Francesco's auto body is as professional as any business could possibly be. Their attention to detail is exceptional. They keep you up to date on everything that's going on in terms of the progress of the services that you're having done. I highly recommend them. In addition to their text message updates I called a couple of times they either pick up the phone right away or within an hour you get a call back. read more

I was referred to this auto body shop by an insurance company after being rear ended. The service was very professional and organized. On site was parking was also available with appointment. I would definitely chose this company if needed again in the future. read more

There are certain things in you need in life.. a good doctor, lawyer, accountant, mechanic and an auto body shop... well look no further, my car was hit while parked. A friend recommended Francesco's, I went to see them. Greeted by Steve, his waiting room is clean, w magazines and a coffee machine. He was able to contact the ins. company of the guy who hit my car. Took care of everything I needed, and got the contact for a rental car,..said the car would take about a week, received text messages daily on the progress...went to pick up the car, and not only was it done perfectly, there was a spot of two that he buffed out for me, not relating to the accident...My wife and I could not be happier... you can not go wrong with this shop. read more

Steve was super amazing and accommodating. They did a stellar job on my bumper after my crazy hag of a neighbor crashed into it while I was parked in my own space. Francesco's even coordinated with the car rental provider. They kept me up-to-date on every detail. I cannot say enough nice things about them. read more

The absolute best in the game! Steve was a big help and made the process a breeze! My car looked brand new once he was done with it. I will definitely continue to recommend and patronize Francesco Auto Body! read more

Francesco Auto Body is responsive, professional, kept in contact every step of the way. They made sure they did the job right and were concerned with my safety, explained everything that needed to be done. I've never had a smoother experience anywhere. No one likes the reason you Have to go to the body shop, but if you walk away unharmed with the car banged up, it's a blessing. Now you don't want the runaround or questionable practices. You get honesty and dependable work here at Francesco. If I ever need it again, that's where I will go. Highly recommend. read more

I Had an insurance claim , where the other party was excepting all liability. This body shop was one of the ones that Allstate offered . I only dealt with Mark. He is very rude , condescending , unfriendly and unprofessional. He hung up on me, once I told him , I won't be taking my car there. Paying out of my pocket or not, Do not want to give this body shop any money . read more

Very good experience. Great communication, set accurate expectations, and the result was everything we hoped for. If needed I would go back in a second. read more

Francesco auto body is the best, they make yiur car look like brand new, and they work with you, with the price! I recommend this shop, to whomever has damaged to their car. read more

Great shop. Professional staff, fast, accommodating, honest and upfront about what is needed to get the work done properly. Steve is friendly and knows the business inside and out. I've repaired multiple cars at Francesco and the body work they do is outstanding. Highly recommended. read more

Never got around to writing my first review, but after being involved in an accident and sustaining quite a bit of body damage, let me tell you that my first thought was Francesco. This is THE auto body shop. The guys keep you advised, they even have text msg system that sends you alerts as to the progress with your vehicle. The body work is phenomenal. My accident resulted in my entire left side having to be replaced. Both doors, front quarter panel, rear, bumper, rims refinished. My Pearl (CX5) looks brand new! Down to the pearl paint job which really had me concerned as its a multi-step process. Phenomenal work, phenomenal service. You will not be disappointed. They care, it shows and that's the difference. read more

My car needed bodywork. The staff at Francesco was helpful, courteous and professional throughout the process. The office waiting area was neat and clean. They  kept me informed of the progress via text messages and delivered on time as promised. The best part is the car looks better than new! I would highly recommend them. read more

My family and I have been going to Francesco's for many years now. Steve is extremely knowledgeable, professional, trustworthy, and accommodating. I would not take my vehicle anywhere else. The staff does an amazing job with any type of auto body work. I HIGHLY recommend Francesco Auto Body. read more

If you want work done the right way this is the place to go. This body shop is the best by far. Always excellent work and customer service provided. I highly recommend Francesco Auto Body Shop to all. read more

Horrible place, too expensive for a job that can be done at a cheaper price. Rude and helpless people. Take your car somewhere else.

I've been using Francesco for the last 20 years for all my auto body and mechanical needs and have always been satisfied. They do great work and are very knowledgable. Their facility is state of the art and they keep up on all the lastest technology, so you know your car is being fixed the right way. I would recommend them in a heartbeat! read more

Our experience was really positive throughout. Mark was open, friendly, and helpful. Repairs done on time. We will definitely use again.

The best of the best! This is the only place I will take my car if there is something wrong with it. They are very reasonably priced and very knowledgeable! Love everything about this place! Define recommend it to everyone. read more

My son recently was unfortunate to be the victim of 2 auto accidents. First and foremost no one was injured!!!! But as anyone knows, being the victim and getting the repairs done and the coordination with the other parties and insurance etc. can be quite stressful and unpleasant to deal with. In my son's case the both ere rear end accidents and he was in the car at the front. Steve and his crew at Francesco Auto body took care of all the repairs after the first accident. The finished product was great and he did all the coordination with the insurance company. The same night we picked up the car my son was rear ended again 5 hours later. Steve couldn't believe it when I called him the next Saturday morning. Even though it was a Saturday and he was getting ready to leave for vacation, he told me to come end so he could look at the damage. Long story short Steve and Francesco Auto body took care of everything. There is no substitute for great work and great people service. They have a client for life!!!!!!!! Thanks again Steve, Timmy and all the crew at Francesco Auto Body Inc.!!!!!! read more

Absolutely AMAZING!!! Their work is the best and they take care of their customers above and beyond everybody else in the area. My car looks like new again. Would never go any where else read more

Geico sent my badly smashed Honda to this shop for repair. They did a fantastic job, going above and beyond! Mark was very courteous and knowledgeable. I highly recommend. read more

My insurance company recommended Francesco Auto Body Shop to me and I'm so glad they did. I brought my car in last week and they did a terrific job. I dealt with both Steve and Mark and found them to both be very professional. I highly recommend Francesco's to anyone searching for a great body shop. read more

In May 2012, my 2003 Chrysler Sebring was hit by a garbage truck in Valhalla. I called by insurance company, Geico, and told them to tow my car to my regular mechanic/auto body shop, Central Auto Body Collision of Westchester, however, Geico bullied me and insisted my vehicle be towed at their contracted auto body shop which was Francesco Auto Body. The damage on the vehicle was the left front tire, the fender, driver side door and front bumper. The estimate for the damage was about $3900. The insurance company paid $3400 and I paid my deductible to the body shop. My vehicle was repaired at Francesco Auto Body. After being in the shop for 2 weeks, I finally picked up my car only to find that my driver door was not closing properly and there was a noise in the left front tire where it was hit. I called Francesco Body Shop and he specifically told me this was not related to the accident damages even though this was the side that was hit. They were extremely unprofessional and rude. In addition they basically told me they could not help me any further after being paid by me and the insurance company and not repairing my vehicle to the condition prior to the damages. I then called the Geico claim office who referred me to the adjuster who assessed the damage at the body shop. He was also not helpful and said it was at the discretion of the body shop. I decided to go back to my regular auto body shop where I originally wanted my car towed.which was Central Auto Body Collision of Westchester. The manager, Steve Saffrati, looked over the vehicle repair where the damage was and realized it was a bad repair. After Steve looked over the repair and compared it to the estimate, he found the following: 1. Francesco Auto Body repaired the front bumper and screwed the bumper with a sheet metal screw to the fender and used a "used fender." 2. The insurance company paid for a Michelin tire ($160) and Francesco Body Shop used a Milestar tire ($59). 3. Francesco Auto Body replaced the left front door with a "used door" from a 2000 year model. The door the insurance company paid for was suppose to be from a 2003 or newer model by New York State Insurance law. 4. There was a hole in my door hinge biller which was not repaired and that is why the door was not closing properly. 5. The insurance company paid for an alignment and balancing of the left front wheel and this also apparently was not done. 6. The paint was chipping on the door because they mask edged the "used door" with tape. 7. My power window main switch on the front door was broken and just glued together. After finding all the above, Central Auto Body recommended calling Geico for a supplement to correct this bad repair. Steve called for a supplement and an adjustor, Melissa, from Geico came to Central Auto Body. After she reviewed all of the bad repair, the first comment was "I would have totalled this car if I had initially looked at this car" because the damage was more than the value of the vehicle. She was unable to make a decision because she said that the vehicle was Francesco's responsibility. I insisted on not going back to that greedy and horrible place and that I be taken care of at Central Auto Body. The Geico supervisor, Kevin, finally came to Central Auto Body and it was decided to total my vehicle and I was paid $3600. After this experience with Francesco Auto Body and Geico, it is important that the insured know that IT IS YOUR RIGHT TO CHOOSE your own body shop for your repairs. IT IS AGAINST THE LAW for an insurance company to steer or bully the insured customer to their contracted shop. I would NEVER return or recommend Francesco Auto Body to anyone. They are rude, unprofessional and deceiving. read more

I ONLY use Francesco's for any body work on my car! They are the best!

From Al Chianfagna-Deserves more than 5 stars. Picked up my Subaru today. Excellent & courteous. I drive 40 miles to bring my car here because they are honest, fair and do great work. Would not go anywhere else. read more