. Another neighbor had Jon install a bathroom fan as well as some other work. They could not say enough good things about him and they were 100% right. I have nothing but praise for his work quality. I am one of those customers that likes to do a lot of research up front before I buy items for my house. Jon was patient during my bathroom fan researching as well as my EV charger purchasing and provided me his input as-needed. He let me buy my own fans and charger to ensure I got the items that I wanted. Along with all the excellent electrical work that he performed, he also makes sure to check in with the homeowners if there are unexpected decisions that need to be made during his process and he does not push "the expensive option". There were some moments where he had to cut into drywall and he warned me up front that he does not fix drywall (no electrician does). A big bonus goes to his patience, not just with homeowners, but with my kids too. One of my kiddos had a ton of questions and Jon took the time to talk to him and explain how everything worked and some of the fundamentals of electricity (and safety around electricity). Attaching a few photos of the EV Charger. The Bathroom fans just look like bathroom fans (not interesting).

I called Mike when we were having a major power outage issue. He was not free to come over, but…read morepatiently asked several questions about our situation and was able to narrow down the problem. One of the legs was not working. With more questions, he came to think it could be from the meter or electric pole. I contacted Eversource, they came out and confirmed one of the legs was dead and the other under-powered. New wires to the house were installed the same day by Eversource. This was Easter weekend, and largely because of Mike's generous sharing of his time and expertise we were able to get power back the same day! He will definitely be our electrician, when the need arises.

Mike Long is a god. I called this morning as a first-time customer shortly after 8:00, and he was…read morehere around ten. Before coming over, he offered to talk us through the steps ourselves (which we tried) to save on his fee, which he apologized for, although we did not find it unreasonable. I asked if he'd mind wearing a mask, as we remain covid cautious. He said not at all, and even offered to take a covid test. I'm writing this at 11:15. He replaced a faulty part and got everything up and running. Contrast this with the first and second electricians I called, who showed minimal concern for our situation and safety. Thank you, Mike!

Shelby Langevin replaced the hood above my kitchen stove this morning. She was professional,…read morefriendly and competent. I am pleased with her work. In fact, we talked about 3 other projects that need to be addressed. I feel lucky knowing that I can call m Electrical Experts for my future electrical home projects. thank you

From the moment I made the call and got the live voice of Samantha, I knew I was in good luck! We…read morehad no heat. My Nest thermometer died in the wall. I told Samantha this and she stated they knew the Nest thermometer and could be of help. She said a licensed electrician and fully supplied truck would be to my house around 2:00pm this afternoon. Electricians, RJ and Shelly arrived on time, diagnosed the issue, fixed the issue and were gone in 45 minutes. Great people, hard workin electricians and a happy home owner with heat, thanks so much!

John did some work for me last fall and I was really impressed. He was very efficient and…read moreknowledgeable, which showed when I asked him questions about safety and code that were beyond the work he was doing for me. He books by phone (call or text) and is usually booked out a few weeks to a few months, but also handles emergencies 24/7. Good prices and very straightforward. I will absolutely hire him again.

From the owner: We are proudly serving Franklin and Hampshire counties. Contact us today for FREE estimates. Our…read moreowner is the one that does every job with only family as assistance

have had numerous things done over the past couple years you call Ian. He returned your call right…read moreaway. His crew is very good at what they do and they are very professional and clean. I will definitely call again when I need something done. 5 stars

He use to be good before he got bigger. Strung me me along trying to get him to come look at what I…read moreneeded. Contacted him several times then he decided to ghost me. I had a great working relationship when he first started out. Got him a ton of jobs. Clearly he forgot who got him to where he is today. Bummer. Use to be a good diligent guy. I hope he can just tell people straight up he cant do it. It's that simple.

We had an excellent experience with Tim advising us and installing a generator. He was very clear…read moreabout what type he recommended and why, and the maintenance and service plan is reliable and reasonably priced. The generator works perfectly with only routine maintenance. Anyone who has come out from his business when we have had an issue or a question has been very efficient and extremely nice. We highly recommend this business.

Very quickly and kindly helped us resolve an issue. As new homeowners, we were unsure of what to do…read morewhen we encountered a problem, and we greatly appreciated the service we received. We'll definitely use Paciorek in the future!

I have them a call regarding a small electrical problem. I received a quick callback and service…read moredate. They arrived right on time, diagnosed the problem within minutes and ordered the replacement part needed. Quick, easy and reliable.

Very nice guys, quick to get to work and left the house clean. I will be hiring them again.read more

UPDATE: Orchard for the win. Kevin over there at Orchard was responsive to my concerns. He asked…read moreme for a walk-through of my concerns, made a plan to make right everything that wasn't. He was organized and followed-through on his word, coming back with a different crew, and not leaving until the job was done right.

From the owner: Orchard Electric Inc. has proudly provided expert commercial electrical services in Northampton,…read moreMA, for over 35 years. As a veteran-owned company, we serve Western Massachusetts and Vermont with a commitment to quality and reliability. Our skilled electricians handle a wide range of electrical needs, including repairs, installations, and product delivery such as generators and electrical supplies for homes and businesses. We ensure timely arrival for all appointments, comprehensive assessments, and complete job satisfaction before leaving your site. Choose Orchard Electric Inc. for dependable commercial electrical services in Northampton, MA, backed by decades of experience and guaranteed workmanship. Contact us today!

I mean they did a great job doing annual servicing on my generator. Their prices went up and they…read moredidn't inform me but I had them on auto schedule so I didn't complain. Fast forward 3 months and They are emailing me saying I failed to pay. Wondering if a mistake was made on my end I found the bank transaction and showed them it was paid and when. They kept saying I never paid even though I had a receipt and remembered giving my payment over the phone. They just kept insisting and wouldn't leave me alone. So strange but not my responsibility to do their books.

Cora was efficient and professional and communicated very well at every step. Very good experience.read more