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    Franciscan Outreach

    2.3 (3 reviews)
    Open 9:00 am - 5:00 pm

    Services - Franciscan Outreach

    Homeless shelters

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    2 months ago

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    8 years ago

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    4 years ago

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    Sarah's Circle

    Sarah's Circle

    (5 reviews)

    Uptown

    I'm writing this review on behalf of a Black woman I've been supporting through her housing crisis…read more What she experienced at Sarah's Circle is absolutely unacceptable, and as a white woman and advocate, I am disgusted and furious. This woman--my mentee who I've been working with--shared her experience with me, and I am alarmed and heartbroken. She walked over an hour in freezing temperatures seeking help during one of the most vulnerable moments of her life. Instead of receiving trauma-informed care, she was met with hostility, aggression, and what can only be described as racist behavior from your staff. She was yelled at, accused of being "argumentative" for simply asking questions, told she was "making the space unsafe" for self-advocating, and ultimately turned away after walking two hours round trip in the cold. Your staff refused to provide their names, made accusations about her recording them when she wasn't, and criminalized her for having legitimate safety and privacy concerns about intake procedures. As a white woman working in advocacy, I am telling you: DO BETTER. Women of color--particularly Black women--are already disproportionately affected by housing insecurity, systemic racism, and barriers to services. The LAST thing they need is to be treated with suspicion, aggression, and disrespect when seeking help. Your staff's behavior was inexcusable, and their complete lack of trauma-informed practice is dangerous. I will NEVER refer another client to Sarah's Circle. I will be actively discouraging other advocates, social workers, and community partners from doing so as well. Your organization claims to "help" vulnerable women, but you turned away someone who desperately needed support and made her feel criminalized for existing while Black. Your staff need immediate and extensive training on anti-racism, trauma-informed care, and basic human decency. This is disgraceful. Absolutely disgraceful.

    Great place they really try and help you great place to be if you have nobody in your cornerread more

    Cornerstone Community Outreach - Making dinner tonight!

    Cornerstone Community Outreach

    (5 reviews)

    Uptown

    ZERO STARS BOOOOOOOOO TOMATOES The staff make fun of you for being homeless and go as far as to put…read moretheir hands on you while pregnant they have a million roaches and mice it stinks like sugar honey iced tea in there they are verbally abusive THEY MAKE PREGNANT WOMAN CLEAN INFESTED AREAS WOTH STRONG CHEMICALS THEY SHOULDN'T BE AROUND and if you defend yourself they twist the story kids be dirty and nasty they dirty and nasty rude just there for a check don't really want to help homeless woman and children especially latesha or whatever her name is with the glasses she's homeless as well making fun of and cussing out the homeless woman who are already going through a lot just disgusting also wanted me to fake paperwork

    I am in need of a meal and something to eat and where to go to have it taken care of and in my…read moregoogle search it mentions this and it was open. When I called a rude lady answers the phone. I'll tell you why...I explained my needs and she asks me if I'm a client I said no. She said they only serve clients. I then told her to pass it along that the information on their listing is wrong. It should include that they only serve the homeless and to have someone to correct this so that people won't be wasting their time calling like I did today. She wanted to argue with me and tell me the listing information is correct. I hung up. People are so ignorant these days. I deal with this a lot everyday it seems

    BEDS Plus Care

    BEDS Plus Care

    (3 reviews)

    They were so fraudulent in their handling of our family. They promised us housing. They did exactly…read moreto us what I read in the previous review. Collected all of our private data, said we were approved for emergency shelter and housing assistance (90day free motel based program where you can live rent free and save money until they actually get you an apartment and pay deposit and first three months.) My family was really in need and actually sleeping on the sidewalk some nights. After months of waiting for the walk to match the talk they closed our case and sent us a letter stating they could no longer help us. The ubered us all over the place to both of their locations asking us to fill out so many applications etc.

    This office is set up to assist people in need. Yet they request more documentation than applying…read morefor a mortgage. When you give them the documentation its not process in a timely manner. My case worker Andres dragged his feet with my case and then email me that funding was no longer available he would have to close my file. No additional help in referring me out, just reapply again in July (and start the entire process again) . I don't think they understand the urgency. I then asked to speak to the supervisor Janne Boblick, to let them know how frustrating it was to get them all the required paperwork for them to just close out my case. She hung up on my mid sentence. I called back and she hung up on me a second time. Way to dehumanize someone in the middle of a life emergency.

    Cradles to Crayons

    Cradles to Crayons

    (8 reviews)

    North Center

    I've volunteered with Cradles to Crayons several times already by myself and with my kids. Their…read moremission and goals are clear and evident. They are extremely organized and can take large group of volunteers but also work with smaller ones. I highly recommend coming here as part of a group from work or even with your family especially if you have never volunteered before.

    I've volunteered for countless field trips for my 3 kids over the years and Cradles to Crayons is…read moremy personal favorites. My son's class came here to help sort thru the many many bags of donations they receive. I thought the staff at Cradles to Crayons did an amazing job explaining to a group of 3rd graders how this was an opportunity to help those less fortunate and love that they also got to help with the process. We spent a few hours sorting thru piles of clothing and dividing them into different categories (winter coats, girls short sleeve shirts, skirts to name a few). The kids had a lot of fun and even got a few chuckles when they came across things like bras and thongs, which were thrown in the "recycle bin." After a few hours of work they took a tour of the amazing facility, ate lunch and the Cradles to Crayon staff wrapped it up by praising them on their hard work! My son mentioned it was a super fun day and I think he enjoyed it more than the other field trips we've taken this year (ex: Chicago History Museum). I've now been here 3 times for field trips with my kids and each time I make a note that I need to come separately of school. This time I'm determined to make the time to donate my time to this amazing organization and great excuse to clean out my closets ahead of time to make a donation!

    Franciscan Outreach - homelessshelters - Updated May 2026

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