1. I wasn't impressive with Dr. Frank -- I've since found that there's a lot better periodontists around the Hudson Valley.
2. He overbilled me by $160 for unnecessary services I did not request. I was pretty tired after the appointment so I didn't realize it when I paid before leaving When I called the office later, the office manager fought with me about it and refused to refund the money. She was pretty rude to me. She made statements about how every periodontist would perform the same extra procedure. I since have found this is NOT true.
3. When I had treatment questions to ask Frank, he wouldn't talk to me personally but made me relay the questions through the office staff, who then called me back with incomplete information.
4. In conclusion, don't make the same mistake I made. Go elsewhere! read more