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    A Mediation Partnership Susan Fay - Susan Fay, mediator

    A Mediation Partnership Susan Fay

    (2 reviews)

    While divorce is never easy, working with Susan helped my ex and I close a chapter of our lives and…read moreopen a new one, both logistically and emotionally. Susan is sharp, creative, fair, and does an excellent job at ensuring that both parties have agency and are comfortable. The notion that some couples elect to litigate custody and property in the wake of a divorce, when they could have reached resolution amicably by working with Susan, is beyond me. If you are sick of bickering, and want a civil, adult-like approach to settling your divorce, I highly urge you to work with Susan!

    Divorce is an emotionally difficult time and the legal process is overwhelming and confusing. From…read morethe very first phone call, Susan was terrific at explaining how she worked, her history with VT legislation and the co-parenting class, her role as a mediator working with couples, and her professional expectations (how many sessions, costs, payment, etc.) She was always incredibly pleasant to speak with and her calm demeanor and active listening skills set the tone for mediation sessions to be effective between parties even while emotions were high and disagreements might happen. Another thing I appreciated was her willingness to share stories of her own personal life to relate to us or to help us see life beyond the 'now' so that we could make better determinations as to what to put into our agreement and how to say it. Susan allowed a lot of ownership over the process and of the agreement come time for the revision stage and was gracious in receiving our many changes. I am grateful that we had Susan as a mediator and would definitely recommend her. The only thing I could provide constructively is that while Susan is excellent at listening and extremely engaged in the dialogue happening, she does not necessarily have a chance to write everything down. People should be prepared to take their own notes and be active participants in the process so that come time to review the agreement, parties are not forgetting or leaving out key items that were discussed during sessions.

    Broadfoot

    Broadfoot

    (6 reviews)

    CAUTION ! CAUTION ! CAUTION ! WARNING ! WARNING ! WARNING !…read more My girlfriend & I live here in Essex Jct, Vermont. I've lived in Vermont my entire life. (60-years) This Attorney, Cindy Broadfoot, shouldn't even be able to Practice Law ! She treated my girlfriend & I w/such disrespect that we are going to report her by filing a Formal-complaint with the Vermont Responsibility Board in Montpelier, in regards to how Mrs. Broadfoot lead us on & lied to us all awhile she knew that we had Superior-Court deadlines pending & made us wait w/NO COMMUNICATIONS whatsoever for 3-MONTHS !!!! And then when we did finally hear BACK from her, of course it was bad news ! Her Paralegal told us to come pick up our File because she didn't have enough time to represent my girlfriend and the car-accident she was in & her injury ! UNBELIEVABLE. Something she could have told us MONTHS SOONER !!! It's amazing how many losers become Attorneys in this City. And they get away w/treating innocent people like dirt ! And get away w/it ! You try & tell the acting Judge that the Atty who has your Case-file is taking several months to review it, and the Judges hands are tied ! Even the Judge, after telling us she couldn't give us any legal-advice, went ahead & told us about the Vermont Responsibility Board. I'm certain the Judges are sick of these types of lame Attorneys & their unethical & disrespectful behaviors too. Ultimately, when we 1st met Mrs. Broadfoot, she made us feel so confident that she was most likely going to take my girlfriends PI case & represent her & her serious back injury. Even after we made it perfectly clear that we were running out of time to secure Counsel. But then, after we dropped off my girlfriends case file, per Mrs. Broadfoot, Mrs. Brioadfot held onto my girlfriends case-file for over 3-MONTHS. ALL WHILE PRE-TRIAL Hearings were already scheduled & coming & going. So we fearfully but patiently waited & waited & waited & waited & waited for Mrs. Broadfoot to contact us w/in a reasonable & respectable time to either confirm she was taking the case or to tell us we needed to find another Lawfirm to take the case. Mrs. Broadfoot KNEW the clock was ticking ! Well, after not hearing back from Mrs. Broadfoot for 2-ENTIRE MONTHS, many of our emails & phone calls went unanswered to Mrs. Broadfoots office demanding some answers. Still we were falsely given hope that Mrs, Broadfoot was going to represent my girlfreind & take her PI case to Trial. Well, 3-ENTIRE MONTHS LATER Mrs., Broadfoot has one of her Paralegals reach out to us to tell us to come pick up my Girlfreinds entire Case-file because Mrs., Broadfoot wont be representing my GIrlfriend because she just doenst have enough time ! This was just 2-weeks prior to our 1st & only Pre-Trial hearing ! THIS ATTY IS ONE OF THE MOST SELFISH & UNETHICAL ATTORNEYS I'VE EVER MET ! AND I'VE UNFORTUNATELY HAVE HAD TO MEET & DEAL WITH MANY ATTORNEYS HERE IN THE BURLINGTON AREA OVER THE PAST 40-YEARS. STEER CLEAR OF THIS ATTORNEY IF YOU KNOW WHATS GOOD FOR YOU & YOUR LEGAL MATTERS !

    If I could leave a lower score I would. She over charges for time by forgetting prior…read moreconversations, does not work to defend you, her client, but seems to work for the opposing teams wishes. She has cost me so much money on top of the atty fees because what she has written up in final Stipulation orders is again not protecting you but protecting the other side. Extremely unhappy after spending over $20,000!! in costs and that didnt include even going to court! Id look elsewhere, trust me, you will not be happy here.

    Frank Twarog - divorce - Updated May 2026

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