I stopped in today with a hand mirror that was missing the glass…read more Even though it was an extremely small job I was treated so kindly. Shortly after I left I received a call that the job was done and needed a day to dry and I could pick it up tomorrow. I haven't even seen the mirror yet but I'm already so impressed with the fact I was told the amount due was under $10.00 That is great and honest customer service and I will definitely be a repeat customer.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

I had a wonderful experience with them. I had a leak in my shower and didn't know what to do about…read moreit, I knew I needed to replace the shower altogether. They were highly recommended so I reached out to get a quote. This experience was all new to me I had no idea what I was doing, but they were very kind and walked me through the process. The lady I spoke with was very respectful and answered all my questions. They sent someone down to get me a quote, which happened quickly and effectively. Their quote was more affordable than what I was expecting. A few weeks later I had my shower redone and it looks BEAUTIFUL! I'm Extremely happy with them and highly recommend their service if you need Glass work done. I'm a firm believer in supporting family-owned small businesses. I'm planning on putting in a glass railing around my porch soon and already reached out for round two. You won't be disappointed.

Central Falls Glass was recommended to us so we decided to give them a call. We spoke with Kerry…read morewho was wonderful to deal with. She was able to send someone out for a quote the same week. The gentleman who came out was very nice, professional and the verbal quote he provided seemed reasonable for the work. He told us he would go back to the office and we would receive a written quote by email shortly. Several weeks later and we had still not received the emailed quote. (about 3-4 weeks) I called and spoke with someone who told me the paperwork was likely in a pile. They had been closed for vacation early July but someone would call me back later that day and update me on the status of the quote. It's now September and we have yet to get the call back and have still not received the quote. Very disappointing as we had planned on going with them. Customer service does not appear to be a priority and I wonder how they would have responded if we had an issue after installation.

We needed to replace the weather stripping on our garage door and slider and thankfully we found…read moreJosh. He came out promptly to look at the job and provided us a quote within a few days. (Because he needed to find the materials.) The work was completed within the following week. Josh was on time, very professional and did a wonderful job. His pricing was fair, and he is very personable. If you are in need of someone who you can depend on to take care of you door/window glass needs, Josh is the one to call!

Owner requested I make payment in full prior to any work so glass could be ordered and appointment…read moremade within 6 days. 3 weeks passed and I never heard back after I paid full amount 3 days after filing a dispute for charges Joshua owner emailed me saying he had the glass but it broke then went on to say the place where he receives the glass is closed for another week. When asked for a refund he told me he would refund only 54 of the 234.00 he charged me. He said he would come and complete the repair again with no time line after all this seems untrustworthy and possibly a scam My opinion is find another glass repair, this is a totally dishonest and unprofessional place of business.

Scott came to the house did an estimate We called to set up…read morean appointment to order the shower doors He gave us an appointment date never showed up my wife and I waited all day When he finally answered his phone after several called he said I got backed up I asked why didn't you call, my wife and I have been waiting all day he said I haven't even called my next appointment I would NOT USE THIS COMPANY Poor customer service

From the owner: Custom glass & mirror Designs & fabrication…read more Frameless shower glass Shower glass installation Store front fixtures Custom lighting

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

Went for a small glass replacement request and was done on the spot. Just the fact that they…read moreaddressed the need right away and I walked out with the small job done earned stars in my book! The gentleman could have said leave it and come back another day like things usually are now a days, but he didn't. Much appreciated, always respect a business that has a great work ethic Now I know where to go.

A guy named Jack charged me in advance for a 20" by 20" piece of glass for my back door. He took…read moremy money ($222.33) and I haven't heard from him in almost 6 months. Called him several times to get a refund. He still hasn't returned my calls. I hope he has enough food.

I had 2 bathrooms in my house reglazed. I had both tile and tubs done. The work is pure perfection…read more The owners are extremely professional and very friendly. I am super pleased with the results and will highly recommend this company to everyone.

From the owner: Dell & Sons, Inc - Bathtub Refinishing & More Welcome To Dell & Sons, Inc. We Are A Family Owned…read moreAnd Operated Business That Provides Our Customers With Quality Bathroom Renovations At Affordable Prices. We Offer A Wide Variety Of Options To Fit Your Needs And Budget. Dell & Sons Services Commercial And Residential Properties. Feel Free To Contact Us For A Free Consultation And Estimate. Get The Bathroom Youve Always Wanted At A Price You Can Afford.Our Services For Ri, Ma And Ct Include Fiberglass, Porcelain, Cast Iron And Clawfoot Bathtub Reglazing, Refinishing,Resurfacing, Painting, And Repairs; Fiberglass Shower Reglazing, Refinishing, Resurfacing, Painting, And Repairs; Porcelainand Ceramic Tile Reglazing, Refinishing, Resurfacing, Painting, And Repairs; Countertop Reglazing, Refinishing, Resurfacing, Painting, And Repairs.

This place is amazing! Everything was beautifully crafted with care. There are lights, light…read morefixtures and glasses in every color. The store is inviting and the owner was extremely knowledgeable.

Awesome experience with their glass blowing class. Our instructor Kate was fantastic. She really…read moretaught us, hands on, while ensuring we were comfortable. The owner was attentive to everyone in the class and the overall vibe was just a great time. An experience I won't forget, highly recommend for any get together (bridemaids, girls night, date night, etc.)

Top skills, reasonable price. Storm door made poorly by manufacturer. Fell apart. They put it…read moreback together right, the way it should have been the first time & the people are nice.

What can I say . They replaced the front glass and made a key drop for my front door at my shop …read more Highly recommended , great customer service and fair pricing . Will call them again for my new location. . Thank you Norfolk County Glass from your friend at Howies Auto detailing millis , mass