This review comes long overdue, and for this, I truly apologize, Jeff…read more
Our journey with Mr. Jeff Kack started back in mid-2021, just after the COVID pandemic. The housing market was still "popping'" given the low interest rates & low inventory, the competition was fierce! My wife and I rented throughout our lives and were anticipating purchasing a home, considering we were expecting our first born within the next few months. As first-time home buyer, we didn't know what we were doing without the slightest clue on what closing costs or a fixed interest rate was! All we had was a dream of moving out to Redlands as soon as possible.
After perusing through Redfin while working night shift one night, we found a home that was newly listed. It looked promising, but again, we didn't know what we were doing! We had absolutely no one to show us the property! At the risk of losing out on a potential purchase, we reached out to Jeff for the first time that morning, requesting to see that property. In hindsight, this was an insane approach and an unreasonable request! But bless this man's heart ... Jeff Kack MADE THIS HAPPEN. Without so much as a formal introduction, he quickly reached out to the seller's agent, coordinated with the seller, and led us through the property, all within the next hour! This event marked the beginning of a beautiful journey to settling into our forever home roughly a few weeks later.
Suffice to say, the first property did not meet our expectations (we learned very quickly that fisheye photos are quite deceiving), and Jeff was intuitive in picking up our vibes on the home before we had a chance to debrief after the showing. Despite our impatience, Jeff took point and led us on our search the RIGHT way. He sat us down for a full evaluation, discussing what we were looking for in a home, at what price range and in which desired area. Jeff's attention to detail and patience is truly unparalleled compared to other real estate agents (speaking from experience). His genuine approach was not what some would describe as a "typical sale." We could tell Jeff really cared about the home we would eventually settle into and raise our family. We NEVER felt like we were being forced or rushed into making a decision. Jeff ALWAYS had our best interests in mind despite our own impatience and shortsightedness throughout the process. No, instead, Jeff made EVERY effort into accommodating us, and within just a few weeks, Jeff was showing us the home we would eventually purchase and continue to live in to this day.
Notably, Jeff's altruistic nature persisted during the purchase of our home, including inspection & financing. Despite going through my own mortgage broker, I ended up going with Jeff's recommendation, who offered us a RIDICULOUS interest rate, even for that time! However, there was a misunderstanding over the closing cost which caused a subtle rift between the broker and myself. Let me tell you, regardless of the plethora of deals Jeff may have conducted with this broker in the past, I felt Jeff on my side and even offered to put up his OWN money into the closing costs in lieu of a reduction in an already reduced interest rate. Seeing this, I knew I wasn't dealing with the majority of personalities we encounter in our current social landscape. Jeff was and continues to be a special dude that ALWAYS looks out for others, and for this, I'll always be grateful for.
We closed back in late 2021, and Jeff continues to maintain contact TO THIS DAY. In fact, it was Jeff's persistence in which we went out for coffee this past weekend just to catch up, and I had a blast! He continues to be an invaluable resource, which reminds me of one time when my toddler had spontaneously activated my home alarm (which had never been used since I moved into my home) roughly 2 years after the purchase. With precious seconds counting down until the system armed the motion detectors and sirens, I phoned a friend (Jeff) after not speaking to him for months, and although he was in the middle of putting his infant to sleep (again, so sorry, Jeff), he found the PIN code and texted it over to me, successfully disarming the alarm.
Looking back, we had an exceptionally good time looking for our home, and it was only possible because of Jeff. It's rare in this day and age, but he is genuine and an overall, stand-up guy that works intentionally for those around him. What started off as strangers in pursuit of a reasonable transaction, I found a very good friend whom I intend on keeping around in my life. If you are looking for a similar experience, I highly recommend Jeff Kack as your real estate agent. Even receiving a fraction of what he offers promises stellar service, but we were blessed with Jeff and had a phenomenal experience, and for that we'll always be grateful to this man. Jeff, you are the man, sir. Thank you for EVERYTHING.
- Danny
